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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 470 reviews

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90%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent sound quality and comfortable fit of the Kraken USB headset. Many appreciate its affordability and compatibility with multiple gaming systems, while some users mention that the microphone and cord length could be improved. A few customers also point out that the headset's fit and ear cup size may not be suitable for everyone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 470 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Sound is awesome! Definitely recommend. Very comfortable also!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased these after Christmas and has used them close to a month. This model in particular was recommended by a Geek Squad supervisor. To date, my son says that they are the best ones he has owned. The clarity, sound, volume, and RES all work well. The fit starts off comfortable; however, after an hour his ears feel sore. Overall, he would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Sound quality

    Rated 5 out of 5 stars

    They good headphones for cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice and loud and they work for pc and other systems

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VOICE / MIC QUALITY: Clear, precise, never cut out or any interference. SOUND QUALITY: Good clear sound with high and volume. Bass is abit strong which may be a plus for some people. COMFORT: Like it is advertised it is one of the most comfortable headsets. Once you wear them you forget they are on. Went through a 5 hour session and felt no annoyance DURABILITY: Only owned it for a week but so far seems pretty good. Mic is sturdy and I'm pretty sure it won't snap. DESIGN AND FORM FACTOR: The design is amazing. I have the green version and it really looks beautiful. But it does stand out in public so it's really up to you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect. Comfortable and weightless. Sound is clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been going through headphones like there is no tomorrow. We bought these to replace his last set, only about 8 months old. The build quality seems to be fairly substantial and the sound quality is very good. I see no reason to spend more than we did for a set of gaming headphones. Microphone is very responsive as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A good headset,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it about a month, it works well. Sound quality is good, mic works awsome, and asteticaly pleaseing to look at. The only issue i have is durring long gaming sessions it hurts the top of my ears. Thats my only issue. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I have ever owned. The quality is outstanding! Way better than Beats. No doubt. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset for MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset to use with my iMac desktop computer and it works great. I use it for gaming and for work. It works well with everything I've tried so far including Skype, Lync, Go To Meeting, and QuickTime. I like that the micro phone extents and retracts and the sound quality is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    fine print with ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I wanted 7.1 sound with my ps4, of course as I am getting ready to cash out I see the small print under the ps4 compatability stating that the headphones must be plugged into a computer to get the actual 7.1 sound. Other than that minor limitation, the sound is excellent, and the comfort as well. I was debating whether to get these or the higher end pro version, and the only major difference I could see was that the pro version had a braided cable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Hurts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the headset on for a while, it hurts the ears and head from the constant pressure it applies. Good sound quality and the adjustable mic is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume control

    Rated 5 out of 5 stars

    Good for online gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use anywhere with USB cable attached, lights up green on the sides and gives great sound, tunes out the voices around you that tell you to empty the dishwasher (couldn't hear a thing except for the game.) If using on a laptop you need to manually open the volume control on the PC to lower and raise the volume, can't use the FUNCTION key, that's only down-side. All-in-all it's perfect when you get the right volume set, and can just change any game volume with any GAME'S master volume options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of these. They are reliable, sound great, and have v.1 surround sound. One downside is that they hurt after a while if you wear thick framed glasses (the side pieces) But if you take your glasses off for a few minutes, it goes away.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    overall great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality and cable is good length, only problem is the headphones make my ears sore after wearing them a while, needs to either be bigger of more cushioned

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these everyday and loves them. He was using my Sony ones from PS3 but he thought they would get uncomfortable after wearing them for about an hour from being so tight. Highly recommend these and are at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it. The BB has a bundle promo of the keyboard and this headset and it was a great deal!!! When we tried the headset the sound quality is great as I didn't expect it but it was great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones that are not wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my 14 year old nephew for gaming and he seems to be enjoying them. He says they are good quality and have minimal background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are pretty good for the price. Also they light up and look very nice when they are on. Downfall is that there is no mute button.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kraken Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming...awesome sound and you're able to customize your listening experience. I would recommend these to any serious gamer or someone who loves music.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 4 out of 5 stars

    Good headset for starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good headset, the only issue I have with it is that you don't hear yourself speaking which can be a little offsetting.

    I would recommend this to a friend
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