Customer Ratings & Reviews
- Model:
- SK-1000209-01
- SKU:
- 11112769
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Darrow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great thing to have unfortunately it gave my nephew really bad headaches and he got super nauseous. He was so bummed out and really enjoyed playing.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hello SandraG!
Thanks for the review! We're glad your nephew enjoyed the Quest 3S, but we also understand that he was disappointed by how it made him feel. We appreciate your feedback; it helps us improve.
- Cons mentioned:Battery life
bad customer support, and uncomfortable.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased to upgrade from the rift, did not come with batman:arkham like it says, wants 49.99 for it. other then that it is decent, short battery life and face pad is scratchy. upgrade the face pad and get the battery pack, you will need it
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi ChrisS
We are sorry you that we didn't provide a positive experience. Please contact us at https://www.meta.com/help/support so we can correct things and explore your issue with the missing Batman game!
Meta Support
- Cons mentioned:Connectivity
Needs work on pairing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent 7 hours trying to get it to pair with my wifi
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .We appreciate your feedback!
We continue to value our customer's feedback to make improvements and provide a better value product.
- Pros mentioned:Overall performance
Meta
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale . It’s a Christmas gift so haven’t gotten to use it yet
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi DonWon937,
We just know you're going to love your new Meta Quest 3S! Be sure to share your thoughts once you've opened it on Christmas morning.
Happy holidays and we look forward to you joining us in the Metaverse soon!
Meta Quest 3S
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great optics on the headset and quick delivery from BestBuy even during the holidays.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hello LMA78!
Thank you for your honest feedback!
We are happy to know that you loved the Meta Quest 3S. If you ever run into issues, please feel free to contact Meta Store Support. We will be happy to help you.
its okay
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like it but how much ill use it didnt justify the price.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi loik
We're sorry that we didn't provide a positive experience. If you're having any issues related to your Meta Quest 3S, we'd request you to share your concern on Meta Help Centre so that one of our support agents, who are available 24/7 will get back to you at the earliest.
See you there!
Great VR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to use. Kids love it. Could use a little more storage space.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hello Kurt8870,
Thank you for your review and feedback, we appreciate it. If you have any further questions or need help with anything else, please contact our support team via our website.
Not bad but not great
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice but towards a month I started getting stutters, really good potential but not the best
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Nicholas!
Thank you so much for taking the time to leave a review to make us aware of the stuttering issue you've been experiencing.
We want to make sure that all of our users are able to have a stable and consistent connection so they can effortlessly play the awesome games available and watch media without interruption.
We would love to work towards resolving your stuttering issue and so we would urge you to reach out to our wonderful support team through our website as they can gather some more info around the issue to find the root cause and from there they can provide you with the most appropriate troubleshooting to work towards a resolution!
Gameplay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gameplay and engaging visuals. Love the story line and interactions.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey there, GSplay!
Happy to hear that you're enjoying dispensing justice in the streets of Gotham. Thanks for the review!
Looking forward to the fun
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really looking forward to the unboxing. This is a Christmas gift for my teen.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi IlianaR!
Thanks for your review. I have no doubt your teen will have an amazing time adventuring through the Metaverse, and getting their hands on the highly rated Batman: Arkham Shadow!
Great system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really fun to play and use for different apps. Family game nights are better
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Eden
Thank you for the positive review! We are happy to know that you are having a great VR time with your family. We would love to hear more from you next time.
Good choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good only downside is that the sides are kind of blurry
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Luis
Thank you for your review. We love to hear that you are enjoying your Quest 3S but would like to improve your experience with the display issue. Please reach out to us on the official Meta Help Center and we can support you with this.
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a good choice for my needs. Stunning visual effects
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi DanieljR
Thank you for the review! We are very pleased to hear that you are enjoying your new Headset :)
Meta Support
- Cons mentioned:Battery life
not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Meta Quest 3's performance is underwhelming compared to expectations. While the visual quality is decent, the device struggles with tracking accuracy and occasional lag. The battery life is disappointing, requiring frequent recharging during extended use. Additionally, the comfort level could be improved, as the headset feels heavy and uncomfortable after prolonged wear. Overall, it falls short in delivering the seamless VR experience many were hoping for.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Buzun,
Thank you for taking the time to share your experience with us. We're sorry to hear this device did not meet your expectations.
We understand you have opinions you wish to voice and we want to ensure they get heard. Meta accepts all forms of constructive feedback over at the Meta Community Forums. There, you can submit your feedback where it can be reviewed by the necessary parties.
Our developers monitor this forum closely and sometimes they are able to implement users' suggestions.
We appreciate you taking the time to reach out to us and I hope you have a wonderful rest of your day.
No customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my daughter, she was locked out of the account because they determined she was under 13. It came with a game and 3 months of plus but it's connected to her shut down account. Tech support tells us we can transfer the game if we log into the account that is locked by them, every time we chat with meta customer support they disconnect after a few minutes and we start over. There's no way to talk to a person, no way to get our game or the plus membership. The system seems good, the service is non existent. Would not recommend.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello James,
We understand you are having some account issues and we would love to help you, as it is an issue with the account itself we would really need to chat to you directly so we can get a look into this with you, if you are finding that contacting us via webchat is not working for you please head over to our website hit contact support and you can also email us and we will do our best to get back to you ASAP.
Kids fun
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids have fun using the meta quest and virtual life
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Star,
Thank you for the review. We are happy to hear your kids are enjoying the Metaverse.
See you in VR!
raybann720
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good fun only downside most games or experiences are memberships
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Raybann720
Thank you for your feedback !
Ardash
Newbie
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I can figure out how to play certain games, it should be fun.
I would recommend this to a friendGreat device; help with purchase not so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 10 year old loves it! I did have a little trouble with the download of the purchase with the game that was suppose to came with the headset. If I do not get this resolved soon I will return the device.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey there!
We are so glad you are enjoying the Meta Quest 3S. Please get in touch with us over the following link, however for further help with your game- https://www.meta.com/help/support/.
Looking forward to hearing back from you as to this!
VR headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great just wish I didn’t get dizzy with it on
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi LelaR,
Thank you for contacting Meta Store Support with your recent report. We are glad that your experience with your device has been a great one, however we regret the dizziness faced by you, as a result.
We take health and safety seriously, and would like to suggest you some things that you can do, to avoid this:
- When looking for games, check the comfort level. These can range from 'Comfortable' to 'Intense' so it's best to make sure it's be something that's manageable for your current 'level'.
- Have short play times and take frequent breaks in between.
- Make sure the room you're playing in is well ventilated (For example, a room fan as an extra measure so the room doesn't get too hot to play in).
- Make sure to stay hydrated! Drinking water is known to help with any nausea you may develop.
That being said, if these symptoms continue to last well after taking the headset off, we highly suggest reaching out to our Support Team. You can find them on the [Meta Quest Help Center](https://www.meta.com/help/support/) on our website!
Stay safe and happy gaming!
