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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,599 reviews
  • Rated 5 out of 5 stars

    Remote Control Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad answered all my questions step by step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best. willing to go out of their way to help, and answer questions.... etc.... worth the money....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    harmony remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced two harmony remotes after other ones malfunctioned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job getting my system set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad really helps me with my TV/ Audio set up as well as my computer set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came back to correct the remote programming & show us how to use. James was very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional, considerate, patience, knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service and with professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and programmed the universal remote to work all our extras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad intalled my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV, connected all the devices, and was exceptionally friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent service. I was able to secure both ink cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service.Arrived on time and did all the work which was required.Very good personality and customer qualities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome crew well versed very friendly and clean up is done well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected remote to the tv. Programmed all for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure the new TV synched with our Harmony universal remote as with old TV. Didn't have to learn new shortcuts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Remote Programmer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust in the Geek Squad expertise and as usual there's been no problem with them programming my remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. remote works great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and professional. Answered all my questions in a very friendly manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe installation crew was awesome and they advised that I didnt need a new receiver and saved me $400 on my installation!!! Awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work. Took a while, but fixed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed my Harmony remote replaced and reconfigured all pieces. Nice job. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad program our harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barry our tech really knew what he was doing and was very helpful to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was efficient and experienced. Answered all questions and gave good suggestions. Very satisfied with job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect universal remote for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was everything I needed to eliminate 3 others. Battery life surprising long I only charge 1x per week. Go for it.

    I would recommend this to a friend
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