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Customer Ratings & Reviews

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Customer reviews

Rating 3.4 out of 5 stars with 289 reviews

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64%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, call quality, coverage, and signal strength of the Antenna for Apple® iPhone® 5 and 5s. Many customers have reported improvements in battery life and WiFi connectivity after installing the antenna. However, some customers have reported issues with reception after installing the product. Overall, the antenna seems to provide a positive experience for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 289 reviews
  • Cons mentioned:
    Reception

    Rated 2 out of 5 stars

    Just a little help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved and had awful cell reception. The Beat Buy employee rescomended this to help. It helped a little, not $$ worth of help.

    No, I would not recommend this to a friend
    • Brand response from ReachAntenna
      Posted .

      We are glad you have seen some performance improvement with your Reach Antenna. We understand the frustration with bad reception and that is exactly why we built it. While you may not always see more “bars” on your phone screen, Reach Antenna is always working to strengthen your signal. Often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      It is important to know that we designed our Reach Antennas to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance. Please be aware that there are also a variety of external factors like network congestion and weather that can affect your signal as you move through your day. We would like to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can work with you. Antenna79

  • Rated 3 out of 5 stars

    Result not what I had hoped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live out in the country and phone reception isn't the best. I had hoped this item might have increased reception at least a bar. It didn't change a thing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works, Almost Noticeably!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fit my needs, but tests show it increases the range somewhat, in some circumstances. There are many variables that impact the efficacy of this product. It also dramatically decreases the visual aesthetics of your device if you don't keep it in a case. If you NEED something like this, as I did, review your options. Paying a bit more for a different type of range extension may be worth it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Enhanced reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My apartment has thick cement walls. Messaging was awful. This enhancer has greatly improved receiving and sending. It has helped with calls, but not to the extent I would have liked.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't see much improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Sprint in Oklahoma so it's not always 4G LTE, thought this might help. Haven't really noticed a difference.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not boost my signal as much as I'd hoped, but it does seem to have gotten somewhat better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Marginal Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small boost in signal that sometimes makes the difference between getting a call out or not.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in a poor, poor location for cell reception. Normally if we put our phones in the east window sills we can get texts to go through, so we thought this product may give us that extra boost to be able to get texts anywhere in the house, but it hasn't helped at all. Maybe it works for other people, but we're one of the few that it didn't.

    No, I would not recommend this to a friend
    • Brand response from ReachAntenna
      Posted .

      We know how frustrating a poor signal can be and that is exactly why we developed Reach Antenna. Please rest assured that Reach Antenna is always working to strengthen your signal but know that you may not always see more “bars” on your phone screen - - so you may not realize what it is doing for you. The explanation is a bit technical, but your phone’s signal strength is measured in dB’s, and with the logarithmic (non linear) dB scale you can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”. This means that often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      It is also important to know that we designed our Reach Antennas to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance. We would like to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can answer any questions you may have. Antenna79

  • Cons mentioned:
    Reception

    Rated 2 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't help solve my reception problem as I travel

    No, I would not recommend this to a friend
    • Brand response from ReachAntenna
      Posted .

      We are glad to hear you found Reach Antenna easy to install. Our team has put much work into the engineering and use of Reach Antenna. It is important to know that we designed our Reach Antennas to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance. Please be aware that there are also a variety of external factors like network congestion and weather that can affect your signal as you move through your day.

      We created a video documenting our extensive testing and we would like you to watch the video. In the video you will see live data with improved performance in real life situations, as tested by independent third party labs. You can see it at: http://www.reachantenna.com/drivetest

      We would like to understand more about how you are using Reach Antenna so we can work with you to make sure you experience all it has to offer. Please give us a call at 1-855-862-4090. Antenna79

  • Pros mentioned:
    Signal strength

    Rated 3 out of 5 stars

    Worked good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product after doing research on many different products. I was hoping to find a cheap way to boost my signal and this product worked just enough to make it worth it. I wish it worked a little better but for the money it did the job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I'm not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if this helps or not. I don't know if it increases signal.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reception

    Rated 1 out of 5 stars

    Worth a try if in a week signal area.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am with ATT and have a I-Phone 5S. I am required to stand in my driveway to get reception. I tried the booster and it improved ever so slightly, however ATT is terrible in our house location and a couple spots in our neighborhood.

    No, I would not recommend this to a friend
    • Brand response from ReachAntenna
      Posted .

      We are glad to hear you were able to see an improvement in your signal. Please know that we designed our Reach Antennas to be used (1) with a case and (2) when held in your hand so how you are using it and what case you have are factors in performance. Reach Antenna is tested and proven to always be working to strengthen your signal, but you may not always see more “bars” on your phone screen.

      We would like to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can work with you. Antenna79

  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    not worth buying cant see any difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not buy, didn't see any better service , was easy to put on. I was going to return it but we live 140 miles from the nearest best buy store. It was too late to return then. I guess i will just use till i get a new phone.

    No, I would not recommend this to a friend
    • Brand response from ReachAntenna
      Posted .

      We are glad to hear your found Reach Antenna easy to install. We would like you to please know that while you may not always see more “bars” on your phone screen, Reach Antenna is always working to strengthen your signal. Often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      It is important to know that we designed our Reach Antennas to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance. We have tested it extensively and created a video documenting our testing. We would like you to watch the video. In the video you will see live data with improved performance in real life situations, as tested by independent third party labs. You can see it at: http://www.reachantenna.com/drivetest

      We would like to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can work with you. Antenna79

  • Rated 1 out of 5 stars

    Do not buy - does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in hopes of improving signal or battery length on Iphone 5s but it doesn't work at all! I get only 0-1 bar at work and although I go in with 100% battery charge the lack of bars means I come home on a good day 15% battery life or a dead phone. After 2 weeks nothing has changed I have not seen an increase in signal, I still get 0-1 bar at work and still get the 3 bars at home. I also went into a store that I have suffered dropped calls in and still get the dropped calls. Whats worse is that its does nothing to improve battery life I still come home with the same 15% or dead phone. This product does not do anything it claims it does. I honestly think the product is something that you would buy at Five Below or Dollar Tree store not at BestBuy and definitely not for $40!

    No, I would not recommend this to a friend
    • Brand response from ReachAntenna
      Posted .

      It is important to know that while you may not always see more “bars” on your phone screen, Reach Antenna is always working to strengthen your signal. Your phone’s signal strength is measured in dB’s and then translated into a more simple form in the “bars” we all know and love. Signal measurement with dB’s uses a logarithmic (non linear) scale, so you can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”. A one “bar” improvement equals a very big 10X improvement in you signal strength.

      It is important to know that we designed our Reach Antennas to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance. We would be happy to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can answer any questions you may have. Antenna79

  • Rated 2 out of 5 stars

    Helped a bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe antenna increased my reception from one bar to two, so technically it was a 100% increase, but still not great!

    No, I would not recommend this to a friend
    • Brand response from ReachAntenna
      Posted .

      That is great that you saw a full bar increase in your phone’s signal with your Reach Antenna! Going from one bar to two bars is not a 100% increase though, it can mean up to a 10X increase in your signal strength! The reason for this is that your phone’s true signal strength is measured in dB’s (which use a non-linear scale like the earthquake scale) and then converted into the bars we all know and love. It A full bar increase requires up to 10 dB’s of improvement. A 10 dB increase in signal strength would equal a very big 10X signal improvement, so we think you are getting great performance!

      Please feel free to reach out to us at 1-855-862-4090 so we can answer any questions you may have. Antenna79

  • Cons mentioned:
    Reception

    Rated 1 out of 5 stars

    No improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing this product, I have not noticed any improvement in reception. Also the phone does not fit in it's case as well with this product installed.

    No, I would not recommend this to a friend
    • Brand response from Antenna79
      Posted .

      Often times Reach Antenna performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal. It is important to know that you will not always see more “bars” when using it so it may not always be easy to see what it is doing for you. The signal strength of your phone is measured in dB’s, and with the logarithmic (non linear) dB scale you can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”.

      We designed Reach Antenna to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance. Please know that we have tested it extensively and created a video documenting our testing. We would like you to watch the video. In the video you will see live data with improved performance in real life situations, as tested by independent third party labs. You can see it at: http://www.reachantenna.com/drivetest

      We would like to connect with you to learn more about how you are using Reach Antenna so we can ensure you experience all it has to offer. Please give us a call so we can work with you. You can reach us at 1-855-862-4090.​ Antenna79

  • Cons mentioned:
    Reception

    Rated 3 out of 5 stars

    Antenna for iphone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping that after putting the ireach antenna on the back of my iphone that I wouldn't have a dropped signal in my yard. However, I was disappointed because I could not tell a difference with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can't tell any difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used my reward points for this purchase. Really glad I didn't pay cash for it, because I can't see any better signal strength than I had before using the device. Not a good product, best I can tell.

    No, I would not recommend this to a friend
    • Brand response from ReachAntenna
      Posted .

      We are confident that Reach Antenna is always working to strengthen your signal, but please know that this does not always mean you will see more “bars” on your phone screen. The reason for this is due to what it takes to show a “bar” on your phone. Your signal strength is measured in dB’s, and with the logarithmic (non linear) dB scale you can have a 2 dB improvement (which gives you a 1.5x signal improvement) while still not having the phone show an extra “bar”. Often times performance is seen when you have the ability to make and hold calls in areas where you were previously unable to. You may also see better battery life because the phone isn’t having to work as hard to find and hold a signal.

      It is also important to know that we designed our Reach Antennas to be used (1) with a case and (2) also when held in your hand so how you are using it and what case you have are factors in performance. We would be happy to work with you to help make sure you are experiencing all that Reach Antenna has to offer. Please reach out to us at 1-855-862-4090 so we can answer any questions you may have. Antenna79

  • Rated 4 out of 5 stars

    does seam to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reachantenna was easy to install and does seam to help signal.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Helped somewhat in recieving phone signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was to be the next best thing in hard to reach phone service wifi signals. I use it in a metal work shop away from the home wifi signal and it helped a little but not as much as told..

    I would recommend this to a friend
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