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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,599 reviews
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They programed 3 remotes for me, each for a different tv, and the price was much less than I had been quoted by other companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was relentless in fixing my problem in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents were terrific very knowledgeable and very good teachers in explaining the remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was informed and patient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was polite, knowledgeable and patient. He let me know that I still had equipment from the Pro that I had to return and it saved me $269!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the geek squad for technical programming over the years and have found them all to be professional and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed help. GEEK Squad provided it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming my new Logitech remote proved more difficult than expected. GEEK Squad technician got it done for me hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reprogrammed our Harmony remote just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Works Miracles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diagnosed a failed Logitech Remote Programmed a New Remote in Minutes Ensured Remote Worked to Customer Satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an awesome job of installing two harmony remotes and setting them up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job reprogramming my Harmony remote. Geek squad tech knew what he was doing and completed the reprogram quickly. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is absolutely incredible - they are so helpful - weve had the same person set up over the past 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best, not only did they set the remote up but spent ample time with me to learn its functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up a remote that does everything. Only need one to do everything, CD player, Apple TV, Netflex and regular TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programmed my Harmony Remote Expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Harmony remoter was programmed quickly and expertly. Customer Service was awesome. Geek squad staff was knowledgeable and friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very diligent and takes their time to be sure everything is functioning before they leave They are the greatest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programming Remote Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert from Geek Squad programmed the remote and then explained its operation to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our new remote easily.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our new remote within minutes and also connected our IPAD to our new blue tooth speaker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seemed like duplicate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This and another product seemed like it should have been part of the regular set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were courteous and professional. They went beyond normal expectations to be sure everything was perfect. Could not be more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my question figured out..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Tech agent was quick to see the problem and helped me figure out more about our system..

    I would recommend this to a friend
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