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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,599 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. They were knowledgeable and very respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent reprogrammed mu Harmony remote. very knowledgeable young man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys are always friendly and knowledgeable. The demonstrate and explain everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad visit to diagnose sound bar problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They quickly diagnosed and solved the problems. Reprogrammed my universal remote to accommodate the fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they delivered our new TV, they did a great job on both the installation & programming our Harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were knowledgeable and quick to mount my TV and all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service. They were on time and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, comprehensive remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tool works well and will do just fine when the batteries are fully charged. I do wish its numbers and messages were larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our remote disaster was resolved! Very knowledgeable employee and pleasant. Took time to listen to what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always comes through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents programmed my new remote to suit my needs. Short and sweet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience is this takes more effort than needed. Let the geeks do it. Great Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is ALWAYS a welcome sight when service/installation is needed. Great teachers too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new basic dishwasher. Found one at BB for a decent price, just what I wanted, simple, quiet and good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in set it all up. Programmed the remote and gave us a tutorial on using it. He made all so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate this service!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate doing it myself! It takes forever, si it’s nice to have Geek squad do it for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    System set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything great except they didn't check my Netflix hook up I have no soud coming through will have to get geek squad back in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 buttons, which one is it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and DEMONSTRATED till you get it with cheat sheets and everything buy a professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Left me with no additional questions. Best Geek ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Logitech Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the second time around for the all-inclusive remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My remote programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a very good job. Was professional and addressed all my issues.

    I would recommend this to a friend
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