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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 415 reviews

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93%
would recommend
to a friend

Customers are saying

Customers regard the Kraken Pro Analog Gaming Headset overwhelmingly positively, particularly praising its sound quality and comfort during extended use. The retractable microphone and overall fit also receive favorable feedback, while some users mention the lack of volume control as a drawback. A few comments point to the headset's compatibility with various devices and its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 415 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter and she loves them. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is wonderful. Great sound and speaker.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound, easily broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were top notch headphones when purchased, but did not stand the test of time within the factory warranty. the inline audio adjustment broke pretty quickly, and due to that, there was always a crackling noise and an ear would cut sound every now and then. Mic was awesome until return. Ear comfort was decent, but heat/discomfort took over after a little while. If you don't plan on taking you headset on the go with you, they might last longer. These got around a lot with me (friend's houses, use with phone on long trips, etc.) and were most likely just a little bit more fragile than what I used them for. These were replaced with the Kraken Pro V2 and I have had absolutely no issues with them since purchase and they get the same treatment

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this headset for a month now and I like is so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones will definetly recommend to friends

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headset for Gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset. Son loves it. Durable & strong.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beat its amzing in overall. Cable is long enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these head phones they are awesome great color

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones for gaming and used with a tablet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids said it is ok for the game not that great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great headset however a bit tight around the ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality amazing hands down. I had to return as the ear cup size was drastically smaller than the original Kraken. Other than that - came with bonus software for surround sound from Razor!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's green

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's green. I actually bought this for my grandkids to use when they visit. One grandson really likes green, so at least one will like it. It works well, and has a nice long cord. It was on sale, so I'm not expecting a lot from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if my son is really rough with his gaming equipment or I just havnt bought a headset of this quality before. Regardless , Best Buy you proved your policies over and over again.Thankyou so much from the most wonderful staff to your welcoming establishment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I love it, it was a birthday gift to my mom, so she couldn't be happier with it. I think Best Buy has great deals overall and it's usually my top 1 store for electronics.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Replacement for a previous set of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a previous Razer Gaming headset bought in February. The first one didn't last long, the microphone stopped working. Lets hope the replacement works better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone got easily broken after a few months and but the speakers are very good good for gaming I love it thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From a teenager's perspective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "They are good. I like them. And they are green". From my point of view, they lasted longer than expected, and when circumstances happened that we needed new ones, we bought the same one again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son as the headphones I got him for Christmas weren't compatible with a PC. He is a big gamer so they get used consistently & he says they work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value at a good prive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good item, have bought a couple of these, but like anything wear and tear happens from useage, recommend you purchase the best buy warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is a great value for the money, we have had more expensive headsets but the performance of this headset was just as good or better.

    I would recommend this to a friend
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