Customer Ratings & Reviews

Not good for the price............................

With less than 20 hours of game play, laptop started over heating and rebooting and freezing. Would not boot. Read Razer forums regarding this issue. Gets HOT. I returned it after 15 days.

I purchased this laptop online through bestbuy and had it for about a period of a week before I had to return it. The laptop itself was great and performed really well and I have no complaints about that but the fans were becoming a problem and an annoyance. I noticed that when I first turned it on and began using it the fans were unusually loud (not horribly loud or anything) and I figured out I could configure them using synapse. So I placed them on low settings and the laptop was perfect then. However after about a week they suddenly started turning on and off constantly even when performing simple tasks like powerpoint, microsoft word or even using the internet. Then they started turning on even when there weren't any tasks being performed. For people using this machine for gaming it isn't much of a problem since many will have headphones but for me this was a big problem. The computer was meant to be a school device first and gaming laptop second so it would be pretty embarrassing when I would sit in a silent classroom and suddenly the fans would just start revving up out of nowhere and for no reason. Even our terrible school-issued computers don't do that. I did more research and found out that many people were experiencing this issue with the 1060 model and the previous model and razer was looking into it. However, that was over a month ago and it seems nothing is fixed as of yet so unfortunately I just decided to return it. Such a pity though, it was such an awesome laptop and it really sucked to have to return it for something as simple as overactive fans and minor annoyances like that. But again just to reiterate, the laptop was powerful, fast and great for gaming and had no performance issues whatsoever and the display was superb. its no wonder it was giving mac a run for its money. However, since I was initially using it as a school laptop first and gaming machine second it was just simply too loud to have in a quiet classroom. If these problems are fixed I would definitely buy it again without hesitation.

It is also the first laptop I have ever owned. I needed a portable PC because I had to leave the US for work for over a month. I wanted something lite, slim, nice looking, and efficient. I also didn't want to leave my favorite video games for a month. The Razer Blade was an obvious choice for me. I can do work on it for 7+hours on battery, and when I get back from work i can connect it to power and play any game I want (I play Overwatch, GTA V, and Playerunknowns Battlegrounds) without any problems. Yes when the GTX 1060 turns on it runs loud, but while the onboard graphics card is being used for excel, web browsing, etc. its completely quiet. One thing that really bugs me is that at night there is no way to back light alt keys (? # $ & etc.). I figured with all the customizable colors and schemes for the keyboard that would be a no brainer. Still, I do not regret spending extra money for the build quality.

This laptop is a great gaming laptop, its build quality is excellent and the IPS screen is great. The device also has Dolby digital plus laptop speakers which are great when your streaming videos or watching movies. This device is well rounded for productive work, streaming, editing and gaming. The device gets loud and hot when playing a graphic intense games but it is only alittle over 4lbs and that was something I knew going into the purchase. I would for sure recommend a desktop for a full gaming experience or the razer core X graphics enclosure if its going be your primary gaming device that you would game on daily with a nice monitor connected to it.

​Pros +Powerful quad core processor +Excellent gaming with 1060 graphics +Colorful keyboard +Thunderbolt 3 +Excellent build quality Cons -Battery life is only about 5.5 hours -Runs hot -Gets loud -OS stability issues -Secondary keys are not backlit -Touchpad is just ok Summary I was on the hunt for a thin and light laptop that travels well, had dedicated graphics, good battery life, and doesn't scream "I'm a gamer!" in the boardroom. The Razer Blade 2017 almost was that laptop. The build quality is excellent and is still the closest to a Mac that I have seen on the Windows side, save the Surface line. Unfortunately, it runs hot, it runs loud, and the battery life was not very good. I also encountered something I rarely see - blue screen critical errors in Windows 10. I have literally gone months without seeing those on multiple systems from different vendors, but encounted 5 in the first 3 days of using the 2017 Razer Blade. While performance and build quality is excellent, I simply cannot tolerate a system that is not stable. Considering what you pay for the Razer, it's not a buy for me. In the end, I feel there are other similar options like the Gigabyte Aero 14/15 or Dell XPS 15 that cost less money and are better values. I really wanted to like this, but I ended up returning it as I could not justify paying a premium for this compared to the similar Gigabyte and Dell offerings. Design This is a gorgeous device. Think of a MacBook that you wish was matte black and that is essentially what you have here. It's thin, light, and looks every bit of a $2000 computer. Unfortunately, it attracts fingerprints just by looking at it, so you will want to keep a cloth handy or apply a skin to it. The biggest detraction from the design are the huge bezels around the display. I really hope Razer looks at the Gigabyte Aero 15 and Dell XPS line to see what they are doing with their bezels. They could easily fit a 15 inch display into the same casing if they shave the bezels down. Display The 14 inch display is 1080p and pleasing to the eye. I didn't notice any issues with it and it gets bright enough for any sort of indoor use. Thankfully, it is a matte display so reflections are not an issue. It is also not a touch display, so you will be using the touchpad or mouse to get things done. Input devices The keyboard has the always very cool chroma effect and the keystroke is fine. The worst thing I can say about the keyboard is that the backlight does not show up for secondary functions on keys (like punctuation, volume, or brightness controls). A work around for that is to create a custom chroma key color for the functions you want (and then remember your color scheme). The touchpad uses Elan drivers and is average. It has good gliding characteristics, but sometimes registers false taps and two finger scrolling isn't as smooth as you can find on other machines. Audio The speakers are fairly good for a laptop this size. They fire upwards and get loud enough that I did not have any issues hearing them, unless I was playing a game when the fan drowns out everything. Battery Life It has a 70wh battery, but the quad core processor really takes a toll on that and I suspect the system is not as optimized in this regard despite me creating a custom power plan that focused on energy savings. I averaged about 6-7 hours of office style use (Chrome, Office apps), which isn't as good as I had hoped for. Doing any sort of gaming will drain the battery in 2-3 hours. This is decent, but you can get similar performance and better battery life out of the Gigabyte Aero 14/15 (94wh) or Dell XPS 15 (97wh). Each of those easily got me 8-10 hours of real world office-style use. Webcam It has a 2.0mp camera, but the image quality isn't as good you would expect. If you are big on this, you will want to look elsewhere. Heat & Fans Here is where the issues start to add up and become more noticeable. This thing runs warm to the touch, even just sitting at idle with no open apps on a Windows 10 desktop. Once you start to put a little bit of load on it, the heat becomes far more noticeable and the fans rev almost immediately. The fans get LOUD. Having used a similar device in the Gigabyte Aero 15 that has the same video card and processor, the Razer is significantly louder and will drown out any sound in the immediate vicinity. OS/Bloatware The device does not ship with any bloatware, which is a great thing. It is a standard Windows 10 Home install with just the Razer Synapse software on top to control the keyboard chroma effects and miscellaneous system tweaks.

I have owned my Blade for a month now and everything about it has exceeded my expectations. I have gone through HP's, Dells, and one Mac and this is the best laptop I have ever owned. It is extremely fast and has a nice looking screen. I wish the bezels were a little thinner but that's literally my only gripe. The laptop looks pretty dope to with the light up snake. You definitely stand out on campus from all the students using mac books. The fans are a little loud under heavy load but I can't complain because that is the case with all performance laptops. That being said the fans are high quality keeping the system from overheating. I don't know if there is a better gaming laptop out there. It is slightly more than some of the competitors but to me the higher price is well worth it.

So everything negative said about Razer products is pretty accurate. I currently have everything Razer. I love how they sell so many different products so having the complete Razer experience is awesome. Synapse3 is awesome. Now this 14 inch Razer lasted 6 months. I don’t game too hard but the lcd panel failed 6 months into owning it. Went through their RMA process which is not that big of a headache besides the time involved and the little things they ask you to do to “speed” up the process. So got the laptop back and 6 months later hey same thing happened to the lcd panel. I learned if I turned the brightness down it was fine. Time went on and I got use to using the laptop which like *2 brightness. I made websites for a living. I didn’t have a month to wait for a replacement which in my eyes would have to be done again in 6 months. Now we hit the year mark. Long story short, they power supply lit in fire and I happened to catch it start to finish on video. It’s smoking, I grab my phone and as I start to record I pick it up and it burst into flames on video. The perfect timing. So I send them this long heartfelt email about how I don’t trust their products. A $2400 (how much it was when I bought it) product shouldn’t have a 6 month lifespan, and then if you don’t send it in every 6 months it might burn your house down. I didn’t get much of a response all they said was send it in and they will fix it. So what they sent me was a 4K i9-9900k 8 core 3.3 ghz, 2080 max q, vapor cooled, 2tb ssd, 128 gigs of ram (4x32gigs which their sold model has 2 ram slots maxing at 64 gigs) and on board 7.1 jacks. Yes, take the one Audi/microphone jack and turn it into 6 jacks. Basically the new Razer blade but maxed out. And yea 4K gaming not great with the 60 frames but I’ll take a 4K oled on a laptop all day when I can just use my 1440p 165 hz display. Now, go on there website and find that product. They don’t sell the laptop with those specs. You get a 512ssd and 16gigs of ram. Safe to say I’m a Razer customer for life and that was a major lawsuit avoided. Way to go on the special exceptions side of Razer. I can play games all day on this laptop and when it seems to get “hot,” I just manually max the fan and it’s actually not that loud, and cools down completely. There’s even holes where the wasd keys are to blow air and keep my sweaty gaming hand dry. So would I recommend this product? Absolutely. A year into owning it you will have a super machine that I’m assuming only the “American” Razer execs own. Google the cost of laptops supporting 128 gigs of ram. Granted if my house was on fire this laptop would just burn with it but yea....5 stars I bet this laptop is gonna roll out soon to compete with the other brands.

I am a first time buyer/owner of a Razer laptop. Just purchased a 2017 Blade, 512 GB HDD model and am happy to report that I love it! I have always been a Windows guy up until about 2 years ago when I switched to a top shelf MacBook Pro. I must say that I have been very happy with the MBP and the Mac OS. However, my personal video work on my MBP was not outweighing my work-related need for Windows (yes, I ran BootCamp) and my "need" for gaming during my work travel. So, I decided to venture back into the world of Windows laptops. My first foray was the purchase of a MSI GS63VR about two weeks prior to the Razer Blade. That computer gave me nothing but problems. I really did want to like it, but the various issues were just too much. And, call me an Apple snob, but I just could not get past the overall "feel" of the MSI vs. my MBP. So, back the MSI went and a search was on for a solid MBP-like Windows machine. Researching brought me to Razer. Honestly, I didn't realize Razer even made laptops (as I owned one of their mousepads only). I purchased one through BestBuy.com as I utilize Best Buy quite often, especially given their low cost shipping, return policies, and brick & mortar stores. The shipping box arrived in short order, about a week ago, and I have been loving this laptop! I am running a second, external Asus VG248QE monitor with the Blade. My "sample" has no dead pixels and just the slightest bit of backlight bleed at the bottom of the bezel that is noticeable during startup only. I have not done any tweaks to power settings, etc. I have added multiple pieces of software, which include many background processes, and then decided to benchmark my system. CrystalDiskMark gave me just shy of 3100 MB/s Sequential Read, Fire Strike gave me a total score of 9258, Time Spy gave me a total of 3623, and I can run Battlefield 1 at 1080P/Ultra/V-Sync with CPU temps staying in the 80's C and GPU right at 72 C. Again, these benchmarks were run with all factory background tasks, Adobe CC, CUE, Logitech software, and a browser window with multiple tabs open all chugging along. I have got to say, I am mighty happy with the machine. As expected, it does sound like a bathroom hand dryer under load, but I didn't expect anything less. It is quiet as a mouse under normal desktop application tasks and the battery seems to last forever with a reduced screen brightness. I have read many complaints and of problems with some people's machines. So, I decided to come on here to at least give some praise about my machine. In the end, if I could have anything different, I would love to have the little bit of backlight bleed fixed. But, that would only be to satisfy my OCD within and would not make any difference in my day to day use of the laptop.

I bought the Razer Blade 14 laptop because I already owned the Razer Core V2. Also my Razer Blade Stealth (i7-7500U) would get CPU bottlenecked on some CPU intensive games. Plus buying this from Best Buy is far more convenient due to Razer's questionable quality control (my first Razer Blade Stealth's screen just died the first day) . The i7-7700HQ paired with a MSI GTX 1080 Armor 8GB handles every game I own at 1080p with max settings. This set up can also handle 4k/UHD (3840 x 2160) on games like Rise of the Tomb Raider, Doom, and Mass Effect Andromeda but you will only get about fps in the 40's or 50's. Games like Borderlands 2 can get 60 fps on 4k/UHD and max settings. The fans will get fairly loud under gaming loads, so I use a wireless keyboard & touchpad combo and hook the laptop up to a 4k TV and play from my couch. On the downside the Razer Core with the Razer Blade 14 is far more buggy than with the Razer Blade Stealth. You will get blue screens occasionally, especially when updating graphics drivers. You will need to download a Razer Core GPU switcher program from the Razer website to make the Razer Blade 14 stay on the external GPU. Otherwise on your external monitor/TV you hook up to the Razer Core will flicker. You will want to do this BEFORE updating the Nvidia graphics drivers. Also don't trust the Nvidia Geforce Experience optimizations. I have found I had to turn the settings much lower (Ghost Recon Wildlands) or could turn it much higher (Borderlands 2) than what was shown as "optimal" in NGE. Those setting probably aren't optimized for a Razer Blade 14 and a Razer Core. For the cost of a Razer Blade 14 + Razer Core V2 + GTX 1080 you are better off performance wise to get a laptop or desktop with a GTX 1080. But your set up wouldn't be as cool.

I would suggest avoiding Razer products at all costs, the company as a whole cares very little for their customers - My story: I purchased a Razer Blade, and after approximately a year (pretty much immediately after the base warranty ended), the power adapter stopped being recognized by the system - and thus the battery would not charge. I noticed this while I had the device in a meeting, and simply thought maybe the plug in the room wasn't working - so didn't think it was that big of a deal. The battery ended up draining complete, I went home, and plugged it in... and the computer would no longer boot. There was literally no power at all running to the system, the keyboard lights wouldn't come on... the power button did absolutely nothing at all. However, the AC adapter light was still green - so power was technically flowing to the system. I did some research online and found that this is a known issue, experience by tons of users - Razer even has a full article on this issue on their own support website. Pay careful attention to the fact that they know it's a problem with their systems, and they have an update... but they have NOT proactively communicated to customers who own the Razer Blade to get this update (my Laptop was registered from their site, and purchased through their site.. they 100% know I have a problem machine). Basically, this means anyone who's battery drained completely - would be forced to go through their service center to address the issue - as the only fix is opening up the machine. I contacted Razer Support for assistance, first by e-mail and was told that they would send me an RMA label and instructions to send the device in for repair. A week went by and no such label or instructions were ever sent. Next, I called Razer support by phone, and the representative basically told me the exact same thing that the e-mail rep told me, that an RMA label and instructions would be sent out to me. Again, another week went by and no such label or instructions were ever sent to me. Note: For transparency, about 2 weeks before this happened, I just got out of critical condition in the hospital - and was on a number of pain killers and medications. So, my patience was very thin, I had a bunch of personal files on the system - and was feeling completely disrespected and ignored by Razer. So, a bit enraged now, I called back into Razer support and asked for the issue to be escalated or to speak to a manager, as I had now spent the better part of a month attempting to go through the proper channels to resolve the issue with no progress. I was put on hold for over 20 minutes by the first representative and then "accidentally" hung up on by the second representative when they were attempting to transfer me. I installed the Twitter app and went to Min-Liang Tan's (CEO of Razer) Twitter and called out that I was being ignored and was upset with his company - obviously I expected this to go nowhere, and was promptly ignored again. However, I did this every day, and after about the 3rd day of spamming his Twitter, the Razer Support team messaged me on Twitter and referred to my being ignored/hung-up on etc.. as a "slight glitch". They finally sent me the return labels and information about sending my laptop in to them to get the issue fixed. Almost 2 months after I started the whole process. Now - the best part of all of this, is that the service department just sent me the invoice for what needs to be repaired - the Motherboard, based upon the known issue of the Motherboard not detecting the AC adapter, and thus no power getting to the machine. This is the literal bill they just sent me: Part Price (USD) Motherboard (no power) $1,019.00 Top Assy (track pad fail) $209.00 Battery (not hold charge) $58.00 Rubber foot (front missing) $0.00 Labor Fee $130.00 Optional Repair : LCD (display have bright spots) $395.00 Total $1,811.00 Note carefully that it specifically calls out repair for the battery not holding a charge. This is a known critical issue with Razer systems that is actually on their support site - and there is an update to address it. However, they NEVER sent that information out to the customer base - thus resulting in lots of bricking systems. Also note that they call out No Power to the Motherboard, and attempt to charge almost the price of a whole new system - again, a KNOWN issue with flaws in their hardware that they are attempting to rip customers off with. There was/is nothing wrong with the screen on the device that I sent in, I literally use the device for visual projections and adobe graphics - one of the reasons I got a Razer system was for the color matching. The track pad I never use, and the Motherboard is a known fault with their systems. However, they wish to charge me the price of a whole new system - to basically repair their own issue. Horrible customer support, no proactive communication of known issue and zero accountability for mistakes/problems - by far the worst product experience I've ever had in my entire life.

I run a small online business and thought man I will get a sweet computer so I bought the newest razer blade. Well, that was the worst idea I have had in a long time. I bought it in September and sent it back to get fixed 10 days ago because it wouldn't boot. Just got it back to find out that I have streaks of dead pixels all over the screen...sending it back again after weeks of missed business and tracking down an old college computer. Please beware when buying! the only $2,500 laptop on the market that doenst work after 2 months If you want pixel and hardware problems get this computer.

BEWARE! When the customer came back to me with a dead notebook, 3 months out of warranty, I sent it to Razer for their $130 diagnostic fee. The board is dead. They want $1360 to replace/repair it. ARE YOU KIDDING ME? I will no longer sell, support, or recommend this piece of junk ever again. beware when it breaks because it will. I bought an ASUS Zen Deluxe 3 to replace it for my customer who loves it and it came with a 2 year warranty.

Been a decent laptop. But about 3 years in the battery started to swell and damaged some cables that were being ran on top of the battery and bent the laptops chassis.

Do not purchase this item if you are looking to use the GTX1060 fully, the usb-c has only ONE dedicated lane to the CPU. This means you can NOT use displayport and only the hdmi 2.0 port which is dedicated to the GPU. This is like having a v8 but capping the speed at 60 mph, the 1060 is capable of over 144 fps but your limited to hdmi's 60hz..terrible design. The other issue is when idle/normal use the fan makes a scratching sound which is unacceptable at this price point. Your honestly better off purchasing a thin laptop that has an older gpu that can do 60 fps since thats all you will get out of this computer.

I bought this laptop last year, it is able to play games well. While playing it’s very noisy so you have to wear a headset and bother everyone around you. I’ve had a problem with the power adapter, Razer took more than a week to send me a new one, but the biggest problem was when the battery started failing, after several support contacts I had to send it for repair. Razer says that support takes 5 to 7 business days, but I’m waiting for more than 45 days because they cannot get some battery parts. I’m really upset with Razer, I cannot get a refund, I cannot get an estimated repair date and I simply need to keep waiting for a laptop repair. I really don’t recommend Razer laptops because once they break, even in the warranty period Razer will simply ask you to wait an unknown amount of time.

Laptop broke suddenly. Won’t turn on or hold a charge in the battery.