Customer Ratings & Reviews
- Model:
- 601/SB50
- SKU:
- 6560302
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.
This summary was generated by AI based on customer reviews.
Expensive and seemed gimmicky.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive and seemed gimmicky. They claim to stream, but will only record up to 60 secs at a time. Also only allow music okay playback through Spotify. With many more features they could actually be cool, but not as is. I returned them.
No, I would not recommend this to a friendRayban Meta
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have extra money then grab one of this. Not very useful for me and regret purchasing it!
No, I would not recommend this to a friendSound stop working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already have issues with glasses not working. Sound stop working within 1 month.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello,
Thank you for your feedback, this is not the experience we wish for our users.
Please reach out to Meta.com/help/support for further assistance regarding your glasses.
Thank you.
Cool until they weren’t
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These glasses broke within a year of using them. Look into how the right side breaks by the button before purchasing these.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there Braydon907,
We're really sorry to hear your glasses broke.
We want all of our users to have the best experience possible with our products, therefore, we'd love to look into this for you.
Would you mind reaching out to our Customer Support team so that one of our colleagues can investigate this for you? They can be contacted via our website.
Let's work together to get this sorted!
Audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it sucks Audio goes in and out when im talking on the phone.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello Octaneouso,
Thank you for your review and feedback regarding the audio issues you are experiencing with your Ray-Ban glasses and we would be more than happy to look into this with you to see how we can help resolve this. Please contact our Support Team via our website.
- Pros mentioned:Design, Overall performance
A meaningful but practical gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were purchased as a gift for my nephew, a dedicated baseball player, and they were exactly what I hoped for. The quality and craftsmanship is excellent, and the message is subtle yet motivating — something an athlete can interpret in their own way. He wears them regularly, both during training and everyday activities, which says a lot. They’re comfortable, durable, and thoughtfully designed. use. He’s tough on his gear and this has held up great. This is a great product and a great gift. Very happy with this purchase and would definitely recommend.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey there Laquanda,
Just touching base It sounds like your nephew is a real powerhouse on the diamond, and we love that our gear is keeping up with his hustle.
There’s no better compliment than a dedicated athlete wearing our Wayfarers both in training and off the field.
Thank you for the high praise on the craftsmanship, That's a real home run. We’ll be sure to share your kind words with the design team!
Good luck to your nephew this season!
Needs work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a cool piece of gear. But the only issue is i opened it and it already had scratches on the glass.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey there!
Thank you for the feedback!
We'd request you to get in touch with our support team via Meta Store support page so that they could look into any hardware issues and assist you accordingly!
Bad support
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rayban speaker stopped to work after less than 2 months and best buy said I need to ask for support with rayban
No, I would not recommend this to a friendThe microphone and meta stopped working, again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone tends to stop working. This is my fourth pair. Same issue.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hello TERRANCEB,
Thanks so much for sharing your experience, we’re really sorry to hear this has been such a frustrating journey with your Ray-Ban Meta glasses. Four pairs and the same issue? That’s absolutely not the kind of consistency anyone wants.
We know how important reliable audio is, especially with smart wearables, and we appreciate you sticking with us despite the setbacks. Your feedback helps us pinpoint recurring issues and push for better performance and durability in future updates.
If you haven’t already, we’d love to help troubleshoot or explore replacement options. Please reach out to our support team so we can make this right. You deserve a product that works as brilliantly as it looks.
Delayed Again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not let Best Buy's shipping times fool you. I ordered this 7 days ago and was supposed to get today on the 8th but delayed (the 2nd order in a row). I ordered this from Meta on Monday and got on Wednesday but still waiting on Best Buy Order, which I will be returning. Do not fall for Best Buys shipping promising like I have, order from a reputable company.
No, I would not recommend this to a friendSucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not user friendly when it comes down to emptying the pictures from the actual glasses
No, I would not recommend this to a friendNot happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The glasses that came were not the glasses I ordered. I ordered the green lenses and I got black lenses.
I would recommend this to a friendBroke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio and voice command stopped working after a week and a half
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Christopher
We would love to take a closer look at your particular situation and help out with your audio/voice command issues however possible. Please do not hesitate to contact us directly, you can do so via support on the Meta website.
Stopped working after two days of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after two days of use. Return window closed because it was a gift and not given until too late.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey Jerry,
We can see that your glasses had stopped working after a couple days of use.
Please contact our support directly so we can look into any possible ways we can help you with this!
Glasses
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like them didn’t do what I need them to do
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey Katrece,
Thanks for taking the time to share your experience with us regarding your Meta Ray-Ban purchase.
We certainly understand if the glasses didn't end up meeting your requirements, but we just wanted to stop by and let you know that if this was because of a hardware or software issue with the glasses themselves or the Meta AI app they pair with, we'd love it if you could reach out to us via the Meta Help Center webpage, so that we may work with you to resolve any problems you may have been having.
We look forward to hearing from you.
No great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lights automatically come on in low light settings is really distracting sonce you cant turn them off.
No, I would not recommend this to a friendNEVER ARRIVED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never arrived , they called me to replace the order and then it’s cancelled and I get a refund , after two months . That’s not fair .
No, I would not recommend this to a friendNot really worth it but it’s okay I guess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really to much to do with them I feel like that could’ve been more to them
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Nxmu,
Thank you for your review of the Ray-Ban Meta glasses. Visit our website to learn more about the glasses. If you have any questions about what else you can do with the glasses, you can also check in with our Support Team.
Wrong size delivered
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recieved a wrong size. Larger size was selected and smaller delievred. Now I’m not in the country and unable to exchange as this was a gift for someone.
No, I would not recommend this to a friendSpeakers are the downfall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers on the side are loud. Everyone can hear your converations,music,etc.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there, Sarah! Thanks for reaching out and providing your review. We really appreciate the feedback that you've provided regarding the speaker volume.
The Ray-Ban Meta Glasses speakers are designed to direct sounds towards the ear, but calls, messages, or music may be audible to others depending on your volume level and the amount of noise around you. You can remove your glasses while they are playing media to check how your volume may sound to others.
Volume can be adjusted by:
- Changing volume directly on your phone
- Swiping on the touchpad on the right-side temple of your glasses (forward to turn the volume up, back to turn the volume down)
If you have any other issues or queries regarding the glasses, please don't hesitate to reach out to our Support Team. You can find them on the Meta Quest Help Center on our website and they'll be more than happy to help!
