Customers love the Wayfarer (Gen 1) glasses with Meta AI for their video quality, overall performance, ease of use, and iconic design. The fit of the glasses is also a plus for many users. However, some customers have expressed concerns about the battery life and connectivity. Additionally, a few users find the glasses a little heavy and are not satisfied with the Meta AI performance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,130 reviews
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Horrible Battery Life….
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very disappointed! Really wanted to love these but the battery life is absolutely horrible on them! Style is nice though, did not come with charger or anything. Wasn’t able to return them so I’m stuck with them now. Not sure if I got a defective pair but I barely use them and they are dead!
No, I would not recommend this to a friend
Brand response from Meta Store Support
Posted .
Hey Ari,
Thanks for taking the time to share your experience regarding your Meta Ray-Ban purchase.
Fully charged glasses last up to 4 hours for moderate usage and up to 3 hours with continuous audio streaming and voice assistance. This may vary with use and other factors.
To charge your glasses, put them in the charging case and place it on the nose bridge inside the charging case. This is the only way to charge the glasses. You'll know your glasses are charging when the case LED blinks after you've docked them and closed the case. You can also see a charging icon in the Meta AI app. Please be aware that the first time you charge your glasses you need to remove the protective plastic tab from the metal charging connections on the case.
To charge your charging case, connect the case to a power adapter using a USB-C cable and plug it into the front of the charging case. This is the only way to charge the case.
If you do believe you require further assistance with your glasses, please reach out to Ray-Ban via their official website where they can provide further troubleshooting, and look into what your options may be.
Rated 5 out of 5 stars
Wafers
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son loved his glasses the feature are always being used!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great glasses, functional, and cool. However, as someone with a low nose bridge this kept sliding off my face. Wish there was an option for those with lower nose bridges.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Transitions lens are the way to go, that way you dont have to take them off when entering a building
I would recommend this to a friend
Rated 3 out of 5 stars
Don't transition dark enough
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My review is strictly about the transition lenses and not about the capabilities of the smart glasses. I had to return them because they didn't transition dark enough from clear to green. They're very thick so when they're the clear lenses they look very fake geeky. I have a smaller head but they still felt very tight on the sides.
Thanks for taking the time to leave a review - it is greatly appreciated.
We're delighted to hear that you're enjoying your brand new Ray-Ban Meta AI glasses and all of the fantastic features that they have to offer, especially with the camera and good sound quality.
Rated 4 out of 5 stars
Love it just wish it worked properly
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product but tap function doesn’t work. When answering the phone it doesn’t connect to the glasses.
Hey RaulC, we're so happy to hear you're loving your Ray-Ban Meta glasses! We'd love to help you get the tap and phone functions working, so please feel free to contact us or browse our Help Center at www.meta.com/help/smart-glasses/articles/ray-ban-meta/ . Hope to hear from you soon!
Rated 5 out of 5 stars
Cool sunglasses
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was a surprise present for my nephews. They love it!
I would recommend this to a friend
Rated 4 out of 5 stars
Glasses
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This reviewer received promo considerations or sweepstakes entry for writing a review.
There was a round color and I would like to exchange them
We are sad to hear that you are not satisfied with your recent purchase due to display issues on your smart glasses and you would like to replace them. We would love to look into this for you and assist you through this.
For this, please contact us at Meta Store Support so we can get to the bottom of this with you and ensure that all your concerns are addressed.
Have a nice day!
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Meta glasses
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had issues since I purchased these glasses and it has only been one month. It’s a hassle to get a service request because you can actually speak with anyone. Everything is via chat or email. Highly disappointed!
Thanks for taking the time to share your experience with us regarding your recent Ray-Ban Meta glasses purchase.
You are correct that our 24/7 support team is email and live chat, and we'd really like to use these contact methods to help you with anything you're having difficulties with regarding your new glasses.
If you click contact us on the Meta website, you can either raise an email ticket or reach out to us via the live chat, and our 24/7 support team will be more than happy to work together with you to get your problem resolved.
We look forward to hearing from you!
Rated 4 out of 5 stars
Awesome
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very accessible eyewear. All in one. Recommended for use.
Thank you so much for taking the time to share your review and feedback. If you ever have any questions or need help with anything else, our support team is here for you. Just hop onto our website and they'll be happy to help.
Rated 5 out of 5 stars
A must have
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love love love these glasses are a total game changer.these glasses are a total game changer