Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $534.99

Customer reviews

Rating 3.8 out of 5 stars with 68 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are raving about the comfort of the recliner, with many saying it exceeded their expectations. The massage function is another highlight, with users praising its effectiveness. The heat feature is also well-received, with customers appreciating the added warmth and relaxation it provides. On the downside, some users found the vibration settings to be lacking, while others mentioned that the recliner is a bit smaller than they had anticipated. Additionally, a few customers noted that the reclining mechanism could be improved for easier adjustment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 68 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please with this chair. It does all it says in the description. It very comfortable. The price is good as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect chair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is for smaller sized people as the head rest is a tad short. The massage, heat and USB port Is great. I didn’t make it a 5 star because the foot rest release and close part is hard for weaker legs.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 3 out of 5 stars

    Recliner

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for . It gets a little to hot.

    I would recommend this to a friend
  • Cons mentioned:
    Recline

    Rated 1 out of 5 stars

    Buyer Beware

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is awful! It’s a year since I purchased it for my husband, and the massage in the footstool does not work anymore. The chair sounds like a spring or something is broken because it makes a popping sound when you recline in it and it has a bad tendency to fall completely backwards if you recline too far. I wish I had spent $500 on a better quality recliner that maybe didn’t have all the bells and whistles. It’s also a very uncomfortable chair because of the massage mechanisms in throughout the seat, backrest, and footstool. Spend your money on a La-Z-Boy. Or save it. Just don’t spend it on this!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Recline

    Rated 5 out of 5 stars

    Relaxing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice chair, easy to put together,the only thing would be make the seating more cushion

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can not enjoy my chair.....

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote to the chair that operate everything do not work i sent emailed the manufacture company telling them that is not working and they haven't respond back,so now im ready to return back to bestbuy.Please help me solve this problem soon as possible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Comfortable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great chair. It just doesn't feel like it will last. The leg rest seems flimsy.

    I would recommend this to a friend
  • Cons mentioned:
    Recline

    Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back leans back to much when reclining chair wants to lay all the way back and you can feel the motors

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Way to Relax

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is so comfortable and I like how I feel to be sitting up higher. The massage is nice and I can either choose a set mode or do my own thing for up to 30 minutes. It's nice that it heats too because I do not have to use a heating pad. This was so worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    So Comfy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased 2 of these. We love them,so comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thigh massager area didn’t work when we set it up. Still doesn’t.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 2 out of 5 stars

    Chair flips over

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sits nice as a rocker and looks nice too. But, an adult reclined chair in the manner intended and the chair flipped over. That is dangerous.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 1 out of 5 stars

    Missing parts and bad service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair was delivered without shoulder pieces. Then the requested replacement pieces were wrong ones. Comfort Products company, who makes the chair, basically told me that i was S.O.L. because no more pieces in stock/didnt know when they would be in stock. Would recommend buying any other massage/reclining chair than these ones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Massaging recliner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome recliner provides many Massaging features different areas of the Body; and with heat to loosen muscles. Only thing not expecting it to be a small Recliner not suited for big & tall person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love this chair its so comfy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i looked for a long time before buying this and the wait was worth it i sold furniture for 3 years and liked what i ordered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Chair

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair! A little smaller than expected and the massagers aren’t too great

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok purchase

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok however arm fell off and won’t reattach at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Recliner. Perfect for lounging & I even use it for breastfeeding. Would definitely recommend .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product good good good good good good good good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Recliner Chaiy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair fell apart by December, I loved what the chair could do but poor workmanship, threw in garbage

    No, I would not recommend this to a friend