Customer Ratings & Reviews

Pros: the build is great and they are really comfortable. The sound is great too. The haptics are great if you’ve had the older model that was released for the PS5, the haptics on this headset are far better. Over all great sound, comfortable, and great mixamp and wireless range. Con: the one and only and is very crucial for me as a streamer. The mic is terrible. It has like a crunch to it and you can hear it on the side tone. The worst part about this is that I turned off the sidetone, because I thought maybe the haptics are causing that weird vibration in the mic, but then my friend told me he could hear the crunch from my mic, and honestly I really eanted to love this headset as I own a pair if astro a50 x’s and the white steel series arctis nova pro wireless. And this headset looks better than those, but sadly I cant recommend this to anyone until that issue gets fixed. For the $400 price range almost $500 with taxes, this is absolutely unacceptable. Razer needs to fix this. If you are person that doesnt care about the mic quality than this jeadset is amazing.

This is a next level gaming headset. It's what you expect from a Razer product. The headset features vibrations with sounds. This takes sound to another level. It gives the impression of bass with music or games. The gaming headset is easy to pair and or connect to your favorite console, PC, phone or tablet. In the box comes the headset, the control unit and a connection cable. Another feature to mention is the mic that stores inside the unit and can be pulled out for use. The control unit is used for the headsets settings. The back of the control unit is connected to your device via usb c and transfers the sound wirelessly to the headphones. The headphones look really great and feel comfortable and made with quality materials. Overall, this is a great headset for the money. The vibration feature is a great addition to any gaming experience. It also enhances the music you listen to. This is great upgrade for anyone in the market for a gaming headset. Or anyone looking for a gift for a gamer.

I absolutely love these headphones. There a plug and play. The sound quality is unmatched. And the customization is awesome too. I bought these for my PC, my Kraken 3 pro’s would take forever to connect and sometimes disconnect randomly. Razer really nailed down on these headphones and I think are the best on the market. The ONLY problem I have with them is that they connect to everything but the Xbox Series X (which I switched to). Even when the Hub is on the setting “console”. This is my only disappointment due to the fact these are $400 headphones and they can’t connect to a major product. However I will be keeping them just in case they can be connected. Overall really great headphones for the price

If you’re serious about gaming, especially PC gaming, and in your opinion money is no object then you’re going to NEED to check out the Razer Kraken V4 Pro headset. In the box you get the headset, the OLED Control Hub, the usual starter guide (which is a little too fancy and makes reading the instructions something you need to focus on to understand), AUX cable, USB A to C cable, and a USB C to C cable as well as a sticker sheet and a cloth bag to store your headset in. All three cables seem to be good quality and it’s great that no matter how you interface with the headset you have the cable to do it, something not always true it seems with modern tech gadgets. The OLED Hub is kind of the one unusual piece that I wasn’t sure exactly what it did but as it turns out it really does kind of everything. As a Playstation gamer I plugged the USB C to USB C cable from the PS5 into the “Console” slot on the back of the Hub and then when the system is powered on it feeds power to the Kraken Hub. The hub has a selector button and a clickable adjusting wheel as well as slots in back for AUX cable or USB-C for PC or Console (separate ports) and the bottom is a sticky feeling rubber that holds it steady so it won’t slide off wherever you set it, like on a funky shaped PS5 shell. The front of the hub defaulted to an animated spaceship flying and shooting asteroids but you can make it a static image, headset status (battery, connection mode, etc.), a text banner, an audio meter, or system information (GPU and CPU temperatures). There is a LOT in this little box from controlling your mic and chat volumes, to LED brightness, and even adjusting the amount of haptic feedback. Oh yeah, if you play certain games on PC there is haptic feedback from the headset but unfortunately I didn’t have any of the PC games and the haptic doesn’t work on PS5. I watched a video detailing how it works and it’s insanely cool if your setup works with it. However, I can speak to the headset quality and “feel”. The headband is a leather like feel on top with a bit of cushion and the underside is a thicker cushion of a kind of memory foam, very comfortable and high end feeling. The cups are lined with very thick squishy foam with a kind of smooth leathery feel like the top of the headband and both cups are marked L or R for which side is which. On the right cup you get the “Sensa” button which controls Haptic feedback profile (Off, Low, Med, and High) or double tap to switch to audio haptic feedback profiles, as well as the “Multi Function Button MFB” to connect bluetooth, select audio EQ Profile, and the wireless mode (Wireless, bluetooth, or simultaneous audio (for if you want to hear both your game and the Discord chat, as an example). The left cup has the power button, the USB-C charge port, the volume wheel, a hideable mic, and the mic mute button. OK, so you can’t use the Haptic on PS5 and that’s a bummer but how does it stand up as a gaming headset? Spectacular actually! It's one of the most comfortable headsets I’ve worn: the ear cups seat well and the headband doesn’t feel like your head is being squeezed at all but there was never any wiggle or worry that I was going to lose it while playing. Sound quality is top notch, plenty of volume (I actually had to turn it down quite a bit) and the audio is crystal clear. There’s surround sound and spatial audio according to the website but while playing Star Wars Outlaws and Borderlands 3 I didn’t notice any mindblowing instances of hearing enemies as if from around a corner or a distance…your mileage may vary I guess because I don’t doubt the functions listed (perhaps it’s not active on all games). Battery life is incredible, I used it for probably a total of almost 50 hours while playing and never had it die and haven’t charged it since the original unboxing charge up overnight. I imagine for PC gamers this headset is going to be even more mind blowing given that when you download the Razer Chroma app it also has options to download and launch other Razer features like a collection of wallpapers (even animated or audio enabled ones apparently), AI Art programs, and the Chroma app to let you customize the light show on your Kraken headset. There’s just a metric ton of things to customize on this headset and the build quality feels so premium that it has to be on a Top 5 list of best headsets. I have limited experience, having only gotten into playing games early using a headset to not wake the family, but this is the most comfortable and best sound quality I have encountered. If you take gaming seriously then you’d be doing yourself a disservice to not look further into the Kraken V4 Pro to see if its performance is worth the cost of admission.

I’ve been using the Razer Kraken Pro for a few months now, and overall, it’s been a solid experience. The sound quality is impressive, especially for gaming — the bass is punchy, and the directional audio makes it easy to pinpoint in-game sounds. It really enhances the immersion during gameplay. The comfort level is another big plus. The padding on the ear cups and headband is soft and snug, making it ideal for long gaming sessions. The headset feels sturdy without being too heavy.

Not sure if its a setting i have to tweak or if the microphone came defective but, when i talk in discord or playstation party chat my friends told me i would randomly get staticy when i checked it out they were right. I would talk and sound clear but, as i continued talking my voice would turn into 8 bit other than that the sound quality, haptics, and comfort still have me satisfied!

Love it. Completely different beast than any previous gen or iteration. Deep sound, specifically bass. The haptics boost the experience of games and music alike and the ability to pair to my pc and phone at the same time is awesome. Can't understate the faxt that this headset is worth the price in every way. The sound is just better all around by leaps and bounds over the past Krakens. Been using Razer for 22 years now lol.

These headphones sound wise are great, I personally can't speak for the mic as I have an external mic, The earmuffs are comfortable enough that i can use them for hours with out issues. The range is amazing and goes through multiple walls. Only complaint is the mode button doesn't always want to switch sources.

I’ve been using the Razer Kraken V4 Pro Wireless headset mainly for gaming on my PC, and it has exceeded my expectations. It’s very comfortable, even during long sessions, and the wireless connection is reliable and hassle-free. The sound quality is great, with clear audio and immersive effects, and I love how easy it is to mute the mic when needed. For the quality it delivers, I believe the price is fair, and I would definitely recommend it to other gamers.

Positives: -Great Sound Quality: Right out of the box, it delivers solid audio performance, which is ideal for gaming and music. -Haptic Feedback: This feature makes the experience more immersive, adding another layer to gameplay and music listening. Very customizable. -Good Microphone Quality: While the quality is generally good, it lacks consistency based on different recordings. - -Smooth Bluetooth/Wireless Functionality: The simultaneous connection works well, except for calls when sidetone is enabled. Negatives: -Ear Comfort Issues: The ear cups may be uncomfortable for those with larger ears, causing pain after about 30 minutes of use. -Limited Microphone Customization: The microphone equalizer on the Razer Synapse 4 software has only three presets and no detailed customization options. -Poor Sidetone Quality: Sidetone volume is decent, but the audio quality is robotic or static, which is especially problematic during phone calls. -Echo Issues with Sidetone: During phone calls with sidetone enabled, there’s echo, and the person on the call may be hard to hear clearly, requiring you to turn down or disable sidetone. Conclusion: If you don’t rely on sidetone and have smaller ears, this headset seems like a great choice for immersive audio. However, the comfort and microphone issues could be dealbreakers for some users, especially for those with larger ears or who need advanced mic settings.

I don't even know where to begin with this review. To say I am disappointed would be the largest understatement to describe the blunder of a gaming headset this is. I will first start with what is outright not good and unacceptable with this headset. First, I will address using these headphones with the included DAC. While having it connected to the computer and the headset paired with the DAC, the connection between the two is absolutely horrible. with the unit that I am testing there is a weird fading in and out of any and every audio that I am streaming to the headphones. It will hold a stable connection for maybe a few seconds and then fade/drop out without completely letting go of the audio, but you can hear something is not working right. Additionally, there is a weird static as a result of the unstable connection between the headphones and the DAC. Next, I will address the haptic drives. This is by far the worst implementation that Razer has ever done. when the haptic drivers are off it is actually not a bad listening experience. However, the issue starts when you enable the haptic feature at any level (low, medium, and high). From my experience with this headset the haptic drives don't seem to be secured properly so when they are enabled it gives off this scattered hollowed/echoed effect when listened to any type of audio. It becomes extremely annoying when trying to game or even casually listen to music. Also, this effect is both when connected to the DAC and in Bluetooth mode. I assume what razer was trying to do is copy the same haptic effect that Skullcandy uses in their headphones but on these they got it so very wrong. Finally, I will address the price. for about $430 you are effectively getting an overpriced pair of mid gaming headphones that have a plethora of issues, no noise control modes and a terrible implementation of the haptic Feeback for immersive bass. In considering these you would have to also understand that for the same price and cheaper you can get the Arctis Nova Pro Wireless (with a more capable DAC, noise control options, and a stable connection), the Corsair Virtuoso Max (noise control options and a stable connection), both of these options are better value for your money with a lot less headache. Also, before I forget the mic quality is terrible in testing these, I basically had to have the mic inside my mouth to get any decent pick up of my voice, which is quite surprising since these are meant for gaming. I will say it's not all terrible, as ironic as this is, using these in Bluetooth mode and paired to my phone was a rather decent experience and most importantly stable. I find the sound quality to be really enjoyable. The bass is super punchy and crisp, also very deep (as long as you are not using the haptic response feature). It is not muddy at all and delivers a very clean sound signature across all frequencies. Both mids and highs come in clean and using the EQ presets or even customizing it yourself really brings these headphones to life. Honestly, I would recommend these more for general listening than I would for gaming...but not for $430 dollars. Battery life is also pretty good, getting around the 70-hour claimed battery life. In summary, while this headset shows some promise for casual listening in Bluetooth mode, its poor connectivity, frustrating haptic feedback, and underwhelming microphone quality make it fall short as a gaming accessory especially at the premium price of $430. There are better options available for a more reliable and immersive gaming experience without the drawbacks encountered here.

The sound quality is fantastic and the duel audio is great for gaming on my console and listening to my music the only problem is the Bluetooth will occasionally disconnect when I pause the music I would say they are a little over priced for the amount of set up but was worth the set up once done

This headset is insane for what it does, footsteps are easier to hear and haptics make watching movies like being in the theater. My only complaint is the Razer synapses software. It constanlty crashes discord and my game sometimes making me reload software in raids. But the headset its self is a masterpiece dont look just buy.

I had the V2 headset and upgraded due to issues with connectivity. The quality of the headset's build has been improved. The materials are quite nice and the padding allows for both comfort and breathability. The headset also comes with a dock which improves usability. You have to adjust many options on the App in order to get the right sound profile. That being said, the sound quality is okay. It has a throaty, bass heavy profile and doesn't sound too accurate or clean. When playing games this headset works well, but outside of gameplay it has issues replicating clear vocals from online content or clean sounds from music. It can almost sound like it's trying to replicate an auditoriam. Overall, I would recommend this for a more casual audience for comfort and competitive gaming but those wanted an accurate and clean rendition of sound should look elsewhere.

So far I'm loving it. I love being able to listen on my PC and TV through simultaneous audio. The sound is great. The haptics are cool. The only issue I have had so far is getting the Sensa supported games I own to work properly, will have to do more troubleshooting. I also own a pair of the Nari Ultimate's, these ones are definitely a step up although both are great.

Great sounds. Very comfortable. Design is awesome. It comes with a really nice control moduel.

It may not be for everyone, but I really really love it. I like the haptics, it's comfortable for my head. It's overpriced but I'm still happy with it! I tried mutiple ones before this one and I had to return them.

The headset itself is one of the best in terms of sound and construction. However, the software used to support this product, Synapse 4, is complete trash. There is constant issues with connectivity, RGB synchronization, and random crashes leaving your device useless until you reboot the program. There is also a known issue of the headset losing connection to the base station requiring you to plug it directly into the motherboard and hoping that it will sync back up with the base station. I have been a Razer fanboy for the past 10+ years. Recently however, I have begun moving away from their peripherals and selecting the best product for the job. If you are going to use this for a console I would imagine that it would be great as you have no need for Synapse 4, however, if you plan to use it for PC look into the Steelseries Nova Pro Wireless, Turtle Beach Stealth Pro, or Logitec Astro A50 X.

If anyone remembers the problems the V3 Pro had ( like not showing up in synapse or not even working at all) the V4 pro seems to have fixed them. the price is defiantly high for this headset but overall this headset is extremely good, and has some really neat features, the adapter it comes with is a little tricky at first but very easy to mess with after tampering with. ( i recommend using synapse 4 instead of the box unless you are editing or recording, but it is handy to change settings without opening the software.) only draw back is the haptics can give your brain a shock if they are to high and after a while if you wear glasses the earcups can become somewhat uncomfortable. Other than that Sound quality is amazing and has lots of customizable options

It is a pretty good headset, However it is quite expensive for me to write off for gaming as I don't make much money. If you want haptics, nothing beats skull candy. However if you value a true Cinematic masterpiece, this headset is the one you want.