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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,599 reviews
  • Rated 5 out of 5 stars

    Geek squad were prompt and extremely knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents programmed my remote control when I changed internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have just one remote that controls all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is great. It is tricky to learn to use at first. We had to have the Geek Squad come back a second time, and then it all made sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, made sure we understood how to use the remote, left his business card if in case we had questions or problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was professional and assisted with instructions in setting up the setting to automatically default to setting requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always the geek squad delivered again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly service as always Patient to explain all the features of the remote Thank you for always delivered beyond expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad person was extremely knowledgeable and took time to show this old man how things work. Thankful for people like this!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guy did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benjamin did a fantasticjob re-programming my harmony remote. Cant be happier. He listened to my frustration and my desired outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy within minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set it up, explained everything, piece of cake. The touch screen takes a little getting use to, but I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great group of experienced technicians and always willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router set up. Saved me money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router set up. Saved me money. Did not need to buy modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One remote for all my equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so worth having Geek Squad program my equipment into my Logitech remote. Saves me time and a lot of frustration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was fine,but I am not so sure about using the Logitech remote.I find just using the cable remote is just as easy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad came through programming my remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Geek Squad left as I had to do was just use my program remote to start enjoying my full entertainment center from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal Remote Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff worked hard to make things right. Very diligent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable and went out of his way to make sure everything worked and we understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salvador Ruiz is awesome. He exceeded all of our expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I think this is the sound bar (Samsung.)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's okay. Without experimenting with other systems in the environment it is being used, it's hard to know what the quality of the system is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Agent solved connection problem quickly -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent quickly identified the connection problem and reprogrammed the universal remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went very well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable & professional! I recommend this Geek squad that came out to do my work. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very courteous and knowledgeable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Synced Harmony remote to TV. Made it possible to watch Amazon and Netflix in just a few easy steps.

    I would recommend this to a friend
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