Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,599 reviews
  • Rated 5 out of 5 stars

    Yes to the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the entire house with all the support for the varied purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and friendly. Understood my concerns and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Informative

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy technician was efficient and knowledgable about the remote he programmed. He thoroughly explained the remote and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programing is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have never been able to program this remote. The technicians programed the remote to control all my devices. It was well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A universal remote that can control my entire system. Very useful product with the helpful instruction of the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tanner did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job proved to be a challenge but, Tanner stuck with the it until it was complete! Have been wanting to have this done for years. Thank you, Tanner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys were fabulous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gents were ompetent, knowledgeable, efficient and fun. Most helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eliminates Clutter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Universal remote does replace many separate ones. It is a bit complicated to program so I am glad I had the Geek Squad do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived promptly. Installed all equipment. Explained its use. Would not even take a tip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV accurately and quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, programmed three new remotes. The interaction was efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote control programming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a programming service, strongly recommended to get the max use from your Universal remote!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prints Good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem with Program CD on my Lap Top. It would not recognize the Printer. Had to go to Geek Squad. It worked fine on Desk Top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV and Remote Troubleshoot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble shooting TV and remote was excellent. Knowledgeable, patient, good humored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up good product not so much

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a good job in setting this up but unfortunately the remote itself is not very good. I would suggest another remote frankly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb service!!! My tech was highly knowledgeable and wanted me to be comfortable with my remote. Agent Ryan Kappler (and Aaron Evans) both ROCK!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pain to program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased new tv and receiver the geek squad installed my equipment and programmed my remote at the same time very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgable and thorough.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech person really knew what he was doing. Answered all of my questions and made sure I could operate all of my components before he left my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Programmed Logitech remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Logitech 665 remote needed to be interfaced with the sound bar and my old Yamaha amp with my turntable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They programmed the remote control show me how to work it set it up and if is any problem only show me how to correct that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the control 4 system before this and it is a better system this system is a much more affordable solution to my needs

    I would recommend this to a friend
Sponsored