Hello nancyb - We understand how frustrating this experience has been. It may help to know that the FCC website shows does show predicted signal strength at your location. However those measurements are taken at a height of 30 feet with no obstructions, so real-world results inside a home can vary due to walls, distance from the towers, trees, and other environmental factors. The ANT310E is also a directional antenna, which means it needs to be aimed toward the specific broadcast towers you’re trying to receive. After each adjustment, a new channel scan must be performed through your TV’s menu for the changes to take effect after placing it in its' new location. Depending on your location and the direction of the towers around you, a multi-directional antenna may actually be a better fit. Our engineers can review your exact address and recommend the ideal antenna for your reception conditions at https://www.rcaantennas.net/ask-engineer/
