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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,599 reviews
  • Rated 5 out of 5 stars

    seems to be working as designed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am looking at a good back up product. Security. Geek Squad helped me make sure the setting were right for me computer to back up as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were on time, and had it programmed in no time. Too bad it doesn't work anymore after 2 weeks. Went back to my od one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rafael is very knowledgable and patient .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Tech hooked up my new Roku device to my TV and taught me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job thank you for helping a old man I am glad you have patience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the remote programming. all I had to do was turn it on and start watching!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate the GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever i have need to use the geek squad I am confident to call on them. The are prepared and knowledgeable of the products and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programming the remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad technician programmed our universal remote control so all of our devices work with it. The did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I did it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, worth the cost to me. For me these remotes are very confusing, I wanted to make sure I was getting the most out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service for Harmony installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the installer came to further program our Harmony remote, he was well kept, well spoken and taught both of us how to use the set up, We are very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad installer was fantastic - he went above & beyond the call of duty to make sure everything was correct and adjusted perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew exactly how it needed to tune and program remote. Used my laptop in case they have to return. They were fast and efficient. It works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent addition to our tv experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very informative regarding the use of this new technology to the point where my wife is way more efficient in its use than me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As usual, the Geek Squad solve the problem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek Squad technician is friendly, incredibly helpful and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Greek Squad program my remote control before and programmed all my components into one universal remote. They have done a great job every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time efficiency for this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With understanding and able to see just how the programming was done I choose to believe how easy I can do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10- Function Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent programmed remote and it's working perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handset small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the control handset to be on the smaller side. Hey

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Makes the whole purchase Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never paid for installation. But after this experience I will ALWAYS pay for Geek Squad to install. Perfect experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Tech Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guy did a magnificent job and he did it quickly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleasant surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about this remote. I’m surprised that there are only a few functions I need the origins remotes for.

    I would recommend this to a friend
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