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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 136 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the video and audio quality of the Wayfarer glasses, with many praising the excellent image and sound capabilities for calls and music. However, some users expressed concerns regarding the battery life, noting that it drains quickly when using the device's features extensively. The glasses' performance in video recording and photography was also highlighted positively. Improvements to battery longevity would enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 110 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ended up a great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I was skeptical of the meta glasses. They do not have AR so what was the real purpose? Quickly learn that the true joy of these is having hands free video/picture capability without taking out your phone. Quality is good, for a pair of glasses, similar to a iPhone X. Most impressive was the audio and mic for calls. As long as you are not in a heavily crowded or extra loud area, they work great. The transitions are also a must as I can use them indoors and out. Just came back from a conference where I was able to document a lot of otherwise difficult to capture moments.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Video and Picture Quality, Bad Battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i like this product, but i wish it has more battery life on it, i used it when mountain biking, taking pictures and short 30 second videos and used it as my music speaker on the trail, battery usually last like 2 1/2 hour when using video, like 5 30 second, taking maybe 10 shots of photo and listen to music and that will be 2 hour and 30mins..

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Bensabs

      Thank you for the five star review!

      We love to see that you are liking your Ray-Ban Meta Smart Glasses, capturing memories through the lens is definitely a magical way to look back on your mountain biking adventures. RaybanStories

  • Rated 5 out of 5 stars

    Work and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had these for several months, and wear them daily. They are a tremendous help for work and life. Audio calls are great quality, and music as well. People are always surprised when I tell them I’m talking to them on the glasses, because it sounds so good. Great for documenting work items, and taking notes.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello there! Thanks for taking the time to leave a review we really appreciate it.

      The Ray-Ban Meta glasses are awesome for your daily activities and are packed with cool features. We're glad you enjoy them and we hope you don't miss a moment with your new glasses.

      Thanks again!
      RaybanStories

  • Rated 4 out of 5 stars

    Glasses

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great for content creators, the quality is certainly worth the price. However the bugs and issues are some what the downfall- hard to comprehend sometimes. Additionally, the glasses while listening to music sometimes turn down due to the environment- not certain how to stop that feature, but when I figure it out this will be a 5 stars.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi KRFA

      Hey there thank you very much for the review and feedback!

      In terms of the volume turning down depending on environment this is a feature called adaptive volume. To turn this off.
      - Open the Meta View app
      - Navigate to Device settings
      - Then Audio
      - Toggle off the Adaptive volume option. RaybanStories

  • Rated 2 out of 5 stars

    A mini vise grip on your head

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t consider myself to have a fat head, but these are very uncomfortable after wearing them for about an hour. There is a lot of pressure over the ears, unlike any other glasses I’ve used. Transitions are good, but do not work in the car due to the windshield.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you for your review, we appreciate your feedback as it helps us to keep improving!
      It's unfortunate to hear that your experience with the Wayfarer hasn't been an altogether comfortable one.

      Although it isn't ideal, third-party ear protectors may be able to offer some respite for you if you find the pressure over the ears too uncomfortable.

      You can also contact the friendly team at Ray-Ban Support, they will be happy to look into this for you, and hopefully find a solution. [Ray-Barn Support](https://www.ray-ban.com/usa/contact-us)
      Thanks!


      RaybanStories

  • Rated 5 out of 5 stars

    Fiancé proposal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé used the meta glasses to propose to me. It was romantic. He took videos live while doing it and it captured the moment we had. Thanks to meta glasses.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Fatima, thank you so much for your kind review.

      We think it is totally awesome that your fiancé proposed to you with their Meta Ray-Ban glasses. A lot of spectacular pieces have been made with our Meta glasses, but we are sure none of them are important as the expression of love shown by your fiancé.

      We wish you both many many happy years and we hope you use our glasses to take lots of pictures at your wedding! Remember couples that Meta together work betta together!

      RaybanStories

  • Rated 5 out of 5 stars

    Meta’Ban

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best designer transition shades, headset, camera anyone can have. Couldn’t be more happier to have the smartest shades on earth.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello! Thanks for taking the time to leave a review we really appreciate it.

      The Ray-Ban Meta glasses are awesome and are packed with cool features on top of looking super stylish. We're glad you enjoy them and we hope you don't miss a moment with your new glasses.

      Thanks again! RaybanStories

  • Rated 5 out of 5 stars

    Meta Rae Ban

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the videos and pictures is amazing. The glasses fit perfect on my face. I love the matte color as well.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi RaeBanGlasses

      Thanks so much for the review!

      We're always thrilled to see positive reviews! We hope you take your Wayfarers on plenty of awesome adventures.

      Happy snapping! RaybanStories

  • Rated 5 out of 5 stars

    RB WF Transitions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart glasses they are stylish and comfortable with meta ai features batteries and voice to ai has a great flow my transition capabilites expectations was an undertaken thought it works very well

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you for the five star review! We really appreciate the feedback and we are glad that you love your Ray-Ban Meta! RaybanStories

  • Rated 5 out of 5 stars

    Best things smoking!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These glasses are amazing!! Get them, you won’t be sorry!!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Marcus,

      Thank you so much for the review, we hope you enjoy capturing your favorite moments with ease for years to come! RaybanStories

  • Rated 5 out of 5 stars

    RayBan Meta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical, extremely cool!, & futuristic! It gives you options that you never realize that you couldn’t live without.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi RanierB

      Thank you for the five star review! We are happy to hear how much you enjoy them! RaybanStories

  • Rated 2 out of 5 stars

    Smart glasses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will return because audio quality on phone calls inaudible.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Mecalatte,

      Thank you for taking the time out to share your experience and bringing this to our attention.

      We understand that you have been experiencing some audio issues with the Ray-Ban Meta Glasses, so we'd love to look into it for you and get you enjoying the Metaverse like everyone else!

      We would advise you to contact our dedicated Support Team through our website and they will be happy to assist you. RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Mind... blown

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my goodness!! So I admit I'm a techie, but this product exceeded my expectations. The sound quality on the open ear speakers is mind-blowing, yet so private. The conversational AI is what takes it over the top. I've got all the information I need at the tip of my ears now! But with that being said, know that Zuck is likely using all your info to get you to buy more...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek Functionality with a Few Rough Edges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Meta Smart Glasses with Transitions, and overall, they’ve delivered a surprisingly smooth and innovative experience. First off, the Transitions lenses are excellent. The shift from light to dark happens quickly and naturally, making them perfect for wearing indoors and outdoors without constantly swapping glasses. That feature alone makes them a standout for everyday wear. On the audio side, I’m impressed—the sound is clear and surprisingly private. Even with music playing, those around me can’t hear a thing, which is a major win. It’s also nice not having to wear buds all day. These glasses deliver audio cleanly while leaving my ears free. As for the AI features, they’re informative and useful. I’m not deep into all the capabilities just yet, but the basics work well, and the potential is clear. The only real drawback? The small light that turns on when taking photos or videos. I get the privacy intention, but it’s distracting and makes the process feel less discreet than it should. Setup was a bit clunky, especially getting everything aligned with Meta’s ecosystem. But once you’re through the initial pairing and permissions maze, day-to-day use is smooth and mostly frictionless. In short: great design, smart features, and a seamless lens experience. With some UI refinements and the ability to disable that recording light, this would be a category leader.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, thanks for taking the time to such an in depth review! We appreciate the feedback, it is wonderful to see that once you got the glasses up and running that you have been having a smooth and enjoyable experience! RaybanStories

  • Rated 5 out of 5 stars

    Meta

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Meta smart glasses for a few weeks now, and I’m genuinely impressed. The design is sleek and stylish—comfortable enough for daily wear without looking too "techy." I love that they look just like regular sunglasses. The built-in camera is surprisingly good for quick photos and short videos, perfect for capturing moments hands-free. Audio quality is also solid, with open-ear speakers that let me hear my surroundings while listening to music or taking calls. Voice commands through Meta AI work well for simple tasks like taking a picture, making a call, or checking the weather. Battery life is decent—about 4-6 hours depending on usage—but I do wish it lasted a bit longer. The charging case helps extend use on the go. Pairing with my phone was easy, and the Meta View app gives helpful access to media and settings. Pros: Stylish, lightweight design Good photo and video quality Clear audio with open-ear speakers Smooth voice command functionality Cons: Battery life could be better No display (for those expecting AR visuals) Overall, these are a great step forward in smart glasses—perfect for content creators, commuters, and anyone who wants tech that blends into their everyday life.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Wow! This warms our hart to hear Nelson.

      It's refreshing to hear how enthusiastic you are about smart glasses, we really appreciate your feedback!

      We are glad that all the effort we put into this device isn't going unnoticed, it can be daunting when considering getting glasses with so many features and we are happy to have won you over with our smart glasses.

      We hope the handy AI features make capturing your explorations a breeze.
      Can't wait to see what adventures are on your horizon!


      RaybanStories

  • Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great glasses, ai is pretty good and camara quality is amazing. Transition lenses also work fast in changing

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi RickyL!

      Thank you for your detailed review and feedback on your new glasses. We hope you are able to capture many great moments with them! RaybanStories

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Impressive Device - Battery Life Needs Improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a game-changer for my work at a biogas plant. I often deal with conveyor systems that cause issues, and taking out my phone to capture photos or videos can be a hassle—not to mention a safety risk. Being able to use both hands while simply saying, “Hey Meta,” makes my job so much easier. No more fumbling with my phone or worrying about dropping it from a height. This has truly improved my workflow and safety on the job! I took 1 star off because with as much as I would like to use this, the battery drains rather quickly when recording, taking photos, making phone calls etc.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey!

      We are very happy that you are getting plenty of great use from your Meta Ray-Ban glasses, and that they are keeping you safe on the job. (Safety always comes first)

      We are always working to improve our user experience and we will take your feedback onboard! RaybanStories

  • Pros mentioned:
    Video quality
    Best Buy Employee

    Rated 5 out of 5 stars

    New tool to the belt

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so sick, useful in both indoor and outdoor scenarios. Whether I have a quick question I can ask the AI or have to take a picture, these glasses keep me in the moment and off of my phone which is something I was hoping they’d do. The audio comes through very well straight up becoming my favorite listening device for the gym replacing my sonos ace. The transition lens is quick when going outside. They look and feel like a $400 set of glasses and I’m looking forward towards wearing these all the time.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there, bestsalesman! We're so thrilled to hear you're enjoying your Ray-Ban glasses and love the audio and AI features. RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good glasses and convenient for pictures and vide.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these glasses mainly for the convenience of taking pictures and videos any time with minimal effort. The images aren’t as good as my iPhone but they are still pretty good for casual shots. I did take them over to a Ray Ban retail store to by prescription lenses for them. $550 for the lenses (ouch) but worth it because then I will wear them more often as my regular daily glasses. Also can ask Meta questions (similar to Alexa). That’s a plus. Overall I’m very satisfied with my purchase.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi WilliamR

      Thank you for the five star review. We hope you get a lot of enjoyment out of the glasses as your daily pair! RaybanStories

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing video recognition technology

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed by the accuracy of the AI recognition of my surroundings. I originally just wanted these for mirroring video or watching videos but that is not a feature of these glasses, unfortunately. But for what they are, they did it very well. The audio is mind blowing. Couldn’t believe it was coming in through my skull, lol. Overall great AR glasses

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you for the five star review! We really appreciate the feedback and we are glad that you love your glasses ! RaybanStories

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