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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2701 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Kraken Wired Gaming Headset's superior sound quality and comfortable fit, with many also praising its clear microphone and affordable price. Positive feedback frequently highlights the headset's comfortable design and ability to accommodate larger heads. While some users noted the headset's weight and slightly lower volume, the overwhelmingly positive reviews focus on the audio performance and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,700 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and comfortable to wear on your head.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable headset.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound and very comfortable headset. Mic also good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy and Cooling ear cushions :-)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 year old son loves using this on anything he needs headphones for, like during gaming or virtual learning.. He used to complain and take off his old ones because they were uncomfortable and makes his ears hot and itchy he says :-D Thank goodness for these he stopped complaining and no more lesson interruptions. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great audio and fit comfortably, would definitely recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Razor cut short.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could've done better than this headphones model. For the price that I paid I expected it to last over a year. It wasn't because I used it roughly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value headset!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get for full price, I got it for around $40, which seems like a great price for this kind of headset. This is the first headset for gaming I've ever got, the sound quality is really good, but feels a little bit big in size. The packing was great as expected from Razer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cute!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for listening to god knows what people watch on the internet. Also great for recording and voice chats in video games. At least I assume, no one’s complained about it, but I might just have good internet. Didn’t get the kitty ears version, but that’s a story for another day.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headset has a very good sound and are very confortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great color for this great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Kraken in black and loved it, so when i heard Razer released a pink version, I had to get it for my fiance. She loves it. It's a really nice color. It's not too pink or bright and the grey accents complements it. The sound is great and the mic works well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Does exactly what I wanted it to...and its PINK!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming headset, fits/feels great, sound is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great in music and gaming Comfortable Looks great

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect for gaming

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these. The sound is amazing and they fit well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Buy so far.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to voice chat on the switch and they work well when plugged in directly. Only problem is the cord is too short if you plan on docking it. So either sit close to the screen or buy the correct extender. I also use it for my virtual work calls and they are amazing. I can hear and be heard much better.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Overpriced but good headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have Turtle Beach 70s that were $40 that worked ok. I decided to spend a little more to upgrade. For the price I expected to be blown away. Then again I'm not a serious gamer and serious gamers would probably buy more expenses ones. If you are a casual gamer I recommend trying to get these on sale, then they'd be worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good gaming headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel better than in-ear headphones. Sounds are clear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for gaming and very clear sound and very comfortable to ware

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for this product. Price was cheap but quality is good. After buying one, I had to buy a couple more for the family. I wasn't looking for anything specific so I decided to try these and I am glad I did. I use them for my Xbox Series X and they work well together. I would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used BOSS headphone when I was playing games as I didn't have much other options. Once I purchased this, I love the sound quality and quietness from my surrounding so that I can focus. BOSS is great, but it hurts if you wear too long as it's too tight around your ears where as this headphone covers over your ears.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Puzzled, really…

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these brand new because I think products you buy to put on your ear should immediately become exclusive to that person, especially when they cover your whole ear tightly because… sweat, people. Really. The main problem with these for me though is a pretty glaring one. It sounds tinny. Even adjusting the levels there are only so many ways to put lipstick on a pig before you have to concede to failure. But hey, they sure look classy hanging there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool headset.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is a gamer. She absolutely loved them.

    I would recommend this to a friend