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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 3,599 reviews
  • Rated 5 out of 5 stars

    Fire Stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, great job and everything went smoothly back to normal again to watch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjusted new universal remote and sound bar for 92 year old mother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personal is outstanding, great service knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD did great job of installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation and hooked up existing equipment and programmed the existing remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the agents did an excellent job mounting my tv .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did an excellent job mounting my tv and and connecting all the wires and speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of new Bravia TV and Harmony Elite installation. Took the squad a little time but they got it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth ever penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech even came back to help me in the use of the remote. Very nice and considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Properly programed the Harmony remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks did a great job. They delivered the TV,set up my Bose sound system, Apple TV and programed my Harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart, engaging technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication and teaching skills — send this man back whenever we need help!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Third time was the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents corrected previous agents mistakes with my TV and sounder set ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad install this and they did a great job on programming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best computer support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so comforting to know that the members of the Geek Squad are there when you need them. They are thorough and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with Harmony remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very polite tech support. Great Geek Squad representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geeks came through and were able to program our Harmony remote and easily explained to us how to operate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programed remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician arrived on time and programed remote. Explained how Harmony remote worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programmed our universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JayJay corrected our universal remote. Very professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents programmed my remote and showed me how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cody was very professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install a mesh Wi-Fi to get better service in my two story home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Liked the concept

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They representative they showed up was extremely knowledgeable and thorough in program the decice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    saved me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very teckie, so was more than happy to have a comptent person due the programing.

    I would recommend this to a friend
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