Customer Ratings & Reviews

The agents came to my house like 3 times ,before everything was connected the right way ,but everything is connected right now ..so i gave 4 stars

Tech came in worked fast , clean and got the job done. My old wall mont did not work with my new TV but the team had one that would work ready on the truck to get the job done.

He explained why the sound was not coming and informed about alternatives. Reported that he would forward the recommendations to his supervisor and he will contact me.

I can't say enough good things about the delivery persons. They were respectful, helpful, and quick to get my new freezer set up and ready for use. Thank you!

they are very good - installation - set up and then follow up afterwards

T.V. was delivered and connected as expected. Squad members polite and helpful !

The agents hook up my sound bar correctly on the 3rd visit.. odd situation but the last guys worked it out ..

Geek Squad techs checked out our TV and DVD player after our move. They were efficient and friendly.

I just love my Geek Guys they are so helpful, always tell people you need to enroll with the Greek squad program.

Helped me set up an old tv w/newer DVD player in my garage -It's the only thing that keeps my on the treadmill -the agent was helpful & quick

Excellent service top-notch, you can't beat it. Always happy with any service from Best Buy.

Helpful diagnostic over the phone and advise on upgrade. It made it easier to replace the product TV at was no longer supported.

I had issues with my TV setup. They not only helped with the setup but also set up my sound bar and DVD in a matter of minutes. Thank you!

Excellent service , friendly customer service great experience explaining how the the systems worked

Showing up doing the job needed help with my products

Travis took care of the issue I had and made sure I knew how to use all equipment better.

Geek squad was knowledgeable, courteous, and did things in a timely manner.

The Geek Squad service was great. The technician was very professional and knowledgeable.

Excellent as usual, no laughing at my stupid programing mistake, and sorted out quickly. Thank you!

Connect Wireless headphones to TV. TV had only one optical output which was used by speakers.