Customer Ratings & Reviews
- Model:
- SK-1000009-01
- SKU:
- 6596932
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Quest Compact Charging Dock for its charging speed, ensuring devices are always ready. Users appreciate the positive impact on battery life and the overall design. The product's ease of use and overall performance contribute to its perceived quality and value.
This summary was generated by AI based on customer reviews.
Trash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced charging dock that came defective from day one don't waste your money at all with this dock for your controllers
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey thanks for your feedback. This is not the experience we want for our community and recommend returning to the retailer or reaching out to our support team with proof of purchase to explore your return or replacement options.
Included rechargeable batteries discharge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up because of the convenience factor, but while not in use the rechargeable batteries included discharge fully even after ensuring they were charged to 100% before putting them in their case, so I have to keep them on the dock while not in use to make sure I have charged controllers when I want to use them.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there Oscar! Thanks for reaching out with your feedback.
We highly recommend getting in contact with our Support Team to see if there's anything they can do to help with the battery issue you're experiencing. You can find them on the Meta Quest Help Center on our website.
Hope to hear from you soon!
- Pros mentioned:Battery life, Design
Controllers disconnecting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The overall design of the charging dock is pretty good - it doesn't take up much space, it's easy to connect the Quest 3 to the left of the dock and get it to charge from the same adapter, and it's easy to place the controllers on the dock to get them to charge. HOWEVER... With the first dock, even though both batteries showed they were fully charged, the right controller would not connect to the Quest 3. Exchanged that dock for a new one. And now both controllers start up, but the right controller disconnects periodically and the left controller also disconnects (but less frequently). Just in case this is a problem with the power adapter, I've swapped the adapter I was using for the most powerful Samsung adapter I have on hand - just in case the dock isn't getting enough power to charge both controllers fully. But I suspect that may not be the problem - and it could be an issue with the batteries provided with the dock. I like the overall design of the dock and hope Meta is able to come up with a solution to get the controllers to work reliably with the provided rechargeable batteries. Otherwise, we'll be returning this to Best Buy and requesting a refund.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello,
Thank you for sharing your detailed feedback. We're sorry to hear about the issues you're experiencing with the charging dock and controller connectivity. We appreciate your efforts in troubleshooting the problem with different power adapters.
We suggest checking if there are any firmware updates available for your controllers and the Quest 3 headset. Sometimes, firmware updates can resolve connectivity issues. If the problem persists, it could indeed be related to the batteries provided with the dock.
We apologize for any inconvenience caused. If the issues remain unresolved, please consider returning the product to Best Buy for a refund.
Thank you for your understanding and for providing valuable feedback.
Best regards.
- Pros mentioned:Overall performance
Meta Quest S3 Charging Dock
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was given as a Christmas gift. I am satisfied that it is of good quality and meets all performance standards.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Thank you so much for taking the time to leave a review!
We're glad to hear that your new charging dock is working well for you and we hope its made enjoying the Metaverse easier for you!