Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 191 reviews
(191 customer reviews)to a friend
Rated 5 out of 5 stars
Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they are very good - installation - set up and then follow up afterwards
I would recommend this to a friendRated 5 out of 5 stars
Geek squad intervention
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He explained why the sound was not coming and informed about alternatives. Reported that he would forward the recommendations to his supervisor and he will contact me.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say enough good things about the delivery persons. They were respectful, helpful, and quick to get my new freezer set up and ready for use. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed 4 Ring floodlight Pro Cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expectations were far exceeded by Geek Squad Represenative Extremely satisfied with installation and faring floodlight Pro camera have amazing day and night detailed videos
I would recommend this to a friendRated 5 out of 5 stars
Installed quickly as expected.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.T.V. was delivered and connected as expected. Squad members polite and helpful !
I would recommend this to a friendRated 5 out of 5 stars
Sound bar with remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents hook up my sound bar correctly on the 3rd visit.. odd situation but the last guys worked it out ..
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad performed setup effectively
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad techs checked out our TV and DVD player after our move. They were efficient and friendly.
I would recommend this to a friendRated 5 out of 5 stars
Go Greek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my Geek Guys they are so helpful, always tell people you need to enroll with the Greek squad program.
I would recommend this to a friendRated 5 out of 5 stars
Great agent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service top-notch, you can't beat it. Always happy with any service from Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Get me back on the treadmill w/a TV I can watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped me set up an old tv w/newer DVD player in my garage -It's the only thing that keeps my on the treadmill -the agent was helpful & quick
I would recommend this to a friendRated 5 out of 5 stars
Helpful agent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful diagnostic over the phone and advise on upgrade. It made it easier to replace the product TV at was no longer supported.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Helped with TV Setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues with my TV setup. They not only helped with the setup but also set up my sound bar and DVD in a matter of minutes. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Showing up doing the job needed help with my products
I would recommend this to a friendRated 5 out of 5 stars
Security camera system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service , friendly customer service great experience explaining how the the systems worked
I would recommend this to a friendRated 5 out of 5 stars
Travis was great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Travis took care of the issue I had and made sure I knew how to use all equipment better.
I would recommend this to a friendRated 5 out of 5 stars
The squad is stellar.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was knowledgeable, courteous, and did things in a timely manner.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv bracket & tv flawlessly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad service was great. The technician was very professional and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent as usual, no laughing at my stupid programing mistake, and sorted out quickly. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Fixed Wireless headphone connection.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connect Wireless headphones to TV. TV had only one optical output which was used by speakers.
I would recommend this to a friendRated 5 out of 5 stars
Happy Geek Squad Member
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Evan is wonderful. Always is a big help and very professional.
I would recommend this to a friend