Customer Ratings & Reviews
- Model:
- SK-1000203-01
- SKU:
- 10735335
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Quest 3S 128GB's overall performance, ease of use, impressive graphics, and immersive VR experience, especially considering its price point. Many find the headset to be realistic and a great entry into VR. However, some customers have expressed concerns regarding the battery life, the lenses, and the design of the head strap. A few users also mentioned the weight of the headset and experiencing motion sickness.
This summary was generated by AI based on customer reviews.
Refunds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My issue is customer service. I bought and returned and with the purchase was a $75 gift card. My return deducted the $75 gift card but I have not gotten the gift card or a credit back to my charge card.
I would recommend this to a friendNeither controllers are in the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a brand new Oculus 3S and upon opening the box neither controllers were in there. The seller is claiming this is impossible and not offering any help or solution. I have contacted everyone I can think of including Best Buy in person and online, meta quest, the seller and I am still waiting for a solution. I don’t know why the seller is being unhelpful. I don’t even need a replacement I just want to return it. They are acting like defective products don’t exist.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello there Abigail!
Thank you for leaving a review!
We can see that you are having an issue with your controllers not being included with your headset when you received it.
And we would ask you to please reach out to the original seller as they would be able to help you further with this issue.
Should you be having any other issues or questions please fell free to reach out to our support team, as we are always happy to help.
We wish you a nice rest of your day!
Erst
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift band hard to adjust for kids but nice
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine I just wish it had rechargable controllers
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson loves his VR and will have good time. Using it
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Kenc12
Thank you for your review! We truly appreciate it!
Seems good, kids lost interest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son, he doesn’t use it much. It just sits on his desk now.
No, I would not recommend this to a friendFun toy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a fun toy for me, Good experience in the ve world
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hello Nelson,
We're so happy to hear that you're enjoying your new Meta Quest 3S!
Quest
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 was great can’t wait to see what the 3 brings
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hello there!
Thank you for your feedback!!
We understand that you loved the Quest 2 and is waiting for the Quest 3 experience. We hope you have a wonderful VR experience. If you ever run into issues, please feel free to contact our wonderful Meta Store Support. We will be happy to help you.
Cool electronic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my niece, she seems to love this game. Would purchase again
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Chave, glad to hear your niece is enjoying her new game!
It’s okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It crashes a bit more than I’d like. But clean graphics
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey!
We understand your device seems to be crashing.
Can you contact us so we can see if there is anything we can do to help make your experience better?
https://www.meta.com/help/support/
Meta Quest 3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 for my grandkids to be able to play together and since they live in different states, they are really enjoying it. I tried it myself and the virtual reality of it all is amazing
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hello JayD
Thank you for your review and feedback, we appreciate it. If you have any further questions or need help with anything else, please contact our support team via our website.
Not as good as psvr2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The graphics arent as good. It doesnt really make you feel like you're there like psvr2. It does have more games tho
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey Luna,
We appreciate your feedback for your Meta Quest 3S, there's lots of apps available on Meta Quest, and we hope that you find an experience that suits you!
We're wishing you lots of VR fun ahead, and we'll see you in the Metaverse!
Horrible device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible product, had broken within 6 months and meta support has had to send 4 replacements because the screen goes black and support will not stop send refurbished one. Meta has not done anything helpful to solve this problem besides offering another refurbished device. I asked for a refund and was told to contact Best Buy since I bought it through them even tho meta was the one that sent the refurbished device. Save your money on this one, it’s disgusting and useless.
No, I would not recommend this to a friendWIFI issue with this device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is an issue with the Wi-FI. It is so unstable on all three bands (2.4, 5, 6GHz). I verified it by many network tools. Even the PING shows fluctuation in RTT.
No, I would not recommend this to a friendIt is a very nice, But…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It kinda gives me motion sickness, and the camera quality is not that great. You can see pixels in the camera, also the camera lags out some times making it very bad for motion sickness people
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hello Adit,
Thank you for your feedback. We understand that you are having some issues with the Meta Quest 3S. We would love to look into this. Therefore, please contact Meta Store Support. We will be happy to help you.
It was okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing is that i didmt find any interesting games
I would recommend this to a friendWould recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The device is a little blurry and could be a cleaner visual.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey Ashley! Thanks for the review and the feedback.
If you're ever having issues, or just want some help with anything to do with your headset, come on over to our website and reach out to our amazing support team. We can look at any blur you're experiencing, help with the visuals and make sure you get the most out of your Quest 3S.
We're only too happy to help you have the best experiences in the Metaverse.....Batman can't do this on his own!!
Cool, but not much else
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interesting tech. But it still doesn't feel must have to me. It's a struggle to use with glasses even with the in box glasses extender
No, I would not recommend this to a friendIt alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works pretty well, picture quality is good. Get headaches after long term use.
I would recommend this to a friendIt does some cool stuff
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use it as much as i should for the price i paid
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hello Tobi!
Thanks for the review. We know that you might not always have time or feel like using, but we're happy you think it's cool! I hope you have more time to enjoy it soon.
