Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,599 reviews
  • Rated 5 out of 5 stars

    John Galdden explained how to operate equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked with hedge funds in Switzerland for 10 years, and explained them in laymens' terms, as did John Gladden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my new remote for outdoor tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and answered all our questions And very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squard install romote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is great and I.m really enjoying the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michael was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael programmed the remote and was a great help. Polite, knowledgeable. An asset to the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did an Excellent Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys customized my remote just as I asked. Good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No device to program.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician said he would make a point to write on the service order that this service was not performed. And he did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad programed and taught us how to use the Harmony system. It costs a bit, but well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved the problem with my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only one remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All controls on one remote: geek squad programmed it and showed me how to use it: worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike from the Athens location is very knowledgeable and does an awesome job! Highly Recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - none better.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a great place for all your electronic needs. The Geek squad makes it a NO-BRAINER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time. Explained everything they were doing and went through it all with me at the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was efficient, knowledgable, polite, and customized our remote perfectly. Couldn't be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What would have taken me hours, these gentlemen did in less than one hour. Well worth the money outlay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is fantastic. Thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents did a fantastic job setting up our remote. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thes guys are great and very easy to work with. They provide quality work for a very affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was courteous and competent ........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind of hard to get used to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new remote for $750 hoping it would be easier to use that older one. Still have difficulty making it work right

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome smart remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not cheep but worth every penny... saves clutter and swapping out remotes to do things ... great buy ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reprogramming Universal Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always meets and exceeds my expectations.

    I would recommend this to a friend
Sponsored