Customer Ratings & Reviews

Man am I frustrated with Best Buy. As the other reviews mentioned this product is for new users only. Mind blowingly they WONT refund my $. Why would a new user pay $83 when Quicken themselves only charge $62. NOWHERE does it say non-refundable. MISLEADING - See picture. I'm going to fight this

I was using an old version and finally decided to upgrade with hopes to take advantage of new technology. Sometimes things don't go as planned. It does the basics well. I attempted to use the automated features such as downloading bills and was unsuccessful. The accounts were constantly getting locked and in some cases caused codes to be sent via text message. I finally had enough and turned off all additional features. It works for my basic needs and is better than a manual check book and spreadsheets.

Eeeh, not that simple to use as stated. Maybe its just me but could not load a chart of accpunts Didnt like.

It's okay for what it is. Might not be worth it paying too much for a financial software. The software is slow to update and the app is not really usable in my perspective.

Downloaded file near end of December. In January indicated I have to pay again

I purchased this download. I am not able to use this program. It is for new users only. My older version expired 3 years ago. Since i was a previous cutomer this program is not available for me to use. SO I am out $$$

It meshed very well with the older version of Quicken we had been using for the last 10 years or so on an older computer.

I have used quicken for years. The only thing I would have liked better is if I could just buy the program. I didn't want to use the online version. I don't like to have to learn new products every year.

BUYER BEWARE! I found the physical copy of this product and couldn't see the image when I changed it to digital to make the purchase so I DID NOT REALIZE I WAS PURCHASING A NEW SUBSCRIBER PURCHASE ONLY! WHY IS THE DIGITAL COPY FOR NEW CUSTOMERS ONLY WHEN THE PHYSICAL SUPPOSEDLY APPLIES TO BOTH!?? I would NOT recommend this product, and Best Buy isn't refunding it!

Never upgrades to make it more useful. I’ve used Quicken for 20+ years. The past 3 years they have made it so the same devices I) laptop, II) iPhone & III) iPad do 2 factor Authentication for every attempt to add a single transaction. This makes adding a single transaction a 5 minute process as opposed to the 20 second update it should be.

Easy to download from Best Buy. No problems! Highly recommend.

This is for NEW customers/subscribers only! If you have an existing account this won't work.

I've used quicken for 20+ years. Once it's configured, it works great. It can be a little overwhelming if you're trying to catch up on months of receipts.

Do not get this if you are trying to renew your Quicken subscription. The program will tell you the code is for new customers only and will not apply it. Best Buy will not refund your money either so then you are stuck.

cant use it 2nd purchase best buy and quicken cant fix it.

I've been a user of Quicken for many, many years and would be lost without it. I am impressed by the tax planner feature. It's very accurate and helps anticipate how much of a refund or balance is due.

Been using it for 20 + years and they are very responive if you have problems

I Just started using this product but it seems simple enough.

Easy Download and great that they keep in on file so I can down load on another device.

Have been using since 2006. They recently released an "update" that has corrupted the file. Customer support is aware of the issue and lists steps that you need to take that may or may not fix the issue. I would not recommend this to anyone. This isn't the first issue I have had with this software.