Customer Ratings & Reviews
Customer reviews
Rating 3.3 out of 5 stars with 7 reviews
(7 customer reviews)to a friend
Rated 5 out of 5 stars
New Zephyr fan install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Austin and Joel did a great job installing the new range fan. The were prompt and courteous and did a very tidy install of the new hood. They removed the old microwave/fan and recycled it. Everything about the purchase from Best Buy and the install was easy and pleasant. Everyone we worked with was helpful and pleasant. We received reminders about our appointment. It was great.
I would recommend this to a friendRated 5 out of 5 stars
Excellent installers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen who installed our new GE Profile range were terrific. They were polite, professional and did an exceptional job in getting me up and running. At one point I didn't think the range would fit into the space but they made it fit without sacraficing any surfaces or doing any damage to my newly painted kitchen cabinets. Great job!
I would recommend this to a friendRated 1 out of 5 stars
Don't Purchase Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst installation service ever. Purchased March 6th. First attempt unsuccessful. Installers couldn't figure out how to resize the vent on the hood to the house vent. Second appointment, no one showed up because the scheduler forgot to confirm appointment with installers. The third attempt the installers couldn't do it because they said they were sent to do a different type of installation. They said they would contact their boss to have him call us to reschedule as soon as possible. Of course, no one called. I'm returning the item back to Best Buy.
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice hood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great after a complete balls up by BEST BUY. MONTHS we’ve waited on this to be corrected,the staff and sales people are the best but when it leaves there hands that’s when the cock-up happens.The craftsmen who installed this unit was professional and a joy to work with.
I would recommend this to a friendRated 1 out of 5 stars
Range Hood NON installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First they didn't show up in the first appointment, then when they came for the second time we were informed that the power outlet should be higher, which was never told before. We ended up without power on the range hood, and had to hire another installer.
No, I would not recommend this to a friendRated 5 out of 5 stars
Over range microwave installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It w as s great it took less than 10 minutes installers were very nocr
I would recommend this to a friendRated 1 out of 5 stars
No
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No stars.....Damaged hood, and bad installation, I purchased hood, and paid a hefty amount for the install back in the beginning of January, ............ Im still waiting to have it installed correctly....
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.