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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 191 reviews

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89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 191 reviews
  • Rated 5 out of 5 stars

    Headphones installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my new headphones to my television. Now my wife and I can listen to programs at our individual volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote training

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech really helped with my use of the universal remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed the TV quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent realigned our tv that was not sitting properly on the mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ROCKS !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv in my living room and did an exceptional job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my sony oled 4k tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful and knowledgeable. They explained everything in detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bulb replace in the over stove Micrwave.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the bulb replaced in the Microwave and it went flawless, just took 2x tries for the bulb to be in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and caring technician

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up quickly and knew exactly what to do. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad ROCKS!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad did a great job fixing my bedroom tv! So knowledgeable, friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on time.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time and finished quickly, very happy with this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast thank you tv was not working and no questions came out and took care of my tv replaced with new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guy was on time and solved the problem. Friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up tv quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time,knew what they were doing and did it quickly,very personable Glad we used the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected HBO Max to two TV units.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe Acevedo and his assistant did an exceptional job and it only required a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bluetooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to reconnect the wireless Bluetooth to the TV as it somehow disconnected itself?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job with difficult installation. Some of the existing equipment failed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem an they came an fixed it. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unknown title

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in all ways.efficient to a fault.made certain that I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were the best. Patient, knowledgeable, efficient, caring, went at out pace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gary went over and beyond in his service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary was extremely helpful in setting up my TV system and educating me on using smart TV with Tivo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Megan is a gem!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our rep, Megan, was absolutely fantastic. Professional, knowledgeable, friendly.

    I would recommend this to a friend