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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,700 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Solid headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre solid they do everything a headset is supposed snd feel comfortable around my ear pretty good if you’re just looking for smth to buy on the spot.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for the Gamer in your life!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my boyfriend and got myself the matching pink pair! We both have Xbox Series X, and it plugs into the controller no problem. EXCELLENT sound quality. I play a lot of Apex Legends, and whenever I'm in a party chat and I callout that I hear nearby footsteps of an enemy, my friends say their headsets didnt even pick up any sound. This is also great for watching TV/movies on your console, again, EXCELLENT sound quality, very comfortable. I will keep buying these for as long as they keep making them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good buy wireless would be better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and get the job done but wireless would be better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my sister for christmas so she wouldn't buy a cheap set. She uses them on xbox s and i used them once and they sound pretty good. Can be used on xbox and pc both.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second pair in 10 years. Always buy Razer, it holds up for daily gaming use and survived several moves. These are by far my favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only headphones that have lasted greater than 6mo. My son has gone through so many and so happy finally have a pair that is lasting

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is awesome. I use them for gaming and the sound quality is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones they are very comfortable it has great noise cancellation and plus you can’t beat the price considering the quality you get

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Durable.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only brand of headset that lasts my 15 year old son more than a year. He says they sound great and they connect seamlessly with his iBuyPower gaming computer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Love the retractable boom mic and very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones and flexible boom mic. Love the fact it retracts so my son can break it. Nice quality with the sound, very comfortable to wear. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing for price!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good for the price! Sound quality is good and the microphone is great, I’d totally recommend this to others!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not for the long run

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were pretty good, sound and material, but it wasn’t long before there became an issue with the audio which needed me to move the cord in various ways until it sounded clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good videogame headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound best video game headphones I owe always shop at Best Buy they have best deals on electronics

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    If You Love Razer....You'll Love These

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I want to say first off, DON’T BUY ANYTHING FROM BEST BUY IF YOU DON’T HAVE TOO! I had to buy it for my class later that day so I was in a rush. Now onto my review, I find these comfortable and they have cooling gel padding for the headphones. It’s nice and feels wonderful. The sound is great, of course Bose is going to be better because it’s Bose, but it’s still very good! Setting up was very easy, and I find it simple to do, but also I am a Computer Science major so if you have troubles I can’t say I know how to help. Highly recommend as a gift to a gamer friend you know, but go on the website since they are normally cheaper on there!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really quality headset for the price it is. I used to use earphones that came with my phone and decided to upgrade to something better. These things are really comfortable for long periods of time. I use them an average of 3-4 hours every time I sit down and they don’t get bothersome at all from being hot on your head or something irritating your ear. The sound quality is there and you can adjust the volume from your headset as well which gives even more control over and a switch to cut off the mic. My friends say the mic quality is really good as well. For the price, I recommend the product greatly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Embracing and immersing experience.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Captivating surround sound that doesn't leave you asking for more. Impeccable craftsmanship.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Zoom Aid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I have so many meetings and sometimes I do worry that my audio or volume will be subpar. I heard good things about these earphones and the mic. So, I got them to try them out. I use these all the time, even when I'm working out. They do cancel noise but on the highest of volume, they are audible to other people in the vicinity. I was watching King of The Hill and left it playing as a grabbed some water. I could hear it from my room's doorway. They don't hurt your ears, which is great. They do look a little bulky even on the head but It doesn't matter. Its comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing. If you are a gamer looking for a great set of headphones, look no more.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Gaming Girl Grab

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these headphones since August 2020, and it's current June 21. I am a female gamer and tired of the pink, girly pandering with gaming accessories, but I still need something that WORKS. These do just that. Clear sound, quality listening. My only gripes are that I get occasional complaints that I'm quiet, and the cord is SO FREAKING LONG- with two parts. I guess that's a plus if you need it for that, but for me it's a bit inconvenient and my dog constantly unplugs them. They fit my head nicely and work well for smaller people, but I'm not sure how they'd do with a "big guy" yanno?

    I would recommend this to a friend
  • Cons mentioned:
    Volume, Weight

    Rated 3 out of 5 stars

    Not what I hoped.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are OK. The sound isn’t clear or crisp. It’s very muffled. The fit is mediocre, unless you have tiny ears. Mine are not huge, but they still feel off. They are heavy. I do like that the mic can be stored away. I don’t love the fabric cord. I see that getting dirty and grimy. I don’t think they’re worth the price. Color is great. I also don’t appreciate the range of volume on the control. It’s very sensitive without decent range. It’s also touchy so if you rub against it, it changes the volume with ease. That’s been annoying.

    No, I would not recommend this to a friend