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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 275 reviews

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Rating by feature

  • Ease of Use

    Rating 3.8 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers are enthusiastic about the easy setup and remote control compatibility of the product. They appreciate its effectiveness and reasonable price. However, some users have concerns about its range, inconsistent performance, and the requirement for direct line of sight and specific placement for optimal functioning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 275 reviews
  • Rated 5 out of 5 stars

    Excellent Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our kitchen and didn't want to look at the ugly cable box. This solved our problem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work + exceptionally poor customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this set as an IR remote extender for a projector, and right out of the gate, the directions for setup were very unclear and procedure / steps contradicted themselves. I am an A/V installer with a significant technical background. When I finally reached the customer support to troubleshoot this unit (at least a half hour of hold time and multiple attempts to navigate the phone menus, the support person asked for the part number which I gave right off the packaging, and he described a completely different product. It was apparent at that point he was guessing on what to do. We were unable to get the unit to function, and I am returning it for a refund. I definitely do not recommend this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like it is suppost to. I have it over 40 feet away and 2 walls blocking it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this product as we have our components in our front hall closet and needed something that would enable us to point the remote at the tv, yet control the cable box/blue ray player. It works very well. Only downside is that the remote must be pointed directly at the receiver and if it is off by a little it doesnt work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to setup, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to setup, 10 minutes out of the box, works great

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was more sensitive at close range we used it for my dad's TV but it doesn't Meet my expectations for the price when I still have to point the remote at the device

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my satellite installer needed a device for transmitting my remote to my basement. It worked but then he discovered he could change remotes so I had to return (or so I thought) the device. I tried to return it to Best Buy but now they only offer returns if returned in 15 days. Needless to say, I was just over 15 days, but according to the gentleman who did returns, "Sorry, nothing we can do for you." After buying a washer, dryer, dishwasher and microwave, if this is how they now do business, I'll go elsewhere to a place who thinks "We want your business before and after the sale." There are plenty of stores out there besides Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation/upset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product work wonderfully, Appling to the eye, we have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really works - I thought this wouldn't suit our needs but its been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product for hiding your equipments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for hiding your equipments and still use the remote,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it for about a month and it works great. Will def recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this made changing channels and using remote menus much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. This item it used all the time and we love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    able to hide all the "stuff" in another room!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed the wall mounted TV to have a clean wall without any furniture under it, as that space is also a walkway to the rest of the house. It is kind of magical to hide all the "stuff that makes it work" in the adjacent room.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great product, works very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. the Recotpon-Infrared extender work well.its works though my cabinet doors. I want my cable box out of sight and this did the job so that i could use my remote without the cable box in sight. Love it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried this for extending my remotes range. Works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i never have a issue whit this item, great for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great thru wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built a theater and put all of my equipment in the other room for less cluter. Thought I would need 3 of these but 1 of these will work for 3 items. This controls my directv, blue ray and denon receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what it is supposed to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to pay for another cable box for TV in another room, so I just ran a connection to it from the box supplied by Cable company (located in another room). This Recoton gadget from Best Buy lets me change channels - and it works great. I selected this brand because it doesn't need batteries and the price was very reasonable compared to others. My tech son tells me this is actually a signal converter, from InfraRed of the remote to RF signal that will go thru walls. Then the "receiver" in the other room converts it back to IR signal and sends it to the Cable TV box. I am very satisfied with the product. I rate it average on durability only because I've only had it for a few months. It should last for several years, just never know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed to switch my TV's for use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was suggest from cable tect.. for me to work both my TV's being only on has the cable box. This way I can see all my programming without having to put another box in the bedroom. Only negative, is that you can't get HD programing through the process.

    I would recommend this to a friend
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