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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,599 reviews
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio from the Geek Squad was absolutely the best! So knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWSOME GEEK SQUAD SERVICE!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD AGENTS PLANNED AND WERE SUCCESSFUL IN CARRYING OUT ELECTRONIC COMPONET CONFIGURATIONS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for any product you purchase there hassle free and excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    System performs perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had switched cable systems. Technicians set everything and explained workings. System performs better than with old dish company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer cleanup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent cleaned up my computer so it worked more efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad installing my remote!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have done this install ourselves! Geek Squad guys are the best. Quick and painless!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job programming our Harmony remote to our new Samsung TV. We were very pleased with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installation. Great knowledgable staff. Trustworthy and takes as much time as needed to make sure you understand your product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice job on wire management

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that needed to be done was done well. Remote reprogrammed and tv components reconfigured for surround sound and DVD player. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Harmony Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Justin programmed remote for new tv, explained in detail how to use and answered all questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sterling and Steve are great Geek Squad representatives. They are knowledgeable, personable and professional! Thanks guys!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely and friendly. They mounted our tv and programmed our remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment, easy to install. Avoids the hassle of having to many controls. With one control you can manage up to 8 items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knows there stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the echo and the harmony programmed. They were fast and efficient. I have no problems whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was wonderful. He was patient, knowledgeable and thorough. He explained everything and was very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote reboot and reprogram

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved our problem in short order and gave me good suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas did a great job explaining the remote but it will be a learning process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and friendly answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the remote and all devices working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony Elite. remote was programmed in about one third of the time it would take me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did a great job with remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and friendly. They have setup the remote for past equipment and continue to do a good job.

    I would recommend this to a friend
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