Customer Ratings & Reviews

As you would expect I was extremely excited to receive these headphones and there are many, many wonderful features about them. First and foremost the construction/build quality is outstanding. They are solidly built but also lightweight and comfortable on the head and ears. Additionally the movability and storage of the build in mic is top notch. I do find the base unit to be a nice touch and I personally like to see my CPU and GPU temps reported on it. As for the sound quality....AMAZING...on so many levels...and the equalization and customization options combined with a pretty involved interface essentially means these can sound however good, bad or in-between you want them to. HOWEVER.... I do NOT like the haptic feedback. Haptic does not need to be everywhere and this is one place it doesn't need to be. Playing COD MW 6 the nonstop vibrations did not add to the experience one bit. It was nothing but distracting and downright annoying. What's even worse is that you cannot fully enjoy the THX Spatial Audio without the haptics enabled. Why can't I have 7.1 surround without my head shaking? WHY? I would have given this 3 stars but the overall quality, and the fact that I'm generally a fanboi of Razer lead me to give it a 3.5 but you can't give a 3.5 here so I rounded up.

I love these new Kraken V4 Pro Wireless Gaming Headset. With the 40 MM drivers and the ear cups that swivel and pivot they are very comfortable to wear for long periods of time. The plush cushions make them amazing for comfort. This also has a retractable Hyper Clear super Wideband mic that I have been told sounds really good. These are compatible with several devices including Mac. So Im using these with a Mac mini M1. You will not have any RGB customization with Mac but I knew that going into this. Luckily this comes with a Control Hub that allows you to adjust several settings on the headphones themselves. One of which are the HD Haptics, which are amazing BTW. Games and TV/Movies sound awesome on these headphones along with the haptic feedback. My only complaint is the lack of ANC (Active Noise Cancelling) which would have thrown these into another level just on that missing feature alone. I like the Control Hub and the fact that a lot of settings are right there within reach. All I needed to do was plug the USB C from the back of my Mac mini to the back of the Control Hub and I was in business. No issues at all with setup. If you're looking for a great set of Multipurpose headphones that are great for gaming and videos etc then I don't think you should look further.

These are decent headphones. A bit pricey so definitely a better deal if you can get them on sale. I got these mainly for the Haptic feedback feature, and it is better then previous iterations of it, but still not without its quirks. Most games don't natively support the Sensa Haptics so you have to use Audio-to-haptics, but once you get the settings to your liking it adds more depth to your gaming experience. The other issue I have with these is that the screen on the control dock times out and there is no way to keep it on. It has different backgrounds that give you info about your system (like CPU utilization) or an audio spectrum - but is completely useless to use because the screen turns off and you can't see any of it anyways... Like why even have these options if you can't actually use them?? Hopefully in a future firmware update they correct this. The sound quality and build quality are all top notch so I gave these 4 stars. I deducted a star for the price and the useless dock.

I am writing this review after 15 months of ownership. The headset has been replaced once already under warranty for what I feel is the biggest drawback to this product, more on that in a moment. The Good: The sound quality is superb and wonderful when watching movies or playing video games on my PC. The haptics required a bit of adjustment but I feel they breathe a lot of life into the games I play. The battery life is good, even when displaying colors on the headset. The Meh: I haven't used the deck at all. It's tucked on a cart on the other side of my PC and I rarely notice it. Perhaps a tool good for streamers or those who are switching constantly between devices? The Bad: Now the reason why my headphones were replaced in the first six months. The physical mechanism to retract the microphone is horrible! It is incredibly prone to getting stuck as you are pushing the mic in and this can cause the mic to bend at a harsh angle. This scenario broke the wires close to the mic of my first headset causing it to turn itself off and on at a dizzying pace. I had to record video of my Synapse software's On/Off indicator flashing like a strobe before the Razer tech believed what I was telling them. This would have been so much better if it had a detachable mic like my old Black Shark. Conclusion: While the sound is stellar and the haptics are a great feature, having such a crucial part of the headset have such an atrocious design flaw that must be babied with each use, especially given the hefty price tag, is just a no go again for me. When this set gives out, or the microphone snaps again, I will look elsewhere for good Dolby sound. Two stars for the sound & haptics.

These were kinda expensive at the time i purchased them. They are great for single player gaming. Very loud and the haptic feedbsck is hit or miss. But generally does a good job. My biggest issue with them is the overall weight and clamping. It can hurt my head when wearing for a while.

Battery life is great and sound quality is amazing glad i went with this headset and also very comfortable!!!!

Pros: the build is great and they are really comfortable. The sound is great too. The haptics are great if you’ve had the older model that was released for the PS5, the haptics on this headset are far better. Over all great sound, comfortable, and great mixamp and wireless range. Con: the one and only and is very crucial for me as a streamer. The mic is terrible. It has like a crunch to it and you can hear it on the side tone. The worst part about this is that I turned off the sidetone, because I thought maybe the haptics are causing that weird vibration in the mic, but then my friend told me he could hear the crunch from my mic, and honestly I really eanted to love this headset as I own a pair if astro a50 x’s and the white steel series arctis nova pro wireless. And this headset looks better than those, but sadly I cant recommend this to anyone until that issue gets fixed. For the $400 price range almost $500 with taxes, this is absolutely unacceptable. Razer needs to fix this. If you are person that doesnt care about the mic quality than this jeadset is amazing.

This headset sound extremely well. The extra box I have not found much use for but I do use a PC. I have had difficulties with the blue tooth connecting to my pc so I am only giving four stars.

When I first saw these and looked at the price tag, I almost died from heart failure! However, I managed to get them and I am flabbergasted!!! The sound so rich! And, of course there is rgb! I love colors!! The little box makes interfacing with your computer so easy! I've got to say, don't look at the price, just buy them. You'll love them!

This is a next level gaming headset. It's what you expect from a Razer product. The headset features vibrations with sounds. This takes sound to another level. It gives the impression of bass with music or games. The gaming headset is easy to pair and or connect to your favorite console, PC, phone or tablet. In the box comes the headset, the control unit and a connection cable. Another feature to mention is the mic that stores inside the unit and can be pulled out for use. The control unit is used for the headsets settings. The back of the control unit is connected to your device via usb c and transfers the sound wirelessly to the headphones. The headphones look really great and feel comfortable and made with quality materials. Overall, this is a great headset for the money. The vibration feature is a great addition to any gaming experience. It also enhances the music you listen to. This is great upgrade for anyone in the market for a gaming headset. Or anyone looking for a gift for a gamer.

The wireless connection on this headset is excellent. I can go upstairs, make food and still stay connected with no dropouts. The sound quality is great and the haptics add a whole new level to gaming. There are tons of features and settings to customize everything exactly how you want it. Very comfortable to wear and easily one of the best headsets I’ve used.

I absolutely love these headphones. There a plug and play. The sound quality is unmatched. And the customization is awesome too. I bought these for my PC, my Kraken 3 pro’s would take forever to connect and sometimes disconnect randomly. Razer really nailed down on these headphones and I think are the best on the market. The ONLY problem I have with them is that they connect to everything but the Xbox Series X (which I switched to). Even when the Hub is on the setting “console”. This is my only disappointment due to the fact these are $400 headphones and they can’t connect to a major product. However I will be keeping them just in case they can be connected. Overall really great headphones for the price

If you’re serious about gaming, especially PC gaming, and in your opinion money is no object then you’re going to NEED to check out the Razer Kraken V4 Pro headset. In the box you get the headset, the OLED Control Hub, the usual starter guide (which is a little too fancy and makes reading the instructions something you need to focus on to understand), AUX cable, USB A to C cable, and a USB C to C cable as well as a sticker sheet and a cloth bag to store your headset in. All three cables seem to be good quality and it’s great that no matter how you interface with the headset you have the cable to do it, something not always true it seems with modern tech gadgets. The OLED Hub is kind of the one unusual piece that I wasn’t sure exactly what it did but as it turns out it really does kind of everything. As a Playstation gamer I plugged the USB C to USB C cable from the PS5 into the “Console” slot on the back of the Hub and then when the system is powered on it feeds power to the Kraken Hub. The hub has a selector button and a clickable adjusting wheel as well as slots in back for AUX cable or USB-C for PC or Console (separate ports) and the bottom is a sticky feeling rubber that holds it steady so it won’t slide off wherever you set it, like on a funky shaped PS5 shell. The front of the hub defaulted to an animated spaceship flying and shooting asteroids but you can make it a static image, headset status (battery, connection mode, etc.), a text banner, an audio meter, or system information (GPU and CPU temperatures). There is a LOT in this little box from controlling your mic and chat volumes, to LED brightness, and even adjusting the amount of haptic feedback. Oh yeah, if you play certain games on PC there is haptic feedback from the headset but unfortunately I didn’t have any of the PC games and the haptic doesn’t work on PS5. I watched a video detailing how it works and it’s insanely cool if your setup works with it. However, I can speak to the headset quality and “feel”. The headband is a leather like feel on top with a bit of cushion and the underside is a thicker cushion of a kind of memory foam, very comfortable and high end feeling. The cups are lined with very thick squishy foam with a kind of smooth leathery feel like the top of the headband and both cups are marked L or R for which side is which. On the right cup you get the “Sensa” button which controls Haptic feedback profile (Off, Low, Med, and High) or double tap to switch to audio haptic feedback profiles, as well as the “Multi Function Button MFB” to connect bluetooth, select audio EQ Profile, and the wireless mode (Wireless, bluetooth, or simultaneous audio (for if you want to hear both your game and the Discord chat, as an example). The left cup has the power button, the USB-C charge port, the volume wheel, a hideable mic, and the mic mute button. OK, so you can’t use the Haptic on PS5 and that’s a bummer but how does it stand up as a gaming headset? Spectacular actually! It's one of the most comfortable headsets I’ve worn: the ear cups seat well and the headband doesn’t feel like your head is being squeezed at all but there was never any wiggle or worry that I was going to lose it while playing. Sound quality is top notch, plenty of volume (I actually had to turn it down quite a bit) and the audio is crystal clear. There’s surround sound and spatial audio according to the website but while playing Star Wars Outlaws and Borderlands 3 I didn’t notice any mindblowing instances of hearing enemies as if from around a corner or a distance…your mileage may vary I guess because I don’t doubt the functions listed (perhaps it’s not active on all games). Battery life is incredible, I used it for probably a total of almost 50 hours while playing and never had it die and haven’t charged it since the original unboxing charge up overnight. I imagine for PC gamers this headset is going to be even more mind blowing given that when you download the Razer Chroma app it also has options to download and launch other Razer features like a collection of wallpapers (even animated or audio enabled ones apparently), AI Art programs, and the Chroma app to let you customize the light show on your Kraken headset. There’s just a metric ton of things to customize on this headset and the build quality feels so premium that it has to be on a Top 5 list of best headsets. I have limited experience, having only gotten into playing games early using a headset to not wake the family, but this is the most comfortable and best sound quality I have encountered. If you take gaming seriously then you’d be doing yourself a disservice to not look further into the Kraken V4 Pro to see if its performance is worth the cost of admission.

I’m not a Razer fan by any means. I’ve actually avoided the brand like the plague for the longest time because of terrible experiences friends have had, And usually overpriced and paying for the name with much better options out there. But I wanted to give these a try. And I’m pleasantly surprised how much I like these. They’re comfortable, pretty lightweight, build quality is top notch as well. The gimmick haptic system (although I don’t use it much) is pretty cool! It’s great for single player games, such as silent hill. Jump scares and things like that work very well with the haptics. But if you strictly play fps multiplayer shooters you’ll want to turn it off. It goes off nonstop and can become annoying. But for my use case, It’s pretty awesome. Worth the $399 price point? Not exactly. I picked these up on sale for $275 and it’s 100% worth it for that price. Sound is very good as well. My only gripe, and why I’m not giving it 5 stars is that the “enhancement” option in the app for either vocal clarity, extra bass, etc does not work well. I’m a bass head, and the extra bass option was my go to, but with it turned on it constantly lagged, had interference, and I kept needing to unplug and replug in the cord to the base to reset it. Very annoying. So now I just have the enhancement feature turned off, and have had 0 issues since then. They are still very bass heavy if you use max out the bass on the eq slider. Still good bass, still sound great. But my only complaint otherwise.

I’ve been using the Razer Kraken Pro for a few months now, and overall, it’s been a solid experience. The sound quality is impressive, especially for gaming — the bass is punchy, and the directional audio makes it easy to pinpoint in-game sounds. It really enhances the immersion during gameplay. The comfort level is another big plus. The padding on the ear cups and headband is soft and snug, making it ideal for long gaming sessions. The headset feels sturdy without being too heavy.

Positives: -Great Sound Quality: Right out of the box, it delivers solid audio performance, which is ideal for gaming and music. -Haptic Feedback: This feature makes the experience more immersive, adding another layer to gameplay and music listening. Very customizable. -Good Microphone Quality: While the quality is generally good, it lacks consistency based on different recordings. - -Smooth Bluetooth/Wireless Functionality: The simultaneous connection works well, except for calls when sidetone is enabled. Negatives: -Ear Comfort Issues: The ear cups may be uncomfortable for those with larger ears, causing pain after about 30 minutes of use. -Limited Microphone Customization: The microphone equalizer on the Razer Synapse 4 software has only three presets and no detailed customization options. -Poor Sidetone Quality: Sidetone volume is decent, but the audio quality is robotic or static, which is especially problematic during phone calls. -Echo Issues with Sidetone: During phone calls with sidetone enabled, there’s echo, and the person on the call may be hard to hear clearly, requiring you to turn down or disable sidetone. Conclusion: If you don’t rely on sidetone and have smaller ears, this headset seems like a great choice for immersive audio. However, the comfort and microphone issues could be dealbreakers for some users, especially for those with larger ears or who need advanced mic settings.

Not sure if its a setting i have to tweak or if the microphone came defective but, when i talk in discord or playstation party chat my friends told me i would randomly get staticy when i checked it out they were right. I would talk and sound clear but, as i continued talking my voice would turn into 8 bit other than that the sound quality, haptics, and comfort still have me satisfied!

These are the best I have used to date and I have had almost all brands. The sun’s clarity is top tier quality and they seem to be super comfortable and really feel like they use top tier materials for them

Really great headset dual connectivity works just great, but bluetooth part does disconnect every now and then, but might be my phone or something. The microphone on Bluetooth works well, but I'm told can be a bit quiet at times, easy to hook up and play. Good headset, but way overpriced. Wait for a sale I say.

Love it. Completely different beast than any previous gen or iteration. Deep sound, specifically bass. The haptics boost the experience of games and music alike and the ability to pair to my pc and phone at the same time is awesome. Can't understate the faxt that this headset is worth the price in every way. The sound is just better all around by leaps and bounds over the past Krakens. Been using Razer for 22 years now lol.