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Customer reviews

Rating 4.7 out of 5 stars with 747 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 747 reviews
  • Rated 4 out of 5 stars

    Kids fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids have fun using the meta quest and virtual life

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Star,

      Thank you for the review. We are happy to hear your kids are enjoying the Metaverse.

      See you in VR! oculus

  • Rated 4 out of 5 stars

    raybann720

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good fun only downside most games or experiences are memberships

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Raybann720

      Thank you for your feedback !

      Ardash oculus

  • Rated 4 out of 5 stars

    Newbie

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I can figure out how to play certain games, it should be fun.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    VR headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great just wish I didn’t get dizzy with it on

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi LelaR,

      Thank you for contacting Meta Store Support with your recent report. We are glad that your experience with your device has been a great one, however we regret the dizziness faced by you, as a result.

      We take health and safety seriously, and would like to suggest you some things that you can do, to avoid this: 

      - When looking for games, check the comfort level. These can range from 'Comfortable' to 'Intense' so it's best to make sure it's be something that's manageable for your current 'level'.

      - Have short play times and take frequent breaks in between.

      - Make sure the room you're playing in is well ventilated (For example, a room fan as an extra measure so the room doesn't get too hot to play in).

      - Make sure to stay hydrated! Drinking water is known to help with any nausea you may develop.

      That being said, if these symptoms continue to last well after taking the headset off, we highly suggest reaching out to our Support Team. You can find them on the [Meta Quest Help Center](https://www.meta.com/help/support/) on our website!

      Stay safe and happy gaming!


      oculus

  • Rated 3 out of 5 stars

    Great device; help with purchase not so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old loves it! I did have a little trouble with the download of the purchase with the game that was suppose to came with the headset. If I do not get this resolved soon I will return the device.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      We are so glad you are enjoying the Meta Quest 3S. Please get in touch with us over the following link, however for further help with your game- https://www.meta.com/help/support/.

      Looking forward to hearing back from you as to this! oculus

  • Rated 3 out of 5 stars

    Controllers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers to sensitive, get damage really fast recommend to get insurance just in case

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, Jesus! Thanks for reaching out and providing your review. We really appreciate the feedback you've provided. oculus

  • Rated 2 out of 5 stars

    No worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worth the hype. I bought it for Christmas we have only used it once maybe twice max I would love to return it but I have pass the window.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great for a few months but now trying to get it replaced with warranty of geek squad.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Roberts, thank you for the feedback!

      We're glad to hear your Meta Quest 3S was great when you first purchased it, though maybe not so much anymore.

      We know that sometimes things go wrong, so we want you to have a hassle-free replacements process, and be able to exercise your warranty without a worry!

      To start a replacement yourself, without chatting to our wonderful Support Team, just search ''Service or replace your Meta Quest''. There, you'll find instructions on how to create a return, and any other return-related information you need. oculus

  • Rated 1 out of 5 stars

    Not received

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive this yet.and it says it was delivered!?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Underwhelming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking forward to our first VR set, unfortunately it did not live up to the expectation. The lens need a very specific sweet spot to avoid distortion of the image.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    An affordable upgrade from Quest 2nd. Slim design

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the cheaper version of the Meta Quest 3. It is indeed lighter and slimmer but it has shorter battery life and less resolution compared to the Quest 3. It also costs less. It has less view field but still an upgrade from my old Quest 2. The controllers are more responsive, the processor is faster the OS is smoother and the whole VR experience is better. The Meta Quest 3S supports WIFI 6E which is indeed faster connection to the internet. My pros and cons: Pros: Lighter weight. Slimmer design. Faster connection and good refresh rate. Cheaper than the Quest 3. Very good processor. Supporting all loads without issues. Nice surrounding cameras and good responding controllers. Improved straps and more comfortable wearing for long time use. Cons: Mostly when compared to the 3S: Less refresh rate and narrower view field. Battery life is shorter. I get about 2H at best. Overall, it is an affordable approach to VR experience. Slim and light to be used from time to time. A good upgrade from Quest 2 but not as powerful and good as Quest 3. It could be a good choice if you are not willing to pay the full price for the 3. I'd recommend it for multiple uses. I use it sometimes to watch movies or just to have a relaxing time. Gaming is indeed a different experience. It supports several games. They are all well functioning. It would make a nice gift or just a good addition to your equipment.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi SL7977089 !!

      Thank you for the five star review! We are happy to know that loved your upgrade from Quest 2 to Quest 3S. We appreciate you for writing a detailed review on our Quest 3S. We would love to hear more from you next time.

      See you in VR! oculus

  • Rated 1 out of 5 stars

    Dishonest marketing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Batman game was not included and this device was way too expensive.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey!

      If you are having issues finding your copy of Batman please contact us directly via our support so we can help you save Gotham asap! oculus

  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy, quest pro is wayyy better! .....,...........

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meta quest 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't received the Batman game or the 3 month trial as promised

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Nelson!

      We're sorry to hear of your issues with the promotion! Please get in touch with our support team via our Help Center at your nearest convenience.
      They are available 24/7 and would love to help! oculus

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got my hands on the Meta Quest 3S 256GB, bundled with Batman: Arkham, I knew I was in for a treat. Meta’s sleek packaging was a delight from the get-go. The box feels premium, and once you slide off the top, you're greeted by the headset, controllers, and a neatly organized set of accessories. The unboxing experience immediately sets a tone of high quality and innovation. Setup Experience Setting up the Quest 3S was surprisingly smooth. All you need is the Meta Quest mobile app, which guides you through connecting the headset to Wi-Fi and adjusting your play space. In under 10 minutes, I was ready to explore. The app itself is intuitive, offering a hub for game purchases, updates, and managing your VR experience. Once setup is complete, the real fun begins: Horizon Worlds customization. You can personalize your avatar to your liking with countless options. I spent more time than I’d like to admit tweaking my character — changing facial features, outfits, and even adding little quirks to reflect my style. It’s a nice touch to have a virtual representation of yourself in this expansive VR world. Gaming Adventures The Quest 3S is all about delivering immersive experiences, and it doesn't disappoint. Here are some highlights: Batman: Arkham VR Sliding on the headset and stepping into Batman's boots was a dream come true. Exploring the Batcave and solving mysteries in Gotham felt incredibly realistic. The motion tracking is spot-on, and the dark atmosphere pulls you right in. I was Batman, and for those precious minutes, I forgot the real world existed. Gorilla Tag If you want pure chaos and fun, Gorilla Tag is a must-play. The game’s physicality — swinging your arms to move — provides a hilarious workout. The controllers track every motion precisely, and the Quest 3S handles this fast-paced game effortlessly. First Encounters This introductory experience is perfect for getting used to VR. It's playful, interactive, and highlights the system’s capabilities, especially the refined hand tracking. The visuals are crisp, and interactions feel natural, even without controllers. Meta Horizon Worlds Exploring different worlds within Horizon is a blast. Whether you're hanging out in virtual lounges, attending events, or playing user-created games, the sheer variety keeps things fresh. Each world loads quickly, and the Quest 3S handles the transitions seamlessly. Performance & Features Hand Tracking: I was genuinely impressed by how well the hand tracking works. Whether navigating menus or interacting with objects, it’s as fluid and responsive as using the controllers. It adds a new level of immersion — sometimes, I just preferred using my hands for basic interactions. Battery Life: The headset delivers around 2-3 hours of continuous play, which is decent. For longer sessions, I’d recommend a break or keeping a battery pack handy. The controllers have excellent longevity and lasted over a week before needing a recharge. Comfort: Comfort is crucial for extended VR sessions, and Meta nailed it. The Quest 3S feels lighter than its predecessors, with adjustable straps and balanced weight distribution. I wore it for up to 2 hours without feeling significant fatigue. The face padding is soft, and ventilation keeps things cool. Audio & Mic Quality: The built-in speakers provide surprisingly good spatial audio. The sound is clear, and you get a sense of directionality, which is essential for games like Batman: Arkham. The microphone is clear and picks up voice commands and chat without any issues. If you want more isolation, you can always plug in headphones. Download Speeds: Downloading games and updates was quick over Wi-Fi 6. Batman: Arkham VR took about 10 minutes to download and install, which was reasonable for its size. Conclusion The Meta Quest 3S 256GB delivers an all-in-one VR experience that's hard to beat. From the satisfying unboxing to the seamless setup, immersive games, and impressive hand tracking, it feels like a step forward in the world of virtual reality. The comfortable design and solid battery life make it suitable for extended play, while the speakers and mic clarity ensure you stay connected. Whether you’re a fan of exploring Gotham as the Dark Knight, running wild in Gorilla Tag, or creating and hanging out in Meta Horizon Worlds, the Quest 3S has something for everyone. If you're looking for a self-contained VR headset that brings immersive gaming and exploration to life, the Meta Quest 3S is an easy recommendation.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    WOW, Awesome VR experience.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was blown away the first time I used the Meta Quest 3s. This is my first VR headset. In the past I had family that had first gen sets that used your phone to simulate VR. And that would hurt my eyes after a few minutes and I really didn’t care for it. The Meta 3s fits any and all sizes and shapes comfortably. Virtually no short term eye strain. However, there is a little after 30 plus minutes of use. It takes a few minutes for your eyes to readjust. Included with the unit is a glasses adapter that I installed without issue. This is perfect, when I am using the Meta my glasses are not smashed into my eyes or they don’t feel like they are being pushed down on my nose. The sound is very impressive with speakers near your ears. When I first booted, I made an account and did the walkthrough which was extremely helpful. The included dual controllers are very easy to use. When you put them down and hold up your hands they too can be used to control the Meta. I always wondered how people could have a safe zone so you wouldn’t hit anything or fall. Meta takes care of that. When you go Immersive the first thing it does is map out a zone for you. After confirming it, anytime you step out of the zone. The Meta turns off the immersive zone and you are able to see your surroundings. Once back in the zone, Immersive turns back on. The included free Batman Game is very cool. This game will help you become more comfortable with the Meta with the use of the controllers and hand. The main screen is basically a PC OS with browsing, settings, the Meta store for apps (tons of free stuff) I was also floored watching TV and movies. You can set it up anywhere in your viewing area and resize the screen. This is a neat feature for those that like to multitask. You can open other items and work or play as the movie or video is playing. You can even remote into your desktop. I love the concert or sporting event videos. You really feel like you have a front seat and are there. As it has a slight 3d effect. The battery life is a little short and only work for a few hours before needing recharged. But this is about the right amount of time to let your eyes have a break. The dual hand controllers also have batteries that have to be replaced. The Horizon worlds are a very neat little area where you can further get used to the VR and controller with cute little games, you can even go to different themed rooms and meet people or groups. I am very impressed and can’t wait to see what all I can do as time goes on with the Meta. I would recommend to family and friends.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Meta Quest 3S fails to pair with app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return them after numerous attempts to pair with the app. Used Meta Support, completed factory reset several times to no avail. Very disappointing on Christmas morning and over the next 3 days as we tried and tried to get it to work.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    VR is Exceptional so is the Meta Quest 3S

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to preface that I have never been exposed to Virtual Reality and my experience with the Meta Quest 3S was my first time. The unboxing was very simple and nicely packaged. The headset itself is really well built and was super easy to adjust to fit my head. Inside the box, Meta kindly includes a glasses spacer which is very easy to put on. For those that wear glasses, you will enjoy and find comfort with this. The setup process really blew my mind especially being my first exposure to VR. Having the ability to see everything around and in front of me but also setting up the device with a separate screen that was feet away from me was nuts. Meta also walks you through how to use the device and also switch off Field of View so you are surrounded in a virtual world. This part was absolutely incredible being inside of this gorgeous high resolution virtual world. I started by playing ping pong and was beyond impressed with it because the Meta Quest 3S seriously made me feel like I was playing ping pong in a VR world. The battery life for the device was also pretty good (I did not time it exactly but I played for a few hours before having issues). I also did not feel or get nauseous using this device but I did have to get used to it. The headset came with Batman Arkham Shadow which is pretty neat...if you have never used VR you kind of feel like a 1st person Batman. It is pretty wild. The eye portion of the device can be adjusted left or right to really fine tune your face and comfort. I have to get used to the controllers still because I am used to a PlayStation style controller but it is still fantastic. I love the Meta Horizon app that accompanies the device. It is extremely easy to pair with the headset and it is great at automatically downloading apps or games. The library is great. I highly recommend watching youtube or movies on the Meta Quest. The sound is fantastic and almost feels surround sound. However, the idea that you can have this headset on and watch a film on what feels like a movie theater screen is impossible for me to describe unless you try it. It is remarkable and I am so excited that this was my first time using VR. I HIGHLY recommend the Meta Quest 3s and family of products.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Matt,

      Thank you very much for the detailed five star review!

      We are happy to hear you are enjoying your new headset and all VR has to offer you so much.

      See you in VR! oculus

  • Rated 1 out of 5 stars

    Blurry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy and blurry on the eyes. For the amount of money and the tech it should be crystal clear not a constant fuzz it wears on your eyes.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      We really appreciate you taking the time to share your thoughts on this matter. We'd absolutely love to have a chat with you about it, so please don't hesitate to get in touch with our Support Team via our website. oculus

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Remarkable experience!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second VR set that I have had in the last 5 years. My first experience was with an Oculus and I thought it was pretty good 5 years ago. This Meta Quest 3S has come a long way from the Oculus days in quality and price! Right out of the box you will notice how light weight it is, which is important if you plan to use it for at least a couple of hours. Even though it is lightweight, you can tell that you have a quality product in your hands. One major difference that I noticed from my last VR headset is that it comes with a glasses spacer. I normally wear contacts, but after a long day, I like to wear glasses. Having the glasses spacer makes it comfortable to wear glasses while using the VR headset. One of the first things you want to do is to download the Meta Horizon app. This is where you can access the extensive library that Meta offers. After fully charging the headset, it lasted a good 2 hours. There is so much to explore with the library. I simply can't get over all of the options that you can enjoy with this Meta Quest 3S. I spent the first hour just exploring and making notes of everything that I want to try out. The second hour I spent playing the Batman Arkham game. The video game experience was just mind-blowing. I really felt like I was Batman in this game! This is what you always dreamed of playing games as a little kid and now it is reality. On my second charge, I spent it watching some of my favorite shows and movies. I really loved having the option to go Netflix, Prime Video or Disney+ to watch on the large simulated screen. Another big difference that I noticed from my last VR set is the hand controller set. They are way more accurate and very intuitive and easy to manipulate when you are gaming. Overall, I am extremely please with this Meta Quest 3s. It is lightweight, easy to set up and easy to start accessing the extensive library once you get the account set up. I love that this device offers much more than just gaming. This is another great option for gaming and consuming video at a very reasonable price. I highly recommend this VR headset if you are shopping around other options.

    • Brand response from Meta Store Support
      Posted .

      Hi Longhorn74

      Thank you for the five star review!

      We are thrilled to see you are enjoying the VR experience!

      oculus