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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.3 out of 5 stars with 136 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the Kraken Wireless Gaming Headset's sound quality and comfort, with many praising its attractive design. While some users found the bass lacking and experienced Bluetooth connectivity issues, the long battery life was also frequently noted as a positive. The headset's compatibility with various gaming consoles was also mentioned as an area needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 136 reviews
  • Rated 4 out of 5 stars

    Exactly what it looks like

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is amazing, girlfriend loved it, only thing that could make it better is a mic, but for what it is, it serves its purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely adorable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cute and the sound is great. My friend absolutely loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    SO CUTEE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my headset, wore it for 2 years. Its so cute and comfy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cutie!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not connect to my Xbox as other reviews state it would however headphones are very cutie and great quality!

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 2 out of 5 stars

    Not terrible, but better options are out there.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones would be great aesthetically for a child. Otherwise, sonically they are lacking in power and the fit is not very snug for an adult head. Additionally, the bluetooth function was not strong. Not Kraken's best. It is 100% worth the extra money to grab the more expensive Razer kitty headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchased and I Love them I can hear clearly and there great to Own

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great hello kitty accessory! mediocre headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my SO's hello kitty set up. The headphones have a premium price tag for mediocre performance. The bluetooth has been pretty shotty and makes me wish it had its own dongle. Its just an aesthetic piece at this point, we swapped back to the old headphones! A bit disappointed in these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Made wife happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones for my wife for her bday she loved them so much shes like a happy kid and that makes me happy all in all is a good product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WONDERFUL GIFT!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter LOVES them. Great quality and sound! Easy to pair and stays connected without any issues.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Makes a great gift for sanrio fans

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend loves it, wish it could connect to xbox with out an adapter bug she uses it on her laptop and phone fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So freaking cute!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them! They're so cute! Shipped fast and look just like the picture! Great quality, too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's super cute and feels so comfortable even with my glasses on way better than my beats solo 3.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Returned it but it was amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing product the padding was great on mufs and the sound was clear wish we kept them but they didnt work for ps4 sadly so had to return them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hello

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves them, she said you have to use the app it has to adjust the sound, to get better sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Adorable and cute.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever for my gf. She loves the sound. The rgb. The look All of it is her aesthetic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality , mic sometimes doesnt work but turning off and on usually fixes it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Cute and Comfy

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a collaborative headset. Microphone is alright and what you expect at this price range. Should remember these aren’t “gaming” headphones and more all-around bluetooth headphones. RGB on the side! Good gift for a partner or kid.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hello kitty razor headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 20 yr old daughter for gaming and she loves them. Connected to bluetooth with ease and they sound great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loved these hello kitty headphones. Easy for a six year old to use, charge and connect to Bluetooth device. Rgb lights are a great addition. Sale price was perfect. Thanks bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love These

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my daughter. They are comfortable and easy to set up. They are so cute.

    I would recommend this to a friend
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