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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27186 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 27,186 reviews
  • Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that can are great and respectful they know their job

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 3 out of 5 stars

    Installation Good but not Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fine but refrigerator was not leveled while they were there with a dolly to lift it by easily getting to the leveling legs

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Frigde

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE fridge is very nice & so far works well. The only fault I can find is the blue tape used to secure for delivery is very hard to remove & we still have 2 strips we can't get to!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Mis

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice one and affordable. Is good if you don’t have alt of space and you like to buy freezing stuff

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 4 out of 5 stars

    Doors not level.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew was prompt and Covid covered. Unfortunately, the interviewer left a piece of plastic on the top door closure which wasn't discovered until the following day and the door wad getting stuck open. Also, the doors were not leveled by the technician and we had to call to get instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took only seconds to install with no issues. Recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG FRIDGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and roomy and affordable refrigerator and best buy installation was spot on!

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Refrigerator door reversal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two delivery guys said that changing the door to open on the opposite side wasn't included in our order. The site says its installed and ready to use. It's open for interpretation whether the door will hinge on the correct side. Delivery did change it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered the refrigerator were great. They installed the new waterline in a jiffy. They were very careful with delivery and got the refrigerator inside the house with great care.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love the full width slide out shelf.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the full width of the fridge slide out shelf in this refrigerator. I haven't used it for sheet cakes yet but platters of deli meat and cheeses could go in there or of fruits and veggies if they aren't too high. I look forward to using it for that. I like that it has two condensers and that it can be converted to be an all refrigerator top and bottom or that I can keep it as a freezer at the top and refrigerator at the bottom. All around I love this refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is huge lol and they made it look easy. The installation was excellent and everything works fine, no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A well designed and right sized freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is very well designed and was able to fit down our stairway where many others would not. The size was a perfect replacement of our old freezer. We love all the functions and ease of use. The casters are very handy and do lock. The lower height makes easy to get to the bottom of the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Hook up went quickly and smoothly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hook up was a breeze because I already had an existing waterline from my previous refrigerator. They had it installed in no time at all. No problems. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m more than pleased with my purchase. I told friends and relatives about my decision and why!I followed the price and reviews for the last 6months and the Insignia unit is absolutely perfect

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I inadvertently purchased a refrigerator without an icemaker but did not realize that fact until it was delivered and set up. I returned to the Best Buy store and purchased an icemaker installation kit. I have not installed one before and was slightly intimidated until I opened the box and realized it was very easy. Just follow the directions! I also purchased the stainless steel connection hose which was simple to hook up. An excellent unit!

    I would recommend this to a friend
  • Cons mentioned:
    Physical damage

    Rated 5 out of 5 stars

    Excellent customer service and installation reps!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our guys went above and beyond to care for us. They pointed out a dent that came with our fridge and promptly called to make amends. They also went out of their way to text us with a customer service number to ensure we were made good in the situation. Super friendly and gave a thorough walkthrough of our fridge

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    new Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeble. Quick fast and easy installation in time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator Delivery and Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers delivered our LG refrigerator on time and in excellent condition. The installers connected the new water line to the existing water supply connection. They moved our old refrigerator to our basement and connected it to the electrical outlet. The installers were very courteous and took great care to keep from damaging the refrigerators and/or our home. We were very pleased with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Delivery of my small freezer was GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the delivery of my small freezer. The two delivery men were well spoken, efficient and answered my questions. The freezer was installed and the old one removed. The entire experience was great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Water line connection

    Rated 5 out of 5 stars

    Quick and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who installed my refrigerator were quick, yet efficient. Prior to leaving, they connected the waterline to ensure that it was operational.

    I would recommend this to a friend
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