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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 3,599 reviews
  • Rated 5 out of 5 stars

    Harmony remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Harmony remote control. We have a wooden cabinet and the Harmony works without having to the doors open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard was the best! So helpful, we'd recommend him and the squad to anyone who is set up impaired!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Harmony remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming did not go well so new remote going to be tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REVIEW GEEK SQUAD WORK PERFORMANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians' adjusted cables on the components were properly working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys do a great job every time they come out. They care and are very clean and tidy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a little tech savvy, but not a geek squad member. They did it fast and that freed me up for the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have done install ourselves, great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tried to fix amp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two great guys. Looking forward to their install next week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Harmony controller needed to be synchronized with the new TV and the crew achieved this easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job servicing my computer at the Seekonk, MA store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Combined all our remotes to a universal one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He took the time to make sure I understood how to use it before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programmed remite control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programmed a new remote control in my home for my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys knew exactly what to do, and did it very quickly,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great . Very professional. They really know their stuff .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional squad member. Was punctual and did an excellent job of demonstrating the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They bid a thorough job and we’ll done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new tv and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduling the geek squad to program my remote was well worth the money and done within an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sevice and great teaching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both service folks were just great. Knew their job and were very helpful in teaching us about our new equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out in a matter of minutes .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job - arrived in time frame stated - Geek Squad able to do job needed to be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great work. Always good and polite. Full of knowledge

    I would recommend this to a friend
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