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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,599 reviews
  • Rated 4 out of 5 stars

    Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for my purposes..ie, lighted buttons for night tv watching. Team was great..very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Best Buy TV Set up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up our new Television and demonstrating how to use our new television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents resolved my problem, quickly and efficiently . I was very satisfied withy their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    E Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works well as the Geek squad did an excellent job of setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don’t know what else I can say he was very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional. It did not take him long to get my remote set up and working just like it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing and hookup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very helpful and knowledgeable. We really appreciate them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the most able person when t comes t programming these things and they made t so easy. He was in and out in no time and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the money. Moved and hooked up multiple TVs And hauled away two 60 plus inch TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by Geek Squad member Carl when we expressed concern about handling multiple remotes. Great suggestion! Set up for us. Couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech programmed our Harmony remote to recognize a new TV, receiver, and blu-ray player. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad sent Kenneth Fay out to program our new Harmony Remote. He was very patient with us and explained exactly how the remote works and what he was programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote control reprogram

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added a new play station to my home theater system and needed to add play station to the menu. It was completed quickly and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patrick Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick from the Geek Squad was AMAZING. He made the installation so easy. He’s the best tech ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got the new remote working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new remote is working fine. I like the way the light shows the keys with light behind them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knew what he was doing

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed/set-up our new receiver and programmed it to our universal remote. He was friendly and helpful in answering our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent presence and communication skills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called ahead, was very well be spoken and explained things very well, and did not rush or talk down to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent wads professional and knew the product. Happy with service provided.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Harmony

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still hard to navigate sometimes. Apple TV box is not compatible with all of the button functions on the Harmony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Synchronized my TV to my computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the wireless adapter to my TV and synchronized with my computer without having to dismount the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great programing job on TV remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with how easy the tech made the programing of my new remote look. Couldn't have done it on my own. He was pleasant to work with and did an awesome job.

    I would recommend this to a friend
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