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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,599 reviews
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the Harmony universal remote. they did a great job. Takes a bit of time to realize that this remote does it all, and very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, kind, courteous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents again did a great job on setting everything up and best of all, explaining and simplifying all instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job setting up universal remote. I would not have been able to do it myself. Maybe, but it would of taken forever. Ha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge of remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took one appt to rule out the remote and diagnose the television was the trouble. Next appointment the solution was instigated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Remote Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my Harmony remote... With all the remotes I have, it’s nice just having one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful, well explained, functions as described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad programmed and thoroughly explained the operation. It is very flexible and covers all our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek guy helped with Sprctrum remote. Also recommend a printer I later purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike did great job. Working toget bass reduced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to understand all features without a user manual. Mike arrived early or appointment which was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed tv and gave additional advise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent/ good communication skills and very detailed on his work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up the harmony remote to the tv set everything up perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv and sound bar. They di.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new tv and sound bar to my cabinet and hooked up all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad st up our new Harmony Remote 850.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents set up the Harmony Remote to control our devices and 4K/Smart TV Apps. Thanks you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Knew what they were doing. Was very helpful and friendly doing their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, handled the programming efficiently - answered all of my questions in a manner that was easily understandable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looking for HELP!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with Best Buy for selling a product that can’t be installed! Geek sq USF did all they could possibly do to natal with no success. When I revisited store manager was helpful to find a product that we hope will work! But we will have to wait again over 2 weeks to see if this will work...we’re going into 2 months now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents provided great service assisting with remote control programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed remote by replacing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job by Squad. Know what they are doing and explained things as they fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Harmony remote get rid of all those remotes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Installer was very knowledgable. Some timing patience required to turn all units on and off, but it does in fact work everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, did a quick clean install and programming and were gone. Very friendly service and did everything I had expected. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy has helped set up our equipment in the past and is always willing to help us.

    I would recommend this to a friend
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