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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,599 reviews
  • Rated 4 out of 5 stars

    Quick and effecient

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant learn it all in 1 meet but put me on path to learn. Used redo to cement and further inform

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Regarding harmony installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam my geek squad advisor did a excellant job on my harmony programming Adam is a perfectionist and you just know his work will be perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job reprogramming my Harmony remote due to having switched service providers. They are very patient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job Efficient Thorough Knowledgeable Ensured all was working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolution to Problem

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgeable and were able to resolve my issue quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we had professionals do this for us-- it was set up for Netflix and for our google account-all we had to do is push the buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SURE GLAD I HAVE THIS SERVICE AGENT WHO IS VERY PROFESSIONAL. I HIGHLY RECOMMEND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did Geek squad mount our TV and program our remote, they took the time to show us how to use the devices and answer our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were wonderful, courteous, and efficient. They answered all my questions, and kept me informed about the work they were doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and always on-time; So friendly and explaining all the options for better visibility about the features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    patient, took his time to figure out problem

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated that the guy from the geek squad took his time figuring things out and made sure I understood how things were working when he was finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech, Harmony Elite Remote

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, the Technician was very knowledgeable in setting up the Remote, and explaining the procedure.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 2 out of 5 stars

    Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to call agents to my home to correct issues with two of these remotes. Remotes just stopped responding Last agent totally reprogrammed them. Hope this is the last fix. If so, I would give it more stars. Great remote when it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a MUST for this remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have no idea of how anyone could set up this wonderful remote control without the great assistance of the Geek Squad team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job and patient with users without any knowledge of how to make new technology work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product could have better user friendly instructions. Everyone is not a tech. I find errors made could be corrected by better instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was very fast instruction to operate

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents wasted no time installing the T V speakers and instructed how to use the controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turn table

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service , Tec was very knowledgeable in the field of electronic’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote for normal people

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote... Allows u to use one remote for every thing also fixes any issues equipment is having just by a few simple answered questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programmed remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and his partner were great. Professional, friendly, competent and efficient.

    I would recommend this to a friend
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