Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,129 reviews
Rated 5 out of 5 stars
Wafers
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son loved his glasses the feature are always being used!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great glasses, functional, and cool. However, as someone with a low nose bridge this kept sliding off my face. Wish there was an option for those with lower nose bridges.
I would recommend this to a friend
Rated 5 out of 5 stars
Glasses
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Transitions lens are the way to go, that way you dont have to take them off when entering a building
This reviewer received promo considerations or sweepstakes entry for writing a review.
My review is strictly about the transition lenses and not about the capabilities of the smart glasses. I had to return them because they didn't transition dark enough from clear to green. They're very thick so when they're the clear lenses they look very fake geeky. I have a smaller head but they still felt very tight on the sides.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality Glasses, sound quality is great. The recording is well and they are Easy to navigate.
I would recommend this to a friend
Brand response from Meta Store Support
Posted .
Hi RoyV,
Thanks for taking the time to leave a review - it is greatly appreciated.
We're delighted to hear that you're enjoying your brand new Ray-Ban Meta AI glasses and all of the fantastic features that they have to offer, especially with the camera and good sound quality.
Rated 4 out of 5 stars
Love it just wish it worked properly
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product but tap function doesn’t work. When answering the phone it doesn’t connect to the glasses.
Hey RaulC, we're so happy to hear you're loving your Ray-Ban Meta glasses! We'd love to help you get the tap and phone functions working, so please feel free to contact us or browse our Help Center at www.meta.com/help/smart-glasses/articles/ray-ban-meta/ . Hope to hear from you soon!
Rated 5 out of 5 stars
Cool sunglasses
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was a surprise present for my nephews. They love it!
We are sad to hear that you are not satisfied with your recent purchase due to display issues on your smart glasses and you would like to replace them. We would love to look into this for you and assist you through this.
For this, please contact us at Meta Store Support so we can get to the bottom of this with you and ensure that all your concerns are addressed.
Have a nice day!
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Meta glasses
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had issues since I purchased these glasses and it has only been one month. It’s a hassle to get a service request because you can actually speak with anyone. Everything is via chat or email. Highly disappointed!
No, I would not recommend this to a friend
Brand response from Meta Store Support
Posted .
Hey Jamie,
Thanks for taking the time to share your experience with us regarding your recent Ray-Ban Meta glasses purchase.
You are correct that our 24/7 support team is email and live chat, and we'd really like to use these contact methods to help you with anything you're having difficulties with regarding your new glasses.
If you click contact us on the Meta website, you can either raise an email ticket or reach out to us via the live chat, and our 24/7 support team will be more than happy to work together with you to get your problem resolved.
We look forward to hearing from you!
Rated 4 out of 5 stars
Awesome
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very accessible eyewear. All in one. Recommended for use.
Thank you so much for taking the time to share your review and feedback. If you ever have any questions or need help with anything else, our support team is here for you. Just hop onto our website and they'll be happy to help.
Rated 5 out of 5 stars
A must have
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love love love these glasses are a total game changer.these glasses are a total game changer