Customer Ratings & Reviews

I am new to Qnap Nas but I have found it to be easy to use.

Purchased TVS-871 and 8 WD NAS Red pro hard drives. Installed 2350 disc burned Blu-ray library, DJ Tapes converted to digital, literally thousands of CDs all converted for me as well as DJ tracks from clubs around the world. Used as a Plex server on a distributed Audio/Video Control 4 A/V matrix accessible by over 50 pair of speakers and 21 TVs in my home. After 2 months drive 7 completely failed. No big deal I got a warranty replacement, after 3 weeks, drive 7 failed again. Got another replacement drive and installed rebuilt and fine again. 4 months later, drive 7 failed again. I called support and asked what could be causing it, I was on the phone a couple of hours sending log files and I don’t remember what else I was asked to do but in the end was told something like just an unlucky coincidence. Purchased another identical drive, installed and fine for 3 months got an error there were sectors going bad and a hard drive needed replacing. Guess which disk? Yes 7. Called snap support again this time was told rather quickly it was a defective drive board. I asked for an RMA and was told it was just out of warranty. I spent 5 grand building that thing, I purchased the 2 10G lan cards and basically had a defective unit. I tried to use it with a failed drive after a year the whole unit started showing bad sectors on all drives and of course I had multiple warnings that the drives could not be rebuilt. I took all the seagate Reds out, replaced with top of the line Seagate disks installed my movie database again and after 10 days drive 7 failure.