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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,700 reviews
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality .....stylish.....comfortable....reasonably priced

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kraken

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ive used so far.. haven't had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it . He used it while he is on the game

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Xbox

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] They are great!!!……………………………………………………………..omg……………

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    It's not the best choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, the headset does what it is supposed to do. It's definitely a change from my last headset, a g430. There is no easy way to change the sound of it like if you want more bass, the software doesn't let you change that. Another complaint is the microphone. My friends could hear everything I was doing in game. Everytime I shot, or threw a nade, they could hear it clear as day. I had to buy an external mic. Some good things about it are the color, the pink is a nice cool pink that isn't too bright. The build quality is good, it's sturdy and doesn't rattle. The ear cups are comfortable and don't get hot, and sometimes I forget I have the headset on. The wire is very long and the switch to mute and turn the volume down is compact and easy to use. This headset is not a bad headset, but there are definitely better options out there. I personally wish I just bought another g340, but it's good to switch it up sometimes. I use the headset daily and I can hear enemies and callouts just fine. It does its job just not amazing, but good for a mid level headset like this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for what the gift recipient needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Razor Kraken is the best and we love the color! Sound is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for the price frfrfrfrfrfrfrfrfrfrfrfr

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome headphone!! Sounds is clear and mic is nice. So far so good

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    Great headphones w/o breaking the bank!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with ultimate 7.1 surround and 50mm drivers. Solid punching bass and highs without distortion. Solid metal construction on the headband and remove able microphone. The online volume cable is a nice feature. And at great price! I recommend this to the serious gaming, movie and music fans.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works well, audio is clear and mic works good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound awsome with music also gaming is a plus. so i like it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for my brother and they loved them! High quality and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice audio quality for the price point, solid headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound and Comfort.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. You do not need wireless headphones in my opinion. Reason being, theirs only wired to your controller, so it’s not a big deal. These are some of the lightest, most comforted and best sounding headphones on the market. The bonus is they can be used on multiple platforms.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are good the sound is clear is good for games

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this headset with Xbox one and the sound is great. Normally when I wear headsets with my glasses on it hurts the side of my head, but this headset is super comfortable and I feel no pain.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    LOVE THEM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones are super cute and super comfy! they r so good<3

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    EXQUISITE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAHAHAHAHA!!! LOVE THE BOOM!!!! MAKES MY EARS SMILE!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amzing Surround Sound Under $99

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the color alone which is a very cool pink. This headset has spatial audio support for Dolby Atmos and DTS X. Hearing things sound like they are behind you or circling around you is amazing and the added plus is you can hear sounds and music layered so you can almost tell how far an object is away when watching movies or aying games on Xbox Series X. I have not been disappointed. They have punchy bass and great mids too. Lostening to Phil Collins live with 7.1 surround was incredible. If you are a gamer or just simply want a good headset to enjoy surround sound movies on while everyone is asleep these are it. Yeah you could get a Bose headset if you are an audiophile for $300. But if you are on a budget and cant afford that than these will definitely surpass expectation for the low price (under $99). The Mic is super clear too. Everyone can hear me crystal clear. If you are thinking about buying this headset... get it you will be more than satisfied.

    I would recommend this to a friend