Main Content

Customer Ratings & Reviews

$381.00
Save $18.99
Comp. Value: $399.99

Customer reviews

Rating 4.8 out of 5 stars with 1113 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,113 reviews
  • Rated 3 out of 5 stars

    Controllers

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers to sensitive, get damage really fast recommend to get insurance just in case

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, Jesus! Thanks for reaching out and providing your review. We really appreciate the feedback you've provided. oculus

  • Rated 2 out of 5 stars

    No worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worth the hype. I bought it for Christmas we have only used it once maybe twice max I would love to return it but I have pass the window.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Paid for batman didn't even get it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the Batman and they gave me the wrong one.Not even batman so , who would I go 2 complain

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Vanessa,

      We see you could use a hand claiming your copy of Batman: Arkham Shadow, not to worry we are more than happy to assist.

      Please come have a chat with our support team over at the Meta Quest Help Center, so we can check your eligibility. If you are eligible we can get that added onto your account for you! oculus

  • Rated 2 out of 5 stars

    It's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great for a few months but now trying to get it replaced with warranty of geek squad.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Roberts, thank you for the feedback!

      We're glad to hear your Meta Quest 3S was great when you first purchased it, though maybe not so much anymore.

      We know that sometimes things go wrong, so we want you to have a hassle-free replacements process, and be able to exercise your warranty without a worry!

      To start a replacement yourself, without chatting to our wonderful Support Team, just search ''Service or replace your Meta Quest''. There, you'll find instructions on how to create a return, and any other return-related information you need. oculus

  • Rated 2 out of 5 stars

    Underwhelming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking forward to our first VR set, unfortunately it did not live up to the expectation. The lens need a very specific sweet spot to avoid distortion of the image.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Lenses
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Quest 3S is a great step up from the previous gene

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Meta Quest 3S is a great balance of new technology and cost effectiveness. I am a long time Quest 2 user who purchased shortly after that model came out. I spent over $500 to buy into that tech early on. For that generation, it was a good experience. Immersive and compelling. It had it's faults though. The passthrough cameras were just black and white, the resolution was only fair, and the tracking was very basic. The Quest 3S fixes all these issues. The Quest 3S is a cheaper version of the Quest 3 that's been out for a while. I never bought the Quest 3 (or the Quest Pro before it) for one big reason- price. THe PRo was almost $1500 and the 3 was $800 when they came out. Too pricey for me. The new Quest 3S brings that down to a reasonable $300. Well worth a leap to try it out. Putting on the Quest 3S, it was much lighter and a bit smaller than the 2 I was used to.The fit is comfortable and there is good options for adjusting the headband. Once on and fitted, it was comfortable to wear for an hour or two. I didn't do anything strenuous, so it never got too hot to wear. The hand controllers are an improved design from those on the Quest2. Gone are the circular bumpers. I appreciate this as those always got in the way. THe new controllers are nicely molded so they feel comfortable in your hands. Booting up the system, it immediately asks you to bring up the Meta app on your phone (iphone for me). jumping between the headset and your phone was easy as the headset boots into passthrough mode so you can see things with the headset on. Did I mention that passthrough mode on the Quest 3S is in color? It's awesome and a huge improvement over the 2. Once all the setup with the phone is done, the 3S heads straight into a set of tutorials. This is appreciated as there is a LOT to learn. It's nice that the tutorials can be revisited as often as necessary. Hand tracking between what you see in the headset and the controllers was very accurate. Selecting things on screen was easy. There is a HUGE amount of content available to choose from. It's a bit overwhelming. There are tutorials for most apps that help you figure them out. I tried the built in immersive apps and downloaded the YouTube VR app off the web. Everything I tried blew my socks off. The visuals were amazing. The sound coming from the headset default speakers was also really impressive for how small they are. It was very immersive 3D sounds. It just added to the experience. I loved the VR experience in most of the slow moving apps. Some of the faster experiences like roller coasters and such made me a bit motion sick. The 3S package came with a download of BatMan Arkham Asylum game. The game made this old guy a bit ill, but my daughter and her friends absolutely loved it. Downsides? There are only a few I could come up with. The fit of the headset was good, but there was a significant gap around my nose that let distracting light in. I played with the fit and tried the extra fit equipment in the box used for glasses, but nothing really closed out the gap. It's a small nit, but it was distracting. While the sound experience was great and immersive, it's load enough to bother anyone around you. This isn't a silent headset. I quickly realized this and set up some headphones. Make sure you have bluetooth headphones available because they eliminated the 3.5mm headphone jack (disappointing). You can also tell where they cut corners to make the price as low as possible. They warn to keep the lenses out of the sun, but didn't provide even the simplest shield to protect them. It's an 'extra'. Also, the lenses are a cheaper version than those on the Quest 3. This got the price down but at the cost of some clarity. Do I recommend the Quest 3S? Absolutely. While not as feature rich as the Quest 3, it's a LOT cheaper and does a pretty good job balancing cost/capability. It's a big step up from the Quest 2 as well. I also appreciate that Meta does not make you link your Facebook account to the Queest. You can keep it separate. I'm not a huge Facebook fan, so I don't need more advertising on the site based on what I did with the Quest. Overall it's a great purchase and I can't wait to dive in deeper.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Battery life, Resolution
    Tech Insider Network Member

    Rated 5 out of 5 stars

    An affordable upgrade from Quest 2nd. Slim design

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the cheaper version of the Meta Quest 3. It is indeed lighter and slimmer but it has shorter battery life and less resolution compared to the Quest 3. It also costs less. It has less view field but still an upgrade from my old Quest 2. The controllers are more responsive, the processor is faster the OS is smoother and the whole VR experience is better. The Meta Quest 3S supports WIFI 6E which is indeed faster connection to the internet. My pros and cons: Pros: Lighter weight. Slimmer design. Faster connection and good refresh rate. Cheaper than the Quest 3. Very good processor. Supporting all loads without issues. Nice surrounding cameras and good responding controllers. Improved straps and more comfortable wearing for long time use. Cons: Mostly when compared to the 3S: Less refresh rate and narrower view field. Battery life is shorter. I get about 2H at best. Overall, it is an affordable approach to VR experience. Slim and light to be used from time to time. A good upgrade from Quest 2 but not as powerful and good as Quest 3. It could be a good choice if you are not willing to pay the full price for the 3. I'd recommend it for multiple uses. I use it sometimes to watch movies or just to have a relaxing time. Gaming is indeed a different experience. It supports several games. They are all well functioning. It would make a nice gift or just a good addition to your equipment.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi SL7977089 !!

      Thank you for the five star review! We are happy to know that loved your upgrade from Quest 2 to Quest 3S. We appreciate you for writing a detailed review on our Quest 3S. We would love to hear more from you next time.

      See you in VR! oculus

  • Rated 1 out of 5 stars

    Dishonest marketing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Batman game was not included and this device was way too expensive.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey!

      If you are having issues finding your copy of Batman please contact us directly via our support so we can help you save Gotham asap! oculus

  • Rated 1 out of 5 stars

    Not received

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive this yet.and it says it was delivered!?

    I would recommend this to a friend
  • Pros mentioned:
    Vr

    Rated 1 out of 5 stars

    Don't buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy, quest pro is wayyy better! .....,...........

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meta quest 3

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't received the Batman game or the 3 month trial as promised

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Nelson!

      We're sorry to hear of your issues with the promotion! Please get in touch with our support team via our Help Center at your nearest convenience.
      They are available 24/7 and would love to help! oculus

  • Cons mentioned:
    Motion sickness
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Emersive and super fun experience.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Quest 3s is a whole lotta fun. OK…this is my first venture into the VR/AR world. I’m having a blast exploring and getting used to the immersive world that this little gem has opened. First off, quick shout out for all recyclable packaging. I do appreciate that effort. Setup was super easy. I just put the headset on and did what it told me to do. I had to go get the Meta Horizon app to complete setup, but it’s also very easy to install and navigate. Before I forget, you can cast to a TV, so other people in the room can both see and hear the same thing that you are experiencing. There can be a slight lag in audio between what you hear and what comes out of the TV. It makes for a very slight echo. It didn’t bother me, but I wanted to mention it. I was a little surprised that I needed to wear my glasses. I expected things to be close enough that I didn’t have to wear them, but somehow, the depth of field is very similar to the real word. Things far away are fuzzy without my glasses. There is no need to be concerned about comfort. The headset fits over my glasses comfortably with the included spacer that makes room for your nose piece. I’m really enjoying the various experiences that you can find in the device. From workouts to first person video games, to relaxation, to cinema. It’s just super cool and fun. The video quality is fantastic. I realize that the high spec’d unit has even better resolution, but I’m perfectly happy with what the 3s offers. Workouts are more interesting than walking aimlessly on a treadmill, and the yoga options are cool. I haven’t spent a lot of time in the fitness area yet, but what I’ve seen, I like. Video games are interesting. I found it disorienting at first. My brain is still learning how to process the inputs, but I’m getting more and more comfortable interacting with an immersive virtual world. In some games, you must reach out to grab things and climb things just like you would in the real world. It takes practice, but it’s engaging. I got a little dizzy at first, but that is getting better the more I use it. Relaxation stuff is super fun for me. I love just looking around in a super chill environment of my choosing. It’s cold and dark this time of year, being able to lose myself while exploring a warm sunny environment is wonderful as an evening decompression routine. I’m not usually alone at home, so watching movies on the headset isn’t something I’m going to get to do often. I have played around with it however, and it’s super cool. The headset essentially projects a screen out in front of you like what you’d see at a movie theater. The sound quality is adequate to enjoy watching a movie at that scale from the comfort of you easy chair or bed. If you want to get crazy, you can connect your favorite buds or earphones and have even better sound. It’s a very good experience. The unit is easy to operate once you get the hang of it. It has a tutorial that gives you the basics, then you just get in there and play around. I’m getting pretty good at navigating with the handheld controllers, but you can also run the whole thing purely with hand gestures. It projects hands into your field of view, and you can manipulate things by simple hand gestures. You can grab and drag menus around in your field of view. It’s a highly a highly configurable experience. Overall, I’m really enjoying the unit. The entire experience is new to me, and very unique. You have to get past the fact that you look ridiculous to other people around you. If you can get over that, you’ll enjoy it.

    • Brand response from Meta Store Support
      Posted .

      Hey there!

      We appreciate and thank you for sharing your opinion about your experience with the Meta Quest 3S.

      Your feedback is valuable to us and we hope you have the best experiences in the Metaverse ahead. oculus

  • Rated 1 out of 5 stars

    Meta Quest 3S fails to pair with app

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return them after numerous attempts to pair with the app. Used Meta Support, completed factory reset several times to no avail. Very disappointing on Christmas morning and over the next 3 days as we tried and tried to get it to work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A pretty amazing VR, and by far the best value VR

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Oculus Quest 2, right before the name change to Meta Quest 2, and I really loved the product at first, I used it quite a bit for a couple of months. But I found that my desire to use it waned and I wasn't sure why. Seeing ads, and reading about the Meta Quest 3S, I believe a large part of why I didn't play more was the size, weight and wires of the model that I owned. Opening up, and unboxing, this unit, the Meta Quest 3S, confirmed right away that I think that was the case. This unit is smaller, lighter and feels more usable in regards to the psychology of using something that you wear upon your head. I did have some issues getting going. The unit, when turned on, went to the Meta Quest blue logo and then would restart, this would continue on and on. I let it run out of battery power, and then charged it back up fully, and tried again. No luck, so I next restarted it, holding down the Volume - button and power on, releasing as soon as the unit showed activity on the screen. From there I selected factory reset and all was good upon rebooting. Getting into the actual VR I noticed immediately everything was vastly sharper and clearer, more like an actual current video game, versus an older one from the PS2 or maybe PS3 era. The clarity and refresh rate seemed much more rock solid and the first game I played, the one that comes with it, Batman Arkham Shadows, was really truly immersive, and I think a great game to get into VR if you haven't already. The main complaint, or issue, is that you must buy another headset strap, because the strap that comes with it, while a fine strap, simply doesn't offer the proper counterweight to the heft/weight of the actual unit. I used the unit for about 2 hours without any neck strain but I have a thick, muscular neck, and I feel most people are going to really have issue with the strap. Get the elite strap, or any other aftermarket strap and you're good to go. I also recommend a proper charging dock and an extra battery, whether you get it on your headstrap (keeping everything in one contained unit) or get one that just plugs into your headset, giving you the flexibility to use any strap you desire. The choice is yours, and it's really the only choice to be made here, as the Quest 3S is going to be a great headset for most VR users, and the best value headset for VR that you can find anywhere. And lastly, I'd be remiss if I didn't note just how amazing the AR is, augmented reality, because it will allow you to do a lot of things in VR that you would otherwise not be able to do without being aware of your surrounding world. It's truly a major upgrade that everyone should be aware of and what makes the 3S a real clear winner for all prospective VR owners.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Shaunh20

      Thank you very much for the five star review, full of fantastic detail and feedback. Amazing to hear you are loving the full capabilities of the Quest 3S! oculus

  • Pros mentioned:
    Overall performance, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Remarkable experience!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second VR set that I have had in the last 5 years. My first experience was with an Oculus and I thought it was pretty good 5 years ago. This Meta Quest 3S has come a long way from the Oculus days in quality and price! Right out of the box you will notice how light weight it is, which is important if you plan to use it for at least a couple of hours. Even though it is lightweight, you can tell that you have a quality product in your hands. One major difference that I noticed from my last VR headset is that it comes with a glasses spacer. I normally wear contacts, but after a long day, I like to wear glasses. Having the glasses spacer makes it comfortable to wear glasses while using the VR headset. One of the first things you want to do is to download the Meta Horizon app. This is where you can access the extensive library that Meta offers. After fully charging the headset, it lasted a good 2 hours. There is so much to explore with the library. I simply can't get over all of the options that you can enjoy with this Meta Quest 3S. I spent the first hour just exploring and making notes of everything that I want to try out. The second hour I spent playing the Batman Arkham game. The video game experience was just mind-blowing. I really felt like I was Batman in this game! This is what you always dreamed of playing games as a little kid and now it is reality. On my second charge, I spent it watching some of my favorite shows and movies. I really loved having the option to go Netflix, Prime Video or Disney+ to watch on the large simulated screen. Another big difference that I noticed from my last VR set is the hand controller set. They are way more accurate and very intuitive and easy to manipulate when you are gaming. Overall, I am extremely please with this Meta Quest 3s. It is lightweight, easy to set up and easy to start accessing the extensive library once you get the account set up. I love that this device offers much more than just gaming. This is another great option for gaming and consuming video at a very reasonable price. I highly recommend this VR headset if you are shopping around other options.

    • Brand response from Meta Store Support
      Posted .

      Hi Longhorn74

      Thank you for the five star review!

      We are thrilled to see you are enjoying the VR experience!

      oculus

  • Rated 1 out of 5 stars

    Blurry

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy and blurry on the eyes. For the amount of money and the tech it should be crystal clear not a constant fuzz it wears on your eyes.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there,

      We really appreciate you taking the time to share your thoughts on this matter. We'd absolutely love to have a chat with you about it, so please don't hesitate to get in touch with our Support Team via our website. oculus

  • Rated 1 out of 5 stars

    Gave me a migraine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roller coaster made me sick I never recovered had to go to ER cause it induced a migraine with N/V.. it’s fun but I can’t recommend it

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there!

      We take health and safety very seriously, please contact us directly so we can look into this further for you! oculus

  • Rated 1 out of 5 stars

    Headaches….

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 23, and this is too much for me. My wife and I would get headaches after 10 minutes. I think even for a kid this is dangerous.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Here at Meta Quest, we take health and safety seriously. For us to assist best, please click here to contact us and get in touch with an agent: meta.com/help/support/ oculus

  • Pros mentioned:
    Weight
    Cons mentioned:
    Battery life, Lenses
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Not what I was expecting

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time user here with a VR system. I have some misconceptions and some things I guess I should have known prior to getting this device. Good: 1. Light weight 2. Comfortable to wear 3. Easy to charge with included cable and charger brick 4. Comes with adaptor for people that wear glasses 5. Sound is really good for size of speakers 6. Can play games, watch videos, or visit notable locations virtually 7. Lots of games to play (paid mostly) Bad: 1. About 1/2 of the total lens are blurry around to the center. so I really can't look down with out having to tilt my head as well, otherwise it is a blurry mess 2. Battery life is around 2 hours of light use, so no movies or long games unless you find a way to charge while using it 3. Setup was harder than I assumed. you have to download app, go through all those steps before you can even start to setup the VR system. 4. There are small amount of instructions on how to use this, it is more trial and error for the most part. my partner had some issues as well, so I know it was not just me 5. controllers are not rechargable (use 2 AA each) and it is hard to find the section that tells you the battery levels. So I would suggest you have some close by in case they stop working suddenly 6. hard to find free games to play to get use to the system. the demo you use, get you all ready to go and then there is a paywall. 7. passthrough is grainy and low resolution so it does not feel real life in the AR part of the system 8. controllers (in use) seem shaky, so adjusting/moving items in VR are not very easy 9. refresh rate is not quite up to par. When using a roller coaster simulation, you see the jitter on long smooth angles (like it renders the first part and then jumps to second part) 10. Unable to adjust lens to sharpen visuals (like turning the lens left or right) 11. Even a non motion sick person felt uneasy with graphics and movement

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Studio421,

      Thank you for your review. We appreciate your feedback regarding our Meta Quest 3S. If you need help with anything, we would love to help you out, so don't hesitate to contact our Support Team via our website. oculus

  • Rated 1 out of 5 stars

    No good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am considering returning it back , giving us a headache

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Vivienne,

      Thank you for your feedback on your Meta Quest 3S experience and if you need any help we would be more than happy to see how we can assist you, you can always contact our Support Team via our website. oculus

Sponsored