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Customer Ratings & Reviews

Your price for this item is $589.95

Customer reviews

Rating 4.7 out of 5 stars with 5984 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the Quest 3 512GB headset, particularly its overall performance and amazing graphics. Many find the headset comfortable and are impressed with its VR capabilities, resolution, lightweight design, mixed reality features, and immersive experience. However, some customers have expressed concerns about the battery life and head strap. A few users also mentioned experiencing motion sickness, feeling the price is a bit high, and noting that the passthrough picture quality was not as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 5,984 reviews
  • Rated 2 out of 5 stars

    Battery performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good inovation but the battery performance is very bad it’s not standalone 30 min

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hello Charles! We're sorry to hear this. In this case we would love to check this out with you so don't hesitate to contact our amazing Support Team here - https://store.facebook.com/help/support/!

      Happy gaming! oculus

  • Rated 1 out of 5 stars

    Meta quest 3 problems!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Meta Quest 3 has been a great disappointment! I returned the 1st one i purchased for Christmas and i am currently in the process of returning the 2nd one directly to Meta Quest Support because it is malfunctioning as well!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    So Much Fun!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start, I am by no means a veteran of VR. Getting this headset opened up a whole new world for me and it has been so much fun! Games are immersive and movements are smooth, which was a little surprising given the small form factor of the headset. Batman Arkham Shadow has been exhilarating to play. I'm a big fan of superhero games and this combo takes it to the next level. The combat keeps you on your toes and the storyline keeps you hooked. It feels cool to be digitally transported into a different universe and physically in control of your character. I'd also like to add playing Among Us with this headset has been EXCEPTIONALLY fun. It's a completely different game and it's SO immersive. The best part is that I'm just getting started! There are so many more games to play. I'm looking forward to further utilizing the 3-month free trial of Meta Quest+! Comfortwise, I'd say it's pretty good. The cushion isn't bad and I like that it has a fabric cover instead of a rubber or silicone one. That said, if you wear glasses like me, I'd recommend getting some lenses because wearing your glasses under the headset is not comfortable in my opinion. The battery life is only an issue if you're not near an outlet and like to game for long periods. I average about an hour but I didn't find any issues using the headset while plugged in. Overall, I'd say for everything you get under the hood, there is no competition. You will not be disappointed with the Meta Quest 3. There are so many new experiences to be had and there has never been a better time to join the fun. 10/10 recommend!!! Now, don't mind me, I'm heading back to the metaverse. Maybe I'll see you there! 

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Ricky!

      WOW! What a fantastic review!
      We are so thrilled to read about your Metaverse experience so far!

      We hope you have many out-of-this-world adventures to come!
      See you in the Metaverse!

      oculus

  • Rated 2 out of 5 stars

    Oculus quest 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the old one still a lot glitches but it's fun

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cant add payment method

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what card or PayPal, I can't add a payment method. The device then becomes worthless. The Mets have supposedly been working on a fix. It's been two months, and no fix in sight. I'm returning it. before I get

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Odor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset has horrible smell, like body odor. And this is a known issue but when I opened a ticket with Meta they did nothing. The bo smell s why I have only one star.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Motion sickness
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great VR experience!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second experience with VR. My first was the Samsung one that I got with my S8+ phone many years ago. It wasn't anything close to the Meta Quest 3. You snapped your phone into the headset to have VR. This being a complete standalone VR headset is miles ahead. First, after the initial setup, I set my home as the spaceship. Then I played the game from there. It had me map the room that I was in, which was simply walking around and looking around the room so that it could see the obstacles. I was in my living room, so the couch, coffee table, Christmas tree, end tables and TV were all mapped out. Then the game began. A little space ship broke through the ceiling. Pieces of the ceiling that were broken then landed on the floor, and some landed and stayed on the ceiling fan. Little fuzzy balls started cracking the walls and coming into the living room. You then shoot them to collect them. By the time I was finished, most of my walls were gone, revealing a completely different world behind it. It comes with Batman: Arkham Shadow (not my normal type of game) so I decided to try it. I've got to say, it's amazing. Although I typically play FPS (Battlefield) and racing games, I was drawn into the world. Actually being in it changes everything. Being able to turn your head to look around versus pushing a joystick was great. It's a lot more realistic to how things work in the real world. To climb a ladder, you reach up and grab a rung and pull up, then put your next hand on the next rung and climb. I will say that some motions can be tricky. For example, I play sitting down. Your Batarang is on your belt, so you're supposed to reach down to your waist to grab it. While sitting down, reaching down to your waist doesn't move your arm far enough for the game to know that your hands are at waist level. I spent 5 minutes just trying to grab it before finally giving up. If I stood up, it was no problem to grab it. That takes you out of the experience quickly. The Meta Horizon Worlds are interesting. You can play mini games, watch concerts, and explore a lot of other things to do. I went to VR experiences and watched people climbing Everest. It was like you were right there with them. Looking around from the top of the world was amazing. A couple of downsides for me were the experience with the Batman game not knowing that I was reaching for my belt, and occasionally the screen is off-center. The only thing I can come up with is if you are not looking straight ahead when that screen comes up, it will be off-center. You then have to go into the Quest menu and reset the center point. There are features to help avoid motion sickness, which can easily occur with VR. I did notice on a longer play session that I did get a little nauseated, so I just stopped for the night. That feeling did last for about 30 minutes afterwards. There is so much to see and do. From playing games, to watching TV and movies, I've only begun to scratch the surface, but my time with it so far has been amazing!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thank you so much for taking the time to leave such a detailed review! Your feedback helps us improve so is very much appreciated!

      We hope you have so much fun with your Meta Quest 3 and wish you all the best for many more hours of VR gaming ahead!

      Happy Holidays! oculus

  • Cons mentioned:
    Battery life, Head strap
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Un-Quest-ionably Good!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta Quest 3 is a must have over the other models. The crispness of the display alone is a must. I was surprised how clear everything looks. It does a fairly good job of displaying your environment for AR purposes. It's easy to set and detect your boundaries so you don't accidentally bump something while your fully immersed in VR. It has an extender to accommodate glasses which worked really well. I would of rather had some lenses like drone goggles have so that I don't need glasses but this was a good compromise. I didn't have any issues with fogging. It's a little heavy on the head but manageable. It sounds great with the speakers right next to your ears and adds to the immersion. A few cheap things, I thought, were the straps on the controllers, not sure they could of gotten a smaller cord, and the headband. It was comfortable enough for just being webbing but I would of liked a better way to adjust the tightness. Maybe I'm just spoiled by drone goggles but there's better ways of adjusting tightness than just sliding some webbing around. It does get the job done though. I played the included Batman game and it was a lot of fun. I could only stand about 30min at a time due to motion sickness but I think that's just my problem. It worked well as a VR game and you could easily play it sitting or standing up. Definitely be careful of your surroundings when punching though. The goggles will tell you when you're getting close to something but they can't stop you from over extending a punch. You also are getting attacked from all around so you will find yourself flailing during combat. Everything felt very natural playing it. The other game I tried out was a free roller coaster game to get something more immersive and less action. It was cool being able to look completely around you and experience the ride. Personally I also enjoyed being able to watch movies on Amazon Video. With the clear display and it being big and right in front of you it was pretty nice. It also had a curved mode to make it a little more cinematic. If you have a small TV or want to be able to watch something different than the household, I think this is really good. I didn't see anywhere to redeem 3 months of Quest+ though. You can use your hands and gestures or use the controllers for certain activities. The controllers are very ergonomic but could use a bit more texture to them. The battery life is ok on the goggles, I had to charge after maybe 3 hours of intermittent use. I would recommend these for some next level gaming. Be mindful of your motion sickness. I don't get motion sick very often with car rides or taking cruises but this VR affected me. I've heard the more you do it the better your stomach will get but I haven't used these long enough to validate that truth. Just a warning if you already know that you have motion sickness problems. Also I think you really need to get a case or a charging stand for something this expensive to keep it nice and together.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi acidxfrost

      Thank you for your review! We are glad that you are enjoying your device!

      We would love to hear more from you next time. oculus

  • Rated 1 out of 5 stars

    Poor Quality from Meta

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor visual quality and not worth the money. VR is still too far from a fully immersive experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy quest 3 from best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ZERO STARS.. Meta has 30 days warranty best buy 14... My quest 3 only 850 bucks just stopped day 20 not evern 3 hrs a day on this wow

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hey there,

      Thank you for posting about this, we appreciate your feedback.
      We highly recommend reaching out to our Support Team [here](https://bitly.ws/B64w) so we can gather more info on what's happening, and ensure you've got a smooth VR experience.

      See you soon in VR! oculus

  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A control was damaged, after 7 days of use, poor quality

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for taking the time to leave a review!

      This is certainly not the experience we want our users to have and so we would advise reaching out to our wonderful support team through our website as they will be happy to look into this for you and advise you on the potential of a replacement! oculus

  • Rated 1 out of 5 stars

    Didnt get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present I didn’t get to enjoy. But I definitely was looking forward to playing it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lame game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works some time and not othere idk what ia wrong

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .


      We see you are having some issues with your device, please reach out to our Support Team.

      Our team will be more than happy to assist you, get in contact with them at our Meta Quest help portal here.

      https://www.meta.com/help/quest/ oculus

  • Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Huge upgrade

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta Quest 3 is much different than the first round of VR headsets. For example my first VR headset needed to be plugged in to a capable gaming computer in order to function. The stand alone headsets were not any good. The Quest 3 is a very different story, especially when it comes to playing games on it as a stand alone device. The Quest 3 has a very nice display with a field of view of 110 degree, which delivers a phenomenally immersive experience. I have gamed extensively on an ultrawide curved gaming monitor and this is by far more immersive. The design of the Meta 3 is solid and comfortable with fairly even weight distribution. One item that I was not used to is the use of mixed reality where you can interact with the real world while in VR. This is a game changer for me since one of the common issues I found was running into things or hitting things as I was playing games. I really nice feature is the fact that you don’t need to use the controllers to utilize the Quest 3. There are a specific set of hand gestures to at let you manipulate the Quest 3 controls which is amazing. The one thing is I wish the Meta Quest 3 had better battery life or at least a replaceable/swappable battery.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi AgentOJ,

      Thank you for the five star review! We're so glad that you're enjoying the immersive experience of VR gaming! oculus

  • Rated 1 out of 5 stars

    Stolen item not delivered

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a good process . Roadie didn’t deliver my item and now I don’t have an item for Christmas for my grandson. This is not fair . Also I am having to pay for this item becasue no one is doing anything to fix this .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like it at all, have to buy a subscription for the glass from Facebook not cool!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best But let down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem 18 days after purchase and no help from Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    There is no free Asgard 2!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I the gadget is good but their promise to give you Asgard 2 is not true so I’m returning my quest 3 to the store!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid buying from Best Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy from Best Buy, worst experience ever and beyond frustrated with Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont do updates.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t do the updates unless you have a couple of hours to reconfigure the system.

    No, I would not recommend this to a friend