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Customer reviews

Rating 4.7 out of 5 stars with 1778 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,778 reviews
  • Rated 3 out of 5 stars

    Needs improvements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had some issues with the Arkham game and my dash board not being in front of me and not being able to position it correctly, also the head strap is horrible.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!
      Thank you for leaving your review!
      We would love to help you overcome any problems that you have been having with your Quest 3s, please reach out to our Meta Quest Support team, who will be able to help resolve these issues.
      Thanks.

      https://www.meta.com/help/support/

      oculus

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bundle deal, just not really into batman like that, but it is cool

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Joshua!

      Thank you for the 5 star review and we hope you're having the best time in the Metaverse. oculus

  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gove you headache sometimes, but in general a good product

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thank you so much for the 5-Star Review! We're really excited for you to explore all the fantastic experiences the Meta platform has to offer so you can make your journey to the unbelievable world of VR with us exhilarating!

      Please remember to take periodic breaks while using the device.

      All the best! oculus

  • Rated 5 out of 5 stars

    stef

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Meta Quest 3 is definetly an upgrade from the Quest 2. Images are better and items load faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another gift for Xmas for my kid hopefully just as excited and faster than the 2021 version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virtual Reality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew was very excited…Best Buy sells the best products , I’m always pleased…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! The colors and screen is so vivid. Using your fingers to navigate…fun!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Sara,

      Thank you for the five star review! We are happy to hear you are enjoying your new headset so much.

      See you in VR! oculus

  • Best Buy Employee

    Rated 5 out of 5 stars

    Vr headset

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck$$ its worth it works great and super fun

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Anthony,

      Thank you for the five star review!

      We are so glad that you are finding your new VR from Meta worthwhile and are thoroughly enjoying it.

      We're really excited for you to explore all the fantastic experiences the Meta platform has to offer, so you can make your journey to the unbelievable world of VR with us, exhilarating!

      We would love to hear more from you next time!
      oculus

  • Rated 5 out of 5 stars

    Quest 3s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headset works perfectly. I opted for this version because it’s almost identical to the pricier quest 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for christmas and he spends hours a day using it

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      We're so happy to hear your son has been enjoying his Christmas gift!

      There is so much to explore within the Metaverse, we cannot think of a better gift!

      See you in the VR! oculus

  • Rated 5 out of 5 stars

    Meta Quest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot's of fun and a great exercise tool too. I have lost weight just using it!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi,

      Thank you for the five stars review! We are happy to hear you are making the most out of all the experiences you can find in the Metaverse.

      See you in VR! oculus

  • Rated 5 out of 5 stars

    Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service always. When someone can't help me, they always get someone that can.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there James!

      Thanks for leaving a 5 star review! We appreciate all feedback from our amazing users like you!

      We appreciate that the Customer Service team were able to help you and get you back into the MetaVerse! oculus

  • Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great system. Fun to play with the kids. If you can afford the meta 3 it is worth the upgrade over the 3s.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Cliff

      Thank you for the five star review! oculus

  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visual quality isn’t great, pass-through is grainy. You have to jump through hoops to do anything that is t directly in the meta quest store, including using steamlink VR. The whole screen will randomly blip black for a second, taking you out of it. The game selection is decent, though, but don’t expect to be doing many things with hand tracking, which doesn’t even compare next to just using the co trollers. Decent for messing around, bad for anything beyond that. I may be returning mine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new quest is truly generational. So many new features.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Miles.

      We are glad to hear that you are enjoying the many new and exciting Features on the Quest, and we hope you have fun with Batman Arkham Shadow!

      Thank you for the review! oculus

  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves it. Best Buy pick up was smooth and easy even during the holiday rush.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun, but glasses are a problem.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fun device and my first VR headset. The passthrough is great and watching movies and football in it is awesome. However, I am a glasses wearer and while there is an insert you can put in it, it still isn't super comfortable to wear. I'm sure there are other add ons and options to make it more comfortable but I can't get it to stay in focus consistently and to me it's not worth it to spend more money on it. If you don't wear glasses I would recommend it's pretty awesome.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, Mike!

      Thank you for this valuable feedback for our glasses wearers. If you require further support regarding the focus issues then please feel free to contact our Support Team on our website. Thanks for the review! oculus

  • Rated 5 out of 5 stars

    Meta Quest 3S

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last long, The 128GB storage space provide plenty of space for games and apps.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi LitaK, thank you for taking the time to wrote a review. We are delighted that you are having such a positive experience with your Quest 3S. We hope that you are enjoying Batman and being the Hero of Gotham City! oculus

  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price for the years of fun ahead. My daughter has many friends from all over the world

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi ReginaO !!

      Thank you for the five star review! We are happy to know that your daughter is making friends in the VR world. We would love to hear more from you next time.

      oculus

  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my quest. The vr is amazing and I love to play when I come home

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Reviewer

      Thank you for the five star review!

      Amazing to hear you are enjoying your experience on the Meta Quest 3S and it is a fun way to relax after a busy day.

      oculus

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