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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,599 reviews
  • Rated 5 out of 5 stars

    Worth the time and energy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed merging all remotes into the new Logitech systems. I have them in both media areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV surround sound installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very professional and helpful... He explained what he had done with the surround sound installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad got my machine working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got the system functioning, but destroyed a VCR tape in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Max from the Geek Squad knew the remote control intimately and resolved all the issues to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took their time to explain the universal remote control and how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andre did an excellent job of problem solving and programming the new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick efficient & everything works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troy was great. Setup was quick. He explained everything so we could understand. Cleaned up all extra stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TVs and hooked my sound systems and remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job! He was very patient and helpful. He went beyond the call of duty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents were very thorough and explained everything in a way that was easy to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and courteous. His work was neat and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent were very professional and responsive. We are very satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a remote that controls all devices instead of having to use 3-4 different remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is money well spent to have the Geek Squad program and set up the remote, they made it simply, easy and painless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very knowledgeable and professional. I would use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They installed the sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the sound bar and made sure all of my peripherals were connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted connected to all support devices Set up remote and netflix Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate that Best Buy recommended the Harmony product for us. We really love that we don't have multiple remotes at hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was service in our camper.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original guys came back out to finish the service after the correct equipment was purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all that were involved could not have been.any better.from the people that installed it to the management of the store

    I would recommend this to a friend
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