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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,599 reviews
  • Rated 5 out of 5 stars

    All one could ask

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was knowledgeable and friendly. Provided prompt and excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in and redid the software for my remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sturdy product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted my TV put on the wall and needed a good sturdy, reliable product that I could trust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my tv working proper;y!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of the most pleasant technicians with total expertise and patients!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fairly easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff never disappoints. They are the reason I continue to purchase products at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very easy to understand on the help out. Bad instillation, but did fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great, very happy with the service, recommended to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was impressed with how fast they were an everything works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV and universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed item and showed me how to use it. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!! Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the person who explained how it worked, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update Progran with Additional System Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine work by the team in doing a setup of my home theater after being moved for new floor installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best buy representative was the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We feel so lucky to have had this representative for our programming issue. he was so personable and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job, as usual in performing their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer from geek squad knew the product and was able to eliminate many extra wires needed before

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was professional and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero has enhanced the internet throughout my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech programmed my tv and components with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    had problem connecting soundbar to remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after several visits got remote to work properly with all functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job helping me with my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the service I received! I would highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A big help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some difficulties with the set up and the Geek Squad was very helpful in getting us squared away.

    I would recommend this to a friend
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