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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.3 out of 5 stars with 22 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the refurbished HP Chromebook x360 11 G2 Laptop's touchscreen functionality. Many appreciate its smooth operation and excellent display. The portability of the device is also highlighted as a positive aspect. Positive feedback indicates the laptop functions well, exceeding expectations for a refurbished product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop. I needed a laptop quickly but I had limited funds and luckily I came across this laptop that was small to carry and touch screen. I was a little nervous but the laptop came with great reviews and was in my budget. I haven’t had any issues since I purchased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far not so great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just opened it. It comes with nothing except a cord. No instruction manual so I don’t even know how to turn it on. I guess I’m going to have to Google everything I wanna do with it..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the quality of this product. It works great for what i got it for. Great clear picture when streaming videos. Great graphics for mobile games. Very easy to use and set-up. I love that i can sync it my phone. Overall very happy with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook for School-Age Kids!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently got the HP Chromebook for our child, and it's been a fantastic purchase. The device is lightweight, making it easy for our kid to carry around in their backpack. The battery life is impressive, lasting through a full day of classes and homework without needing a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Refurbished HP computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a refurbished HP Chromebook from Joysystems and everything works great on it. Very happy customer. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great little laptop/tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Easy set up, too! I love that i was able to log into my Google account and everything else just set up so easily. The touch screen is so smooth, too. Changing over from laptop to table is a easy as flipping the screen over. And it's light weight, too. I thought the buttons would be too small but they are great, too.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    She will be thrilled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not aware that a refurbished laptop was what was purchased. It seems like it's fine. The Chrome notebook is a birthday gift for my special needs daughter. I wanted something easy for her. The notebook has a touch screen. She will be thrilled!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Excellent Laptop for Beginner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Chromebook for my child. It has an excellent display screen and touch screen which is a huge bonus! The size is similar to the technology that's used at school. It's great to have this Chrome Book for homework, projects, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement for Old One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great! Does everything I need it to do and is very sturdy which is exactly what I need!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware Refurbished

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a refurb. The description does not mention that anywhere so beware. Laptop seems in good condition minus scratches in the outside. Was planning to put a cover on anyway so I guess I will keep it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like brand new!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is perfect for a child/teen/student! For a refurbished unit it really is like a brand new computer, and our 10 and 14 year olds love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products a must have.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family use it for many things they like how it is and wish to buy for everyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, my kids love it, using for school and leisure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Chrombook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was purchased as a Christmas gift and has not been opened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice project..My daughter absolutely loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    False Advertising

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I originally ordered this item, I was not informed that it was a refurbished Chromebook. No where in the description OR on my receipt did it say refurbished. They were shipped to my mom's house, I didnt see them until December 23rd. That's when I saw the box marked refurbished.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False Advertisement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item sent was a "well-used" refurbishment. It wasnt even sold by BestBuy. No where in the item description did it say "someone else's broken piece of trash". Not to mention, BestBuy's support to get it ironed out took 20 minutes without an actual human. Do yourself a favor and buy one from NewEgg, Amazon, or straight from HP. Definitely not worth the price for a used laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP Chromebook Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has some scratches on the cover, but the rest is in good conditions. have only used for a week but has been functioning well. I do wish the laptop would allow for a 4 digit password rather than a 6 digit one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook X360 11 G2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since initial purchase, this chromebook has run very smoothly for me. All graphics have been high quality, and seeing that I only need this device for schoolwork and the occasional Netflix and Youtube, it runs relatively quickly for me with minimal lulls.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Nice Laptop Option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize it was refurbished, however it operates like new. Great PC for the need.

    I would recommend this to a friend
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