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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,599 reviews
  • Rated 5 out of 5 stars

    Great job by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The expert from the Geek Squad knew everything that needed to be done. Obviously well trained and very experienced. So very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned to recalibrate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad returned (at additional cost) to recalibrate my HARMONY remote due to changing my internet provider. Pricey!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job getting all components added to my h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technician very knowledgeable and professional. Reviewed all aspects and operation with me. Answered all questions thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by assigned technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was very knowledgeable. Arrived on time and finished very quickly. I was very pleased with the level of service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it, so happy to get rid of all those remotes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad installer who came to install my New Sony TV and DVD Player also programmed the Harmony Remote. I find it easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job with my new Tv, Instillation was very professional and neat. They were prompt and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved technical problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent knew how to correct the problem and did so quickly. Agent was on time and polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    He Did His Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the equipment available was 'Out dated', he did the best he could with what was available. It's not perfect, but it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You had what I needed and helped me to the car with the new tv. The remote came in the mail in no time at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DID NOT PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DID NOT PURCHASE ANYTHING. I HAD A NEED OF SERVICE FROM THE GEEK SQUAD AND WAS SATISFIED WITH THE SERVICE BUT NOT THE AMOUNT IT COST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote for handling multiple units.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set-up was flawless and complete explanation given on how to use the product. I was very pleased with the overall outcome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up the remote for me and showed me how to use it. It was worth having them program it for me as there are no instructions with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RemoteControl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ed from Geek Squad did a great job programming the remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, would be too hard to re-program myself, too may devices and steps, they missed one programing item but overall a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation of Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to name Billy Daniels as a superior employee and installer. I will ask for him in the future to service my needs from the Geek Squad!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't do it without them...I will always hire the Geek Squad to install and set up my electronics. It's worth the $!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be more pleased with the help from Geek Squad. Friendly, helpful, willing to answer questions, and tech-savvy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes navigation around the TV and streaming very easy. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hue Bridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional. Called the day before to confirm. Then called 20 minutes before arrival

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and ON TIME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Team, of which there were 4 over the job time, were professional, knowledgeable, respectful and most important...ON TIME!

    I would recommend this to a friend
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