Customer Ratings & Reviews
- Model:
- QE-SYR
- SKU:
- 5718500
to a friend
Customers are saying
Customers have good things to say about the Pain Relief Starter Kit, especially its ability to provide pain relief and its ease of use. Users appreciate that it allows pain relief without medicine. However, some customers have concerns about the electrodes, mentioning issues with their durability and how long they last.
This summary was generated by AI based on customer reviews.
Did not help my wife's pain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not reduce or eliminate my wife's pain. I do not recommend
No, I would not recommend this to a friendBrand response from NeuroMetrix
Posted .We’re sorry to hear that Quell didn’t provide your wife with relief, but thank you for providing your feedback. For some users, it can take several weeks of regular use, wearing Quell for a minimum of three therapy sessions per day at a strong, but comfortable intensity before noticing a difference. Unfortunately, no treatment modality will work for everyone, which is why we offer the 60 day money back guarantee so you can try risk-free. Thank you for trying the product.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Suoer amazing, has reduce so much leg pain from working out would definitely recommend
I would recommend this to a friendPain Relief
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not use this myself as it was for my Mother but it seemed to help relieve the pain in her knees
I would recommend this to a friendHad Strong hopes for this to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We tried this and it did nothing. We really wanted it to work.
No, I would not recommend this to a friendBrand response from NeuroMetrix
Posted .We're sorry to hear that you did not find relief with Quell! While some users experience relief quickly, it may take several weeks of regular use, wearing Quell for a minimum of 3 therapy sessions per day at a strong, but comfortable intensity for 30 days, before noticing a difference. If you have not felt relief, we encourage you to contact our Boston-based Customer Care team so they can help provide recommendations. Unfortunately no treatment modality will be a fit for everyone which is why we offer a 60 day money back guarantee so you have adequate time to try the device.
a disapointing trial
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife tried this unit with no reduction in back pain. The trial was for about 6 weeks. She had extensive back surgery a year ago. The pain she experienced a year ago was intense. We are returning this unit for credit.
No, I would not recommend this to a friendBrand response from NeuroMetrix
Posted .We're sorry to hear that you didn't experience relief with Quell. We offer a 60 day money back guarantee so that people have adequate time to try the device. Unfortunately, no treatment modality will be a fit for everyone who tries it and Quell is no exception. Thank you for trying our product.
Good for chronic pain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work as well as we anticipated but did offer some relief.
I would recommend this to a friendBrand response from NeuroMetrix
Posted .We encourage users who have questions or aren’t getting the relief they’d expected to contact our Boston-based Quell Customer Care team (800-204-6577) for assistance, as they are often able to give tips to help maximize your relief.
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helps with the back pain. It is easy to use and read.
I would recommend this to a friendgreat unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has helped me with the pain in my back and legs
I would recommend this to a friendWorks as advertised a big help in pain relief
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A big help in relieving my pain. I highly recommend
I would recommend this to a friendBest Pain Relief
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Quell - Pain Relief works for us every time, no more pain pills
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really works to stimulate the blood flow and easy to use.
I would recommend this to a friendBest Buy is not a place to buy a medical device.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device should be used for several weeks to get the full effects. Best Buy has a 14 day return policy. Quell will accept return of the device, however they will not cover the cost of the return and insurance to return it. Since the device was making my pain worse, I returned it to Best Buy according to their return policy.
No, I would not recommend this to a friendBrand response from NeuroMetrix
Posted .While time and the amount of therapy needed can vary from user to user, we recommend using Quell for at least 2-3 therapy sessions a day over a 30 day period in order to get maximum relief. Additionally, we offer a 60 day money back guarantee regardless of purchase location so that users have ample time to decide whether or not Quell is a worthwhile investment for them. While we do not cover the cost of return shipping, we will fully refund the cost of your Quell Starter Kit as long as you keep your original proof of purchase from an authorized Quell retailer. Our Customer Care team is also here to aid users with their return process. We’re very sorry to hear that Quell didn’t provide you with relief. Unfortunately, no treatment modality will work for everyone, which is why we offer the 60 day money back guarantee so you can try risk-free. Thank you for trying the product.
This product did not work for my hip pain.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work to receive my hip pain.i would not recommend this product given my results.
No, I would not recommend this to a friendBrand response from NeuroMetrix
Posted .We're sorry to hear that you did not find relief with Quell! While some users experience relief quickly, it may take several weeks of regular use, wearing Quell for a minimum of 3 therapy sessions per day at a strong, but comfortable intensity for 30 days, before noticing a difference. If you have not felt relief, we encourage you to contact our Boston-based Customer Care team so they can help provide recommendations. Unfortunately no treatment modality will be a fit for everyone which is why we offer a 60 day money back guarantee so you have adequate time to try the device.
Did nothing for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had great hope for this product. I have been in pain for years, and have tried many products. This one made me have more pain.
No, I would not recommend this to a friendBrand response from NeuroMetrix
Posted .We’re sorry to hear that Quell didn’t provide your wife with relief, but thank you for providing your feedback. For some users, it can take several weeks of regular use, wearing Quell for a minimum of three therapy sessions per day at a strong, but comfortable intensity before noticing a difference. Unfortunately, no treatment modality will work for everyone, which is why we offer the 60 day money back guarantee so you can try risk-free. Thank you for trying the product
No results
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel it pulsating, but it has not relieved pain. I may return this
No, I would not recommend this to a friendBrand response from NeuroMetrix
Posted .Thank you for trying Quell! For best results, use Quell daily for at least 30 days. While some people experience relief quickly, many users find it takes several weeks of daily use wearing Quell for a minimum of 3 therapy sessions per day at a strong but comfortable intensity before noticing the benefits Quell can have. If you have any questions please contact our Customer Care team at 800-204-6577. We offer a 60 day money back guarantee to give you adequate time to try Quell.
Didn't work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this product did not work for me... it functioned like a normal "tens" device.
No, I would not recommend this to a friendBrand response from NeuroMetrix
Posted .We’re sorry to hear that Quell didn’t provide you with relief. Unfortunately, no treatment modality will work for everyone, which is why we offer the 60 day money back guarantee so you can try risk-free. We encourage anyone that is not getting the relief that they expected to contact our Boston-based Customer Care team at 800-204-6577 for support. Thank you for trying the product.
It has a mind of its own!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it after a week. It decides to shock the heck out of you for no reason whatsoever! It’s more like a prank! Lol
No, I would not recommend this to a friendBrand response from NeuroMetrix
Posted .We're sorry to hear that you did not experience relief with Quell. We recommend new users wear Quell for a minimum of 3 therapy sessions per day for 30 days before determining if Quell is right for you. If the increase in intensity you are referencing was rapid and intense, you may have inadvertently pressed the button on the device. This can sometimes happen if you have your legs crossed or are resting your legs against an object. Inadvertently pressing the button can result in increasing the therapeutic intensity or restarting calibration.
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work well It slips on ankle and gets pretty warm Not real good directions
No, I would not recommend this to a friendBrand response from NeuroMetrix
Posted .We’re sorry to hear that Quell didn’t provide you with relief. Unfortunately, no treatment modality will work for everyone, which is why we offer the 60 day money back guarantee so you can try risk-free. Thank you for trying the product.
Terrible solution for pain.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device sent a random shock to my leg to the point of causing worse pain than I had before using it. Stay away from this device!
No, I would not recommend this to a friendNot so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 of my family members tried it none got any pain relief after wearing for a minimum of 10 days
No, I would not recommend this to a friendBrand response from NeuroMetrix
Posted .We’re sorry to hear that Quell didn’t provide you with relief. For some users, it can take several weeks of regular use, wearing Quell daily for a minimum of three therapy sessions per day at a strong, but comfortable intensity before noticing a difference. Unfortunately, no treatment modality will work for everyone, which is why we offer a 60-day money back guarantee so you can try it risk-free. Thank you for trying the product.