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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 2702 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,701 reviews
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great Headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones overall and also very comfy. They sound great but they aren’t that loud from what I’ve noticed. Using it on a mobile phone doesn’t get that loud. Using on a console gets a bit louder. It also sucks that you need windows to unlock 7.1 surround sound :/ Great Razer headphones just wish they were a bit louder.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for gamer or just to listen to music. Comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 4 out of 5 stars

    Good Budget Gaming Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for a year now. Decent headphones. Love the surround sound and how the mic tucks into the earpiece. Very comfortable and can wear it for long hours. Ideal for gaming as you can hear the footsteps in FPS games pretty clearly and has good spatial acoustics.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good but bad software & control placement

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset, but the software is not good. The software ends up making the sound worse to my ears. I don't notice any benefit of the 7.1 'software capability' in Fortnite - maybe other games are different. The software also has occassionally 'freaked out' and start consuming >10% CPU when sound isn't in use. The build quality is good, and I like being able to move the microphone forward or back and into any position because it is flexible. I don't like the location of them mute and volume control, which are on the cable - this is usually a failure point and it's not convenient compared to being placed on the headset, where it will always be in the same location. This is such a simple usability issue and designers continue to make this mistake.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Comfortable and cute!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a headset given to me by my company for almost a year. It was starting to become uncomfortable and the wire was beginning to show. This pair is so cute and comfy and the audio is great! I wear them for about 8 hours a day during work and they’re still comfortable. The mic works fine too :)

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is magnificent. This is my second pair.. Im digging the retractable mic. Thats dope. But the in-line volume and mute tab takes me back to the early 00's. Maybe should've kept moved the mute and volume to the other side.. Only reason I don't give 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PERFECT GAMING HEADSET

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT HEADSET GREAT QUALITY FOR THE PRICE! Son uses them daily and has been better for him in gaming than the other name brand ones we have purchased for him before.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Comfortable, Good Mic, Strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and mic quality. capable of being very loud. Has a strong metal band through the entire headset. Strong enough to toss in a bag and not worry about. retractable mic is a nice bonus feature. Would recommend an after market foam cover it is quite sensitive to breath. comes with an adapter for PC.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Razor mic 10/10 review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mic is very safe and the noise levels are great you can mute your mic, pull your mic back inside and change the volume this mic is great 10/10 I recommend for people who are looking for a unique razor mic.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    A Plus!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this headset for work. It’s super comfortable. My old ones were good but it’d leave my ears feeling smothered and sweaty. With these, I can even comfortably wear larger earrings under them. I like that the mic is retractable. The sound is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Adore it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love how cooling this headset is and how comfortable. The mic that hides is a great feature too. They are a bit heavy though, so your neck will hurt and they do slide off a bit if I took down, but overall very worth the money and can’t beat the cute matching stand!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Comfortable & Stylish

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! They are sooo comfortable! The fit is not that snug/tight which is good when you game. I used to use a pair of old beats solo 2 and they would hurt my ears after 2 hrs in. I love these razer headphones and the quartz color is stunning! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Razor kraken is superior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this headset for the last 4 years and not only is the audio great but the cord doesn’t kink like the others so for the price it is 100% the best headset on the market in my opinion 10x better than turtle beach

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Microphone

    Rated 5 out of 5 stars

    Love my headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and I love how you can mute and control the volume from the cord. Best part is the mic is retractable! The color is perfect. Its bigger than I expected but thats fine.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome and adorable headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset! Recommended to me by a wonderful Best Buy representative, this headset is actually super comfortable, cushy, adorable and fits my daughter’s head perfectly! They fit over the ear which is what she prefers. She loves this headset and uses these for school and playtime. Music sounds great, lectures sound great, very pleased with this purchase. Be warned though, they really do mute out the world! Completely cancel out noise. Once you have these beauties on, you can’t hear anything but what you’re listening to! I’m so glad they’re comfortable enough for long periods of time especially and I really love that they are so cute! Definitely recommend this brand! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! My son is a gamer and really likes them they are also comfortable for him with his glasses. They only problem would be the PC they dont work as good but all in all a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Please with headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones. Son says they work great and are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All around good purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair of these at home & bought these for work. Excellent blocking of ambient noise, clear audio, and clear headset mic pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product Good Quality very efficiently with very good sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 4 out of 5 stars

    Very comfortable, speakers are not bad.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable, the mic is excellent, but the bass is very weak. These headset are more focused on mid's and highs. I don't think they're worth there price tag. The Hyper X stinger have a better sound, just as good mic and very comfortable and are $50.

    No, I would not recommend this to a friend