Customer Ratings & Reviews

Let me first start off by saying this, out of the box the headset is a bit underwhelming but if you’re willing to play around with the settings/audio profile; you’ll end up with one of the best gaming headsets out there. Whether you are looking for warm mids or heavy bass, tweaking the settings will give you what you are looking for. Thanks to the haptic feedback, your FPS games are truly going to be immersive. Adjusting the settings will also give you an all round great experience with these headphones, whether that's gaming, watching movies or listening to music. Now we dive into comfort, because who would not want comfortable headphones that they can game/use for hours and hours. With the Kraken V4 Pro Wireless, you’ll be greeted with plush leather earcups instead of mesh. I’ve used several headsets throughout the years and years of gaming and I can truly say that the Kraken V4 Pro Wireless offers one of the most comfortable headsets I have ever had the privilege of placing on my head. In terms of build quality, there’s definitely more plastic than metal but that isn’t necessarily a bad thing. I think Razer went this route so that the headset isn’t too heavy because at the end of the day if you are gaming for hours and hours; who really wants something ultra heavy weighing down on their head? So yes, although the build is majority plastic it is overall a sturdy build and does not feel cheap at all. I also do like to mention that ear cups fold/swivel for easy storage and the mic retracts into the left ear cup (no cracking or creaking of anysort - again great build quality overall by Razer). When it comes down to being “user friendly”, the Kraken V4 Pro Wireless has you covered. The headset itself has all the controls you would need without having the need to utilize Razer Synapse or the base station. What I am trying to mention here is that everything from adjusting volume, muting your mic, and changing the haptic levels can be done right at your fingertips! But with the addition of the base station, it makes things even easier. You’re able to control what I’ve mentioned above in addition to switching audio profiles all on an OLED screen. If you’re looking for customization of the base station, you can also change things via Razer Synapse. Thanks to the Bluetooth connection, you can also use the Kraken V4 Pro Wireless with something like your Nintendo Switch or other handheld gaming consoles. You of course have the standard 2.4GHz wireless connection and if you prefer, you also can use the Kraken V4 Pro Wireless as a “wired” headset. As far as performance goes, I would highly encourage you to make adjustments in the settings/EQ, profiles, etc. Out of the box you may be a bit underwhelmed when it comes down to the performance but with some slight tweaking in Razer Synapse you’ll end up with one of the best gaming headsets out there. The only complaint I personally have is the mic but again this headset is designed for gaming, not content creation. I do feel that the mic is a bit “lackluster” even with messing around with the settings. So what it boils down to is knowing what you are buying before you make your purchase. If you’re looking for an amazing gaming headset (again need some slight tweaking in Razer Synapse), the Kraken V4 Pro Wireless is a top contender. The immersive sounds of being able to hear every reload, footsteps and gunfire are truly breathtaking. All in all, would I recommend the Kraken V4 Pro Wireless headset? Yes, if you are looking for a truly immersive gaming headset with intense haptic feedback to truly put you in your games; the Kraken V4 Pro Wireless is for you. The Kraken V4 Pro Wireless has all the bells and whistles. As mentioned in the performance, the only complaint I truly have is with the mic but then again as I stated; it truly depends on what you are getting the Kraken V4 Pro Wireless headset for. If you are getting these to do only content creation, you’re probably better off getting a standalone mic that is made for that specific reason rather than investing in a gaming headset. But, if you are looking to be “IN” your games and hear every single reload, footstep, explosion, gunfire and immerse yourself in your games; the Kraken V4 Pro Wireless is a worthy contender in the line of top-tier gaming headsets.

This is my first pair of gaming headphones with haptics. The build quality of the Kraken V4 Pro feels durable and heavy-duty with a thick and flexible metal core headband. The oval ear cups are large with a vertical height of 4” and width of 3.5” and 2.5” by 2” angled interior that are able to fully envelop my ears, providing a decent measure of passive isolation; note, however, that there is no active noise cancellation. Each of the ear cups extend about 1.5” in 9 fixed increments and tilt as well as swivel for lay flat storage. For me, these are on the heavy side and the clamping force a tad strong for my liking. You can connect the headphones to your devices via Bluetooth, 3.5mm aux cable, USB-C, or wirelessly through 2.4GHz with the OLED control hub. The hub has three inputs for AUX, PC, or console (e.g. PS5) though note that they cannot be used simultaneously or mixed. There are six menu options on the control hub for volume, EQ profile, haptics profile, haptics intensity, input source, and side tone level. The small button rotates through the menu options while the dial adjusts each setting, though this digital knob rotates incrementally rather than smoothly like analog. There’s a customizable screensaver for the display that can also show an image, animation, or device stats when you interact with the hub. The hub can be used while in-game to change settings on the fly without exiting to launch Razer’s Synapse app, though settings like volume, EQ, and haptics intensity can also be adjusted using the controls on the ear cups. Despite the cushy, nearly 1” memory foam padding of the ear pads and breathable fabric of the headband’s underside, I found the comfort of these headphones lacking, most due to the weight and pressure exerted just under my ears at the temporomandibular joint. I have difficulty wearing these for more than an hour at a time due to the resulting fatigue. The outer faces of the ear cups have RGB lighting, and there are 6 color settings you can choose in Synapse from a static color to animations. If you have multiple Razer products, you can sync the RGB effects across them using Chroma which, even with just the headphones, also gives you access to additional animations and more granular customization of the lighting effects across 9 individual zones. Inside these closed back cans are 40mm drivers with a frequency range of 20 Hz to 28 kHz. In Synapse you can toggle on THX Spatial Audio versus the default stereo, and this slightly boosts volume while widening the soundstage, placing it farther away, giving a greater sense of dimension as well as directionality of sound placement for a more immersive experience. As for audio quality, the different EQ profiles will significantly impact your listening experience. The Game profile drops out most of the bass frequencies in favor of mid and highs, while Movie drops out low mids in favor of sub bass and treble, though I thought this gave the audio a thin wispy quality that was way too crunchy up top. Music was the most natural sounding profile for me, with a slight emphasis in the bass, but the mids tend to sound lethargic and muddy. Tweaking the custom EQ profile may help you find a sound curve that you enjoy, but in general, I felt the audio quality was just average which was unexpected at this price point. There’s a retractable microphone stored in the left ear cup on a flexible boom arm, so you can position it comfortably in front of your mouth. There’s an LED at the tip of the mic that illuminates red when the mic is muted, and you can enable sidetone so you can listen to your own voice. Note that the mic can still be active when retracted and doesn’t automatically mute when stowed away. The sound captured from the microphone is disappointing as it sounds noticeably processed and compressed, and while clear and noise-free, makes voices sound nasal and robotic. The volume would also seemingly dip in and out randomly and performance wasn’t significantly improved when using any of the “mic enhancement” modes, for example, vocal clarity or noise cancellation. At higher levels of sidetone there’s a fair amount of white noise heard in the headphones that aren’t present in recordings because you’re listening to the live mic feed prior to processing. The feature that sets these headphones apart from most other gaming headsets is the haptics feedback that vibrates and shakes the headphones in response to the audio, giving you tactile sensations that add another dimension to your immersive experience. There are three pre-set profiles for haptic behavior and a fourth customizable one that lets you choose the cutoff frequencies and vibration intensity. The toggle button on the right ear cup switches between high, medium, and low intensities, though in Synapse and on the control hub, there are 6 discrete levels of intensity. I did find the highest setting mostly overwhelming, especially in games with lots of gunfire and explosions, and I personally found that low was best suited for the games that I play. As of the writing of this review, there are only 5 games that natively support Sensa HD and are tuned for automatic in-game haptic feedback, with another 15 listed as “coming soon.” I tried out Vendetta Online as it is free-to-play, and the haptics in-game were pretty good, adding extra bass and rumble to explosions and gunfire as well as physical sensation as if you were in the middle of the action. It also augmented resonance of the background music. You can still get haptic feedback with other games and content through audio-to-haptics conversion, but be aware that your experience and its accuracy or effectiveness may vary. I did find that outside of gaming, the haptics change the audio experience and actually make the headphones sound a bit hollow and thump-y especially for music and spoken word. If you use microphone sidetone, the bass from your own voice can also trigger vibrations, so I prefer to turn this setting off for listening to music, chatting, and listening to podcasts. Battery life with both haptics and RGB turned on to the max is around 13 hours on a full charge, though that can be extended to nearly 50 hours for audio only at a medium setting. The headphones come with an included fabric drawstring bag that is really just for storage and keeping it clean, as it doesn’t offer much in the way of travel protection like a hard case would. I did like that the foam ear pads are removable and easily replaced if and when they wear out. Overall, for a premium priced product, I was underwhelmed by its audio, microphone, comfort, and to a certain degree, the haptics performance. The wireless connections using Bluetooth and through the hub were strong and stable even when connected to two different devices, though fiddling with the hub’s controls to change settings takes time to find the right menus and pulls you out of the moment. Although the RGB effects look cool and it feels well-made, the haptics can be inconsistent and distracting for non-tuned games and content.

I love these new Kraken V4 Pro Wireless Gaming Headset. With the 40 MM drivers and the ear cups that swivel and pivot they are very comfortable to wear for long periods of time. The plush cushions make them amazing for comfort. This also has a retractable Hyper Clear super Wideband mic that I have been told sounds really good. These are compatible with several devices including Mac. So Im using these with a Mac mini M1. You will not have any RGB customization with Mac but I knew that going into this. Luckily this comes with a Control Hub that allows you to adjust several settings on the headphones themselves. One of which are the HD Haptics, which are amazing BTW. Games and TV/Movies sound awesome on these headphones along with the haptic feedback. My only complaint is the lack of ANC (Active Noise Cancelling) which would have thrown these into another level just on that missing feature alone. I like the Control Hub and the fact that a lot of settings are right there within reach. All I needed to do was plug the USB C from the back of my Mac mini to the back of the Control Hub and I was in business. No issues at all with setup. If you're looking for a great set of Multipurpose headphones that are great for gaming and videos etc then I don't think you should look further.

These are decent headphones. A bit pricey so definitely a better deal if you can get them on sale. I got these mainly for the Haptic feedback feature, and it is better then previous iterations of it, but still not without its quirks. Most games don't natively support the Sensa Haptics so you have to use Audio-to-haptics, but once you get the settings to your liking it adds more depth to your gaming experience. The other issue I have with these is that the screen on the control dock times out and there is no way to keep it on. It has different backgrounds that give you info about your system (like CPU utilization) or an audio spectrum - but is completely useless to use because the screen turns off and you can't see any of it anyways... Like why even have these options if you can't actually use them?? Hopefully in a future firmware update they correct this. The sound quality and build quality are all top notch so I gave these 4 stars. I deducted a star for the price and the useless dock.

This is a next level gaming headset. It's what you expect from a Razer product. The headset features vibrations with sounds. This takes sound to another level. It gives the impression of bass with music or games. The gaming headset is easy to pair and or connect to your favorite console, PC, phone or tablet. In the box comes the headset, the control unit and a connection cable. Another feature to mention is the mic that stores inside the unit and can be pulled out for use. The control unit is used for the headsets settings. The back of the control unit is connected to your device via usb c and transfers the sound wirelessly to the headphones. The headphones look really great and feel comfortable and made with quality materials. Overall, this is a great headset for the money. The vibration feature is a great addition to any gaming experience. It also enhances the music you listen to. This is great upgrade for anyone in the market for a gaming headset. Or anyone looking for a gift for a gamer.

Absolutely love this head set. When you power them on for the first time and play a PVP shooter it makes a big difference. You can feel the rumble of bullets and suppression all around you like your standing in the game it’s self. Another highly recommended feature is getting the Spatial Audio app and playing with that. The entire effect adds an even deeper layer of game play. I am a big Arma Reforger fan and playing that game with this headset is so much fun and accurate with 9 virtual speakers you can pin-point other players by distance and direction. The headsets themself are extremely robust with a steel frame all the way around your head and what feels something like gel cushions of a surface. This gives the gaming field a whole new look and feel to stay ahead of other players in PVP. Would highly recommend this to other gamers.

I absolutely love these headphones. There a plug and play. The sound quality is unmatched. And the customization is awesome too. I bought these for my PC, my Kraken 3 pro’s would take forever to connect and sometimes disconnect randomly. Razer really nailed down on these headphones and I think are the best on the market. The ONLY problem I have with them is that they connect to everything but the Xbox Series X (which I switched to). Even when the Hub is on the setting “console”. This is my only disappointment due to the fact these are $400 headphones and they can’t connect to a major product. However I will be keeping them just in case they can be connected. Overall really great headphones for the price

I am writing this review after 15 months of ownership. The headset has been replaced once already under warranty for what I feel is the biggest drawback to this product, more on that in a moment. The Good: The sound quality is superb and wonderful when watching movies or playing video games on my PC. The haptics required a bit of adjustment but I feel they breathe a lot of life into the games I play. The battery life is good, even when displaying colors on the headset. The Meh: I haven't used the deck at all. It's tucked on a cart on the other side of my PC and I rarely notice it. Perhaps a tool good for streamers or those who are switching constantly between devices? The Bad: Now the reason why my headphones were replaced in the first six months. The physical mechanism to retract the microphone is horrible! It is incredibly prone to getting stuck as you are pushing the mic in and this can cause the mic to bend at a harsh angle. This scenario broke the wires close to the mic of my first headset causing it to turn itself off and on at a dizzying pace. I had to record video of my Synapse software's On/Off indicator flashing like a strobe before the Razer tech believed what I was telling them. This would have been so much better if it had a detachable mic like my old Black Shark. Conclusion: While the sound is stellar and the haptics are a great feature, having such a crucial part of the headset have such an atrocious design flaw that must be babied with each use, especially given the hefty price tag, is just a no go again for me. When this set gives out, or the microphone snaps again, I will look elsewhere for good Dolby sound. Two stars for the sound & haptics.

These were kinda expensive at the time i purchased them. They are great for single player gaming. Very loud and the haptic feedbsck is hit or miss. But generally does a good job. My biggest issue with them is the overall weight and clamping. It can hurt my head when wearing for a while.

Pros: the build is great and they are really comfortable. The sound is great too. The haptics are great if you’ve had the older model that was released for the PS5, the haptics on this headset are far better. Over all great sound, comfortable, and great mixamp and wireless range. Con: the one and only and is very crucial for me as a streamer. The mic is terrible. It has like a crunch to it and you can hear it on the side tone. The worst part about this is that I turned off the sidetone, because I thought maybe the haptics are causing that weird vibration in the mic, but then my friend told me he could hear the crunch from my mic, and honestly I really eanted to love this headset as I own a pair if astro a50 x’s and the white steel series arctis nova pro wireless. And this headset looks better than those, but sadly I cant recommend this to anyone until that issue gets fixed. For the $400 price range almost $500 with taxes, this is absolutely unacceptable. Razer needs to fix this. If you are person that doesnt care about the mic quality than this jeadset is amazing.

The rumble in this headset is great. Adds fullness to he sound. The bass is great. You can hear the footsteps and surrounding sounds with this. Currently one of my go to headsets.

Battery life is great and sound quality is amazing glad i went with this headset and also very comfortable!!!!

This headset is my everyday use for gaming and music. The foam used for the ears work great and the noise cancellation makes me feel like I’m in the game itself. I couldn’t ask for any better.

If you’re serious about gaming, especially PC gaming, and in your opinion money is no object then you’re going to NEED to check out the Razer Kraken V4 Pro headset. In the box you get the headset, the OLED Control Hub, the usual starter guide (which is a little too fancy and makes reading the instructions something you need to focus on to understand), AUX cable, USB A to C cable, and a USB C to C cable as well as a sticker sheet and a cloth bag to store your headset in. All three cables seem to be good quality and it’s great that no matter how you interface with the headset you have the cable to do it, something not always true it seems with modern tech gadgets. The OLED Hub is kind of the one unusual piece that I wasn’t sure exactly what it did but as it turns out it really does kind of everything. As a Playstation gamer I plugged the USB C to USB C cable from the PS5 into the “Console” slot on the back of the Hub and then when the system is powered on it feeds power to the Kraken Hub. The hub has a selector button and a clickable adjusting wheel as well as slots in back for AUX cable or USB-C for PC or Console (separate ports) and the bottom is a sticky feeling rubber that holds it steady so it won’t slide off wherever you set it, like on a funky shaped PS5 shell. The front of the hub defaulted to an animated spaceship flying and shooting asteroids but you can make it a static image, headset status (battery, connection mode, etc.), a text banner, an audio meter, or system information (GPU and CPU temperatures). There is a LOT in this little box from controlling your mic and chat volumes, to LED brightness, and even adjusting the amount of haptic feedback. Oh yeah, if you play certain games on PC there is haptic feedback from the headset but unfortunately I didn’t have any of the PC games and the haptic doesn’t work on PS5. I watched a video detailing how it works and it’s insanely cool if your setup works with it. However, I can speak to the headset quality and “feel”. The headband is a leather like feel on top with a bit of cushion and the underside is a thicker cushion of a kind of memory foam, very comfortable and high end feeling. The cups are lined with very thick squishy foam with a kind of smooth leathery feel like the top of the headband and both cups are marked L or R for which side is which. On the right cup you get the “Sensa” button which controls Haptic feedback profile (Off, Low, Med, and High) or double tap to switch to audio haptic feedback profiles, as well as the “Multi Function Button MFB” to connect bluetooth, select audio EQ Profile, and the wireless mode (Wireless, bluetooth, or simultaneous audio (for if you want to hear both your game and the Discord chat, as an example). The left cup has the power button, the USB-C charge port, the volume wheel, a hideable mic, and the mic mute button. OK, so you can’t use the Haptic on PS5 and that’s a bummer but how does it stand up as a gaming headset? Spectacular actually! It's one of the most comfortable headsets I’ve worn: the ear cups seat well and the headband doesn’t feel like your head is being squeezed at all but there was never any wiggle or worry that I was going to lose it while playing. Sound quality is top notch, plenty of volume (I actually had to turn it down quite a bit) and the audio is crystal clear. There’s surround sound and spatial audio according to the website but while playing Star Wars Outlaws and Borderlands 3 I didn’t notice any mindblowing instances of hearing enemies as if from around a corner or a distance…your mileage may vary I guess because I don’t doubt the functions listed (perhaps it’s not active on all games). Battery life is incredible, I used it for probably a total of almost 50 hours while playing and never had it die and haven’t charged it since the original unboxing charge up overnight. I imagine for PC gamers this headset is going to be even more mind blowing given that when you download the Razer Chroma app it also has options to download and launch other Razer features like a collection of wallpapers (even animated or audio enabled ones apparently), AI Art programs, and the Chroma app to let you customize the light show on your Kraken headset. There’s just a metric ton of things to customize on this headset and the build quality feels so premium that it has to be on a Top 5 list of best headsets. I have limited experience, having only gotten into playing games early using a headset to not wake the family, but this is the most comfortable and best sound quality I have encountered. If you take gaming seriously then you’d be doing yourself a disservice to not look further into the Kraken V4 Pro to see if its performance is worth the cost of admission.

This headset sound extremely well. The extra box I have not found much use for but I do use a PC. I have had difficulties with the blue tooth connecting to my pc so I am only giving four stars.

When I first saw these and looked at the price tag, I almost died from heart failure! However, I managed to get them and I am flabbergasted!!! The sound so rich! And, of course there is rgb! I love colors!! The little box makes interfacing with your computer so easy! I've got to say, don't look at the price, just buy them. You'll love them!

The wireless connection on this headset is excellent. I can go upstairs, make food and still stay connected with no dropouts. The sound quality is great and the haptics add a whole new level to gaming. There are tons of features and settings to customize everything exactly how you want it. Very comfortable to wear and easily one of the best headsets I’ve used.

Positives: -Great Sound Quality: Right out of the box, it delivers solid audio performance, which is ideal for gaming and music. -Haptic Feedback: This feature makes the experience more immersive, adding another layer to gameplay and music listening. Very customizable. -Good Microphone Quality: While the quality is generally good, it lacks consistency based on different recordings. - -Smooth Bluetooth/Wireless Functionality: The simultaneous connection works well, except for calls when sidetone is enabled. Negatives: -Ear Comfort Issues: The ear cups may be uncomfortable for those with larger ears, causing pain after about 30 minutes of use. -Limited Microphone Customization: The microphone equalizer on the Razer Synapse 4 software has only three presets and no detailed customization options. -Poor Sidetone Quality: Sidetone volume is decent, but the audio quality is robotic or static, which is especially problematic during phone calls. -Echo Issues with Sidetone: During phone calls with sidetone enabled, there’s echo, and the person on the call may be hard to hear clearly, requiring you to turn down or disable sidetone. Conclusion: If you don’t rely on sidetone and have smaller ears, this headset seems like a great choice for immersive audio. However, the comfort and microphone issues could be dealbreakers for some users, especially for those with larger ears or who need advanced mic settings.

I’ve been using the Razer Kraken Pro for a few months now, and overall, it’s been a solid experience. The sound quality is impressive, especially for gaming — the bass is punchy, and the directional audio makes it easy to pinpoint in-game sounds. It really enhances the immersion during gameplay. The comfort level is another big plus. The padding on the ear cups and headband is soft and snug, making it ideal for long gaming sessions. The headset feels sturdy without being too heavy.

I don't even know where to begin with this review. To say I am disappointed would be the largest understatement to describe the blunder of a gaming headset this is. I will first start with what is outright not good and unacceptable with this headset. First, I will address using these headphones with the included DAC. While having it connected to the computer and the headset paired with the DAC, the connection between the two is absolutely horrible. with the unit that I am testing there is a weird fading in and out of any and every audio that I am streaming to the headphones. It will hold a stable connection for maybe a few seconds and then fade/drop out without completely letting go of the audio, but you can hear something is not working right. Additionally, there is a weird static as a result of the unstable connection between the headphones and the DAC. Next, I will address the haptic drives. This is by far the worst implementation that Razer has ever done. when the haptic drivers are off it is actually not a bad listening experience. However, the issue starts when you enable the haptic feature at any level (low, medium, and high). From my experience with this headset the haptic drives don't seem to be secured properly so when they are enabled it gives off this scattered hollowed/echoed effect when listened to any type of audio. It becomes extremely annoying when trying to game or even casually listen to music. Also, this effect is both when connected to the DAC and in Bluetooth mode. I assume what razer was trying to do is copy the same haptic effect that Skullcandy uses in their headphones but on these they got it so very wrong. Finally, I will address the price. for about $430 you are effectively getting an overpriced pair of mid gaming headphones that have a plethora of issues, no noise control modes and a terrible implementation of the haptic Feeback for immersive bass. In considering these you would have to also understand that for the same price and cheaper you can get the Arctis Nova Pro Wireless (with a more capable DAC, noise control options, and a stable connection), the Corsair Virtuoso Max (noise control options and a stable connection), both of these options are better value for your money with a lot less headache. Also, before I forget the mic quality is terrible in testing these, I basically had to have the mic inside my mouth to get any decent pick up of my voice, which is quite surprising since these are meant for gaming. I will say it's not all terrible, as ironic as this is, using these in Bluetooth mode and paired to my phone was a rather decent experience and most importantly stable. I find the sound quality to be really enjoyable. The bass is super punchy and crisp, also very deep (as long as you are not using the haptic response feature). It is not muddy at all and delivers a very clean sound signature across all frequencies. Both mids and highs come in clean and using the EQ presets or even customizing it yourself really brings these headphones to life. Honestly, I would recommend these more for general listening than I would for gaming...but not for $430 dollars. Battery life is also pretty good, getting around the 70-hour claimed battery life. In summary, while this headset shows some promise for casual listening in Bluetooth mode, its poor connectivity, frustrating haptic feedback, and underwhelming microphone quality make it fall short as a gaming accessory especially at the premium price of $430. There are better options available for a more reliable and immersive gaming experience without the drawbacks encountered here.