Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 100 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

91%
would recommend
to a friend

Customers are saying

Customers are pleased with the Kraken Pro Analog Gaming Headset's sound quality and comfort. Many appreciate the long cord length. However, some users experienced issues with the microphone and found the fit to be slightly tight or uncomfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 100 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gamers headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, clear output, great overall

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was great but the microphone on the other hand wasn't the best. Stopped working after a couple of months.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice midrange set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good clear sound makes this a really nice midrange price point headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy using the headphone especially with capacity to turn on/off the speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves these headphones for gaming and just to listen to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is really comfortable and easy to use. The retractable mic is a good feature and it's easy to control with the switch.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Nice sound but not cofortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was nice, but I found the earphones themselves too small and instead of going around my ears, they sat on my ears which got aggravating to play with after 2-3 minutes. Maybe they work better for kids with small ears

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've Been a razer Fan since i got my First deathadder in 2013, Haven't Bought anything else since

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sons headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily we bought the extended warranty. The left side went out 3 times. When we went back the 3rd time he got a different brand. Best buys extended warranty was worth the 9 dollars. The headset, per my 16 year old son, suck!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Product Overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong, I wanted a quality headset for my PS4 & saw these. They're not gonna Blow you away with sound , but they will get the job done. & they Hurt after long periods of use (3hrs & up).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a pair for work and home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for gaming and also at work. Haven't had any issues

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, in short time the sound went out , I returned them now the mic no longer works. Was able to return to store the first time now I am forced to try to get a resolution with the manufacturer, do not buy these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset for Multiple Uses

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just for the fact that a coworker recommended me this headset. wow was I impressed. Not only can I use these for my phone or tablet but they work great for my xbox one. Nice sound and Bass, chat clearer than ever. 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not bad, tight on large heads, no SS on console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful sounding stereo cans, matches the xbone white controllers, gave slight headaches while marathon gaming on my fat head, (virtual) surround sound only on PC with an included code for software download. Not recommended for console unless you have a smaller head and don't mind missing out on SS.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked like a charm when i first got. I think it will last me a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Razer Kraken is a great headset. I love it because it sounds good for gaming and listening to music. The mic is decent. I love how it has the mute control because my background noise is just annoying and its a waste of time if you're trying to mute in a Skype call when you're in an intense battle and in full screen, all you have to do is switch a control.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    junk,mic problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality not too bad,but the mic that's another story just got them today and will be going back to them tomorrow. messed with my setting to try and ge the mic working but no luck sound like your in a cave and hard for others to you hear. its has lot of bass might be good for music but other then that wont be keepin these

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent headset for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my existing Razer Krakens started to give me issues, I decided to replace them with a new pair. I purchased a few other headsets and didn't like the quality or construction as well as the Razer Kraken. After a few months with a different headset, I decided to pick these up. No complaints at this point. They work well and the connection takes some abuse and is well built.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good overall gaming headphones. Good quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Grandson likes it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my 10 year old grandson's birthday. He said he likes it.

    I would recommend this to a friend
Sponsored