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Customer reviews

Rating 3.9 out of 5 stars with 123 reviews

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80%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Pain Relief Starter Kit, especially its ability to provide pain relief and its ease of use. Users appreciate that it allows pain relief without medicine. However, some customers have concerns about the electrodes, mentioning issues with their durability and how long they last.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-123 of 123 reviews
  • Pros mentioned:
    Pain relief

    Rated 5 out of 5 stars

    Quell releived my pain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been physically active all my life and as a result, I now live with chronic lower back pain. I've gone the route of chiropractors, deep tissue massage and acupuncture, all were helpful and all were short lived . They required continued visits as well as ongoing expense. I've also done the over the counter and prescribed pain relievers with little success too. One day I saw a commercial about this Quell product, claiming to help provide relief to people with chronic pain when you wear the device. I became curious, so I did some research and found that based on the technology used, the devise helps to alleviate the pain in specific problem area, helping you become more functional in day to day. So I decided to take the plunge, especially in light of the 60 day money back guarantee…what did I have to lose? I’m now into my second month, using Quell and I have to say it’s working. After the first week, I noticed mornings where I used to wake-up with a nagging stiff lower back, the Quell devise pretty much relieved the chronic pain due from stiffness, and now as a result, I feel more confident in what I can do in everyday activities. Quell gets my vote and if it doesn’t provide you with relief within 60 days, you can return. You got nothing to lose!

    I would recommend this to a friend
  • Pros mentioned:
    Pain relief

    Rated 4 out of 5 stars

    Quell device for pain relief

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suffer from different chronic pain conditions and using my Quell, I am able to avoid taking many of my pain killer doses. I put it on in the early evening and leave it on all night. I naturally turn the device on during my sleep and it helps keep my legs from aching.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can no longer wear the Quell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have horrible itchy rash on both my legs--can no longer wear Quell.

    No, I would not recommend this to a friend
    • Brand response from NeuroMetrix
      Posted .

      Mild skin irritation is a potential side effect of Quell, but given your description, we would recommend contacting the Quell Customer Care team at 800-204-6577 so they can learn more about the irritation you have experienced and make a recommendation. To reduce the risk of irritation we recommend giving your skin some time to air out by removing the device after 4-5 hours of wear and switching legs when possible to minimize the time on one area of skin. Do not place the device on irritated skin until it completely heals. Quell

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